4.9/5

221247 Ratings

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Marty Thorne
Marty Thorne via Google

Jason was professional, courteous, and patient. He showed up for a Sunday afternoon emergency, when we couldn’t find anyone else. Very much appreciated!

Pat Mccain
Pat Mccain via Google

Fast, professional, and reasonable. They took care of my hot water heater and helped me fix a few other issues around the house. They didn't try and sell me more than I needed and answered my questions honestly.

michelle krugman
michelle krugman via Google

I woke up to a sewer back up on a Sunday! I called a few different places, nobody had time. I called Mr Rooter and they made time for me. The gentleman that showed up was extremely polite ( even though I'm sure he was on overtime and just wanted to go home), and he made sure I was good to go before he left. I would definitely call them again!

Melanie Berg
Melanie Berg via Google

Josiah was very knowledgeable, patient and kind taking time to answer my questions. Talented master plumber. I will rehire and highly recommend

Response from Owner

Dear Melanie, Thanks for the fabulous 5 star review of Aaron and Alex's professional and courteous service. Our goal is to educate our customers and provide options that meet their needs. If you decide to go through with the proposed permanent solution to your sewer pipe issue, please call us so we can get you on our schedule. Aaron and Alex are great examples of our tagline "There's a reason they call us MISTER!"

John Drioli
John Drioli via Facebook

Brian and John were great. They went over and above.

Maria Pacheco
Maria Pacheco via Google

Arrived at the scheduled time, very knowledgeable and professional.

D Shelton
D Shelton via Google

Jay knew his stuff! 10/10

HEATHER HORNE
HEATHER HORNE via Google

Came the same day I called and had it fixed that day. Had the same service done 4 years ago and the price more than quadrupled.

Response from Owner

Thanks heather we appreciate the 5 stars

Kevin Smith
Kevin Smith via Google

Thanks Robert! Great job. I'll only use you guys for plumbing issues from here on out 🙌

Constance Proctor
Constance Proctor via Google

Mr. Rooter solved the problem that another company charged fir but couldn't do it. What Mr. Rooter's technician explained in detail what they would do and they did, they took care of the problem. Thank you.

MARK GENDERS
MARK GENDERS via Google

The communication was fantastic. When they are getting there etc etc. Found issue quick, had to replace guys of toilet etc. was a bit pricey, but it is plumbing. Tech was super nice and did a nice job.

Ali Milloy
Ali Milloy via Google

We’ve used Mr Rooter multiple times since we moved into our home and are always happy with their service, but today we found out we had to replace our water heater unexpectedly. Our tech Jakob was our night in shining armor - he took the time to explain the issues to us, diagnose the problem and solution it. He installed our new water heater quickly and was kind enough to answer any questions we had while he worked. He truly went above and beyond with customer service. We were so happy with the job he did and hope to have him treat any more issues we may have in the future. Thank you Jakob and Mr Rooter!

Allen Sampsell
Allen Sampsell via Google

Showed up quick on a Sunday. Very professional. Will definitely call them again.

Greg Koerner
Greg Koerner via Google

Trevor evaluated our sewer line problem and carefully explained what he could do to fix it. Unfortunately, the problem was not fixable today without further equipment, but he scheduled a follow up for the next day with an underground specialist. He also made sure to leave the drain in a safe condition for us to use. We are grateful for his professional service.

Keith Williams
Keith Williams via Google

Thanks Mr Rooter your tech Chris Mallory was very professional and prompt and informative on my need for a water tank and sump pump also he helped me get financed for both 👍🏼👍🏼👍🏼U guys ROCK 🤘🏼

David Lawhorn
David Lawhorn via Google

J was outstanding, stayed in communication until his arrival. Worked in a courteous manner and finished in a timely manner. In my opinion J is an asset to your team and earned my loyalty to Mr. Rooter.

Heather Vahling
Heather Vahling via Google

Very friendly and clean coming into my home was very thorough about what the issue was and what may need to be done for it in detail. Was able to recommend the camera guy for our line and did what he could in our clean out as our situation is very difficult in our plumbing. Will definitely use again in the future.

JANE HARRIS
JANE HARRIS via Google

Nate and Troy were very professional and personable as well. Explanation of what the problem was and fair quotes and plans for repair were given. I would highly recommend Mr. Rooter.

Jàmes Hollingsworth
Jàmes Hollingsworth via Google

Showed in reasonable amount of time. Wasted no time doing the work and was polite the entire time. Excellent service and attitude.

SANDY POLK
SANDY POLK via Google

We are a repeat customer and they re always quick, thorough, professional and courteous.

Total number of 5 star reviews :199990

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