What People Are Saying About Mr. Rooter Plumbing of West Portland

Miriam Cheney
Miriam Cheney via Google

Chris was fantastic! He assessed the problem, fixed it, added a couple other tasks as a courtesy, and offered advice for some issues he saw in our back bathroom. He is congenial to his customers and happy in his work. And the price was really manageable. A great experience all around. :)

Scott Peterson
Scott Peterson via Google

Chris and Jim arrived earlier than appoint schedule. They texted us to advise. Both men did an assessment. Went truck brought equipment and clean up materials. After some testing they started with the task. The correction was made almost immediately. They then flushed the toilet again, and saw where there was some more issue's. They did some more work. Tested 3 times all is good.

Candace Mc Callister
Candace Mc Callister via Google

Mr. Alex was very kind and friendly. He explained the problem and solution in positive and understandable manner.

John Nelson
John Nelson via Google

Fast, courteous, and fixed the problem. What more can you ask for?

Response from Owner

John, thank you for the great review! We're delighted we could get the job done quickly and take care of the issue for you. Mr. Rooter Plumbing of West Portland

Linda Meyer
Linda Meyer via Google

Response from Owner

We're happy to see your 5 stars, Linda. Thank you for choosing us for your plumbing needs! Mr. Rooter Plumbing of West Portland

Pam Standley
Pam Standley via Google

Response from Owner

We appreciate your excellent feedback and rating, Pam. Thanks so much for choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of West Portland

Jen Farrington
Jen Farrington via Google

Blair Leonard & Jim McDonald were so helpful, patient, & kind. They got the job done, explained the problem clearly, & walked us through preventative measures. We're so grateful for their service. They relieved a lot of stress for our entire family. Thank you.

Response from Owner

We're so glad we could help ease the stress your family was experiencing, Jenn! It's wonderful that Blair and Jim did a great job clearly communicating the issue and sharing preventative maintenance with you. We can't wait to share your wonderful comments with each of them. Thank you for sharing your experience! Mr. Rooter Plumbing of West Portland

Don Hockett
Don Hockett via Google

Alex came to my residence and diagnosed the issue rather quickly. Once funding was secured Alex went to work. He worked tirelessly as he pushed his camera into and through the plug. Then he used a variety of tips on his hydro-tool to break through the plug eventually clearing away enough debris to allow him to be able to use the auger cutting tool to remove enough of the roots to allow an unobstructed flow.

Response from Owner

Thank you for your review, Donald! We employ state-of-the-art diagnostic techniques and old-fashioned-know-how to give you a complete picture of your plumbing system. We're glad Alex did a great job with this and helped to get your plumbing running smoothly again. We'll be sure to pass your appreciation along! Mr. Rooter Plumbing of West Portland

Jessica Karman
Jessica Karman via Google

Went above & beyond their scope of work to replace a heat pump water heater. Highly recommend.

Response from Owner

Jessica, thank you for appreciating our team's efforts to go the extra mile for your water heater replacement! We appreciate your recommendation of our plumbing services. Mr. Rooter Plumbing of West Portland

Lynn Hanks
Lynn Hanks via Google

Rico was so nice and sympathetic to the issue. He was very professional and didn’t mind me hovering. He figured out the issue pretty quick and resolved it just as quickly. I need further work and for what they need to do it is very reasonably priced. I did check with another co. But I’m sure I’ll be calling Mr Rooter to finish.

Response from Owner

Lynn, thank you for giving us a call! We're glad Rico did a great job resolving your plumbing concern. We look forward to letting him know his efforts to keep your plumbing running smoothly are appreciated. We'll be here to help you with any future plumbing projects you may have! Mr. Rooter Plumbing of West Portland

Mani Dunga
Mani Dunga via Google

Response from Owner

We appreciate your endorsement of our plumbing service, Manikanta. Thanks so much for the great rating! Mr. Rooter Plumbing of West Portland

Titi Mabawonku
Titi Mabawonku via Google

Kind, respectful and professional technicians .. I am a happy customer

Response from Owner

Thanks for the feedback, Titi! We’re glad our technicians provided the professional service you expected. We appreciate your business and are here for all your plumbing needs! Mr. Rooter Plumbing of West Portland

James Reinders
James Reinders via Google

This company has our business for life. We have used them three different times for three very different plumbing projects/challenges. We have had three different plumbers from the company. Without a doubt, all three have been the best plumbers we have ever worked with (over many decades). This is one of the very very very few companies we’ve ever worked with that we would recommend without any reservations to anyone who needed a plumber. One of our projects was to diagnose and repair a sagging drain line under our house that had clogged. Another project was to repair a leak on a very old copper pipe, which was more than 21 inches from the access- how the plumber was able to do such a professional job at an affordable rate is still a mystery to us - definitely at the top of his game! Our third project was replace hot water heaters with an instant on system- not only does it perform wonderfully, but the plumber went out of his way to make as neat and tidy as if it was in his own home. We hope we never have to use any other plumbing company ever… because these guys are so incredible!

Response from Owner

Thanks so much for the kind words, James! We’re really glad we’ve earned your trust after helping with a few different plumbing projects. It’s awesome to know that our team has been able to handle everything, from tricky drain repairs to water heater installations, in a way that exceeded your expectations. We take pride in providing professional and affordable service, and we’re happy to know it’s made a difference for you. Thanks again for choosing Mr. Rooter, and we’ll be here whenever you need us! Mr. Rooter Plumbing of West Portland

Mary Schultz
Mary Schultz via Google

The tech, Blair, intilled confidence immediately. He was neat, clean, alert, intelligent, and ready to work. He represented the company professionaly, and was very respectful of our home. He went the extra mile to diagnose the situation and uncover an underlying cause. I would call Mr. Rooter before I would call anyone else.

Response from Owner

We really appreciate your feedback, Mary! It’s great to hear that Blair made such a strong impression with his professionalism, attention to detail, and respect for your home. At Mr. Rooter, we always strive to provide reliable plumbing solutions and diagnose the root causes of issues effectively. Thanks for trusting us with your plumbing needs, and we’re here whenever you need us! Mr. Rooter Plumbing of West Portland

Jeff Ellis
Jeff Ellis via Google

Gianni got here on time. Explained needed repair and got to work. Finished quickly with no mess or noise. I could not be more satisfied with this repair. Thank you!

Response from Owner

Thanks for the great feedback, Jeff! We’re glad to hear that Gianni was prompt and communicated the repairs clearly. It’s fantastic that he completed the job quickly and left everything tidy. Your satisfaction is important to us! If you have any more plumbing needs, feel free to reach out! Mr. Rooter Plumbing of West Portland

Christine
Christine via Google

Very happy with Mr. Rooter plumbing service ! Prompt, skilled, courteous, and clean work done by kind, knowledgeable professionals! I’ve had their help on several occasions and highly recommend them.

Response from Owner

Christine, it's wonderful to know you were pleased with our service and that you have nice things to say about our team. Thank you for your continued trust and for recommending our plumbing services! Mr. Rooter Plumbing of West Portland

Tony Johnson
Tony Johnson via Google

Response from Owner

Tony, thank you for supporting our plumbing services with a five-star review! Mr. Rooter Plumbing of West Portland

Ehren Ziegler
Ehren Ziegler via Google

Had roots intruding into the septic tank pipes. They did a fantastic job, from initial quote to completion. Very clear in what needed to be done, and how it would be accomplished. Excellent work.

Response from Owner

Thank you for the fantastic review, Ehren! We’re delighted to hear that everything went smoothly and that you were happy with both the clarity of our process and the quality of the work. Mr. Rooter Plumbing of West Portland

Rhonda Fountain
Rhonda Fountain via Google

Response from Owner

We appreciate your great rating of our plumbing service, Rhonda. Thanks so much for choosing Mr. Rooter! Mr. Rooter Plumbing of West Portland

Mary Jane Skeen
Mary Jane Skeen via Google

Ric was extremely polite and very,very helpful.Fixed everything perfectly and gave us a few tips for later.

Response from Owner

Mary Jane, it's nice to know that James' service made a significant impact on your experience. Thank you for your feedback and business! Mr. Rooter Plumbing of West Portland

Total Number of Reviews:661

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