Total number of 5 star reviews :111
Pricy but it’s service is worth it. The plumber journeyman N. and the Master plumber Mr. J. and customer service representatives Ms.M were professional. I would recomend them to anyone in need of Plumbing services.
We appreciate your feedback on our professional team's service quality.
WATERHEATER REPLACEMENT It's all good, easy and convenient, stayed until the job was done, if I ever need plumbing again I will use them
We're pleased to hear your water heater replacement was convenient and thorough. We'd be happy to help with any future plumbing needs you may have.
Nick was extremely polite and kept me updated of his arrival time. Actually he went above and beyond from my perspective. Thank you
Super nice guy came, professional and friendly. It only took a short time and my nightmare was over.
Always responsive, explain the repairs, and make suggestions to ensure that future issues can be mitigated.
EXCELLENT SERVICE!!!
The customer service was A+++++ my service tech was quick and clean would highly recommend.
Good
Installed toilet water supply pipe was worn out and was broken behind wall, He had to cut hole in out on opposite side of wall to get at pipe but the cast iron air flow pipe was in the way. He some how manage to angle the torch around the air flow pipe and add new water pipe and and run it through the wall into the bathroom where he cut it to size and added a new water shut off valve. From there he went through all the procedures of installing the toilet. When I told him when the toilet flushes it makes a gargling noise in the bathtub drain. He said it was the vent pipe was clogged as I was once told before. So he took a small folding ladder had to get up on my back pouch roof and then used the same ladder to get on the upper roof to the vent pipe. I could not believe the stuff that that he was pulling out of there and watching pushing down hard to clear the vent which solved the problem. I got to give him a lot credit for his perseverance as he did not stop at nothing in getting the job done.
The plumber, Dave, did a great job, was courteous and knowledgeable. He replaced a sump pump and fixed a leak.
Once again, the plumbing professionals from Mr. Rooter have saved my day. When you are having a sewage nightmare in a hundred year-old home, they are the experts you need. The plumber showed up exactly when he said he would be there. He performed the job for exactly the amount they stated. In addition, I received a little education about the old technology that caused the problem and the path to change it in the future. There is NO good time for a plumbing emergency and certainly not one involving sewage, but once again, I’ve been reminded that there is a great team to call for help, and first thing on a Monday, they were positively heroic! The only complaint I have is that I can’t remember the plumber’s name in the shadow of the catastrophe he helped me out of. He definitely deserved credit on the invoice.
All the work was done in a timely and professional manner and the quote was in line I would use them again.
Thanks for the kind words, Paul. And for the awesome 5 star review.
He took the time to do a good job when we needed it on short notice.
Total number of 5 star reviews :111