4.8/5

2148 Ratings

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Donald Taylor
Donald Taylor via Google

We had an unfortunate incident of our sanitary sewer backing up into our basement. Fortunately, we called Mr Rooter plumbing. The experience was awesome. Our technician arrived promptly, even though we do not live in Wichita. Our technician was Brent Glaser. Brent had excellent customer service, and he was very knowledgeable about our sanitary sewer system. He was able to assess the issue and fix the problem very quickly. Once again I would like to emphasize his professionalism and his quality customer service, it was excellent. I would highly recommend Mr Rooter plumbing and their technician Brent Glaser.

Andrew Stark
Andrew Stark via Google

Lucas was great! Took time to explain everything thoroughly and options I had. Very efficient worker and super friendly. 5 star service all the way around!

Tammy Vredenburg
Tammy Vredenburg via Google

Lucas Seacord was extremely professional and helpful. He explained everything that needed to be done and the cost upfront.

Nora Alvarado
Nora Alvarado via Google

Lucas did a great job!

Nexus Shea
Nexus Shea via Google

Were extremely helpful and knowledgeable. Were able to determine the issue quickly and easily got it fixed

Charlotte Ramseyer
Charlotte Ramseyer via Google

Having to call on a holiday weekend with a major sewage issue is never fun, especially when you are supposed to be leaving town in a few hours. Brent and his team were able to get there quickly, assess the situation, get things dealt with, and then helped us reach out to a restoration company and get them started so we could still leave on our long planned family vacation. They called us throughout our trip updating us on the work plans as needed and helping us to make decisions from afar. We were so impressed and very grateful for their quick, efficient work and kind demeanors!

Kakeyo Silverton
Kakeyo Silverton via Google

Great experience, professional, did everything as they said.

Jeffrey Ratliff
Jeffrey Ratliff via Google

Great service and Brent Glaser is a very professional guy and always does quality work

Theresa Hogan
Theresa Hogan via Google

Katrina Gee
Katrina Gee via Google

Lucas was very prompt on a last minute request. He replaced shower cartridge and gate valves in our bathroom. Had a great attitude, professional, and was clean with his work. Would recommend to anyone!

Carolyn Cozine
Carolyn Cozine via Google

Response from Owner

Thank you for taking the time to leave the 5-star review! I am glad that Jon-Eric was able to help you out on Saturday morning. We look forward to working with you in the future, Carolyn! - David, GM

diedra sanders
diedra sanders via Google

Fast response to my call. Lucas was efficient and he explained what he had done to fix my problem

LucidJoe
LucidJoe via Google

My house has older sinks that were heavily clogged and Mr. Brent Glaser came out twice in 2 years to get that gunk out. He's also repaired water leaks on my toilet and always gave me a fair price for his parts and labor. This is a highly reputable company and I would recommend Mr. Rooter Plumbing to anyone in town!

Dakota Mercer
Dakota Mercer via Google

Lucas was great. Everyone was professional and the fix was done in a timely manner.

Michael Carpenter
Michael Carpenter via Google

We called Mr. Rooter to come locate our sewer line becuase we thought we had a collapsed line. Lucas came out very quickly after getting the tools that he needed and had the line marked and located within 40 minutes. He was also able to pinpoint the blockage and helped determine that we did in fact have a collapsed line. I would definitely recommend Lucas and Mr. Rooter if you need plumbing work done.

Carolyn LeBosquet
Carolyn LeBosquet via Google

Lucas was timely and professional. I will be requesting him again in the future

Duncan Mercer
Duncan Mercer via Google

Lucas, John Eric and the dig crew did a great job installing an outside clean out and picoting our main line.

Efren Santos
Efren Santos via Google

Response from Owner

Thank you for the 5-star review! We’re thrilled to know you had a great experience. If there’s anything specific you’d like to share, we’d love to hear it. Thanks for choosing us, and we look forward to helping you again! 😊

Mark Earnest
Mark Earnest via Google

Lucas was very friendly and quickly replaced old, rusty cutoff valves for new washer.

Response from Owner

Thank you for your kind words! We're happy to hear that Lucas provided friendly and efficient service while replacing your cutoff valves. We'll be sure to pass along your feedback to him. If you need any more assistance, don’t hesitate to reach out—we’re here to help! 😊

Austin Brown
Austin Brown via Google

We had a plumbing emergency that needed to be addressed quickly. After 5 other companies told me it’d be a couple days, we called Mr. Rooter and they sent someone out within the hour. John was very professional and told us exactly what it would cost before he did the work. No hidden fees, just a quick response and a problem solved.

Response from Owner

Thank you for your thoughtful review! We're so glad we could assist you promptly when you needed it most. It's wonderful to hear that John provided professional service, clear communication, and upfront pricing. We’re always here to deliver fast and reliable solutions for emergencies like yours. Thanks for choosing Mr. Rooter! 😊

Total number of 5 star reviews :1943

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