5/5

50 Ratings

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Becky Hicks
Becky Hicks via Google

Response from Owner

Becky, thank you for your 5 star review.

Melanie Roach
Melanie Roach via Google

Chris did an amazing job! Got here extremely fast and got the work done within 30 minutes, on a Saturday night on top of that. Couldn’t be more pleased, thank you!

Response from Owner

Thank you for your kind words! We’re glad Chris could provide fast, efficient service when you needed it. We appreciate your support and are here anytime you need us!

Waxahachie Village Condominiums
Waxahachie Village Condominiums via Google

We had an emergency, water line busted on our property, tried calling local known companies. Either didn't get an answer, and the ones that did answer told me they didn't come out on Sundays (I thought plumbing businesses would respond to anything, guess I was wrong). So, I went on down the list and came to Mr. Rooter. PUT THIS NUMBER AT THE TOP OF YOUR LIST....They answered the phone and responded to our desperate need. Did a great job!

Response from Owner

Thank you for sharing your experience! We're thrilled we could assist you during your emergency. We understand that plumbing issues don’t take days off, and neither do we! Our team is committed to being there when you need us most, including Sundays. We're grateful for the opportunity to help and appreciate your kind words. If you ever need us again, don’t hesitate to reach out!

Kenneth Morberg
Kenneth Morberg via Google

Professional staff who admits mistakes and fixes them with no excuses. Looking forward next visit.

Response from Owner

Mr. Morberg, thank you for your 5 star review.

Isabel Sanchez
Isabel Sanchez via Google

We had a plumbing emergency at 9:30pm, called Mr. Rooter plumbing and Chris J. was out here within the hour. He was extremely polite, knowledgeable and very thorough to fix our issue which was a backup in our plumbing pipes. We are so pleased with his services and are definitely returning customers!

Response from Owner

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that Chris J. was able to assist you promptly and professionally during your plumbing emergency. Providing knowledgeable and thorough service is what we strive for, and it’s wonderful to know we met your expectations. We truly value your trust and look forward to serving you again in the future. Thanks for choosing Mr. Rooter Plumbing!

Emily Thompson
Emily Thompson via Google

Very pleased with our service. Chris was timely, knowledgeable, and very personable. Will be using this company again and again!

Response from Owner

Emily, Thank you for your kind words. We look forward in working with you in the future.

Steve Leonard
Steve Leonard via Google

Very quick response after two other companies said they couldn’t provide service today. The problem was quickly resolved and the technician was great! Thank you!!

Response from Owner

Steven, Thank you for your 5 star review. We look forward in working with you in the future.

Gary Minton
Gary Minton via Google

Chris was exceptional. Very polite and professional. Kept us informed on progress of work. Showed us the problem and recommended the bio product to reduce future build up. If I ever need your services again, please send Chris. Thanks from a happy customer. Gary

Response from Owner

Hi Gary, thank you so much for sharing your experience! We're thrilled to hear that Chris provided exceptional service and kept you well-informed throughout the process. It's great to know his recommendation of our bio product was helpful. We’ll be happy to send Chris if you need us again. Thank you for choosing us and for being a valued customer!

Tif Franklin
Tif Franklin via Google

Response from Owner

Tif, Thank you for your 5 star review.

Melissa Jenkins
Melissa Jenkins via Google

Had a same day appt for a leaking faucet. Everyone I spoke to was soo nice! The two who came over were great, as well! Would I use them again? 1000%

Response from Owner

Thank you so much for the kind words! We're thrilled to hear that you had a positive experience with our team and that we could help with your faucet issue. It was our pleasure to assist you, and we truly appreciate your trust in us.

Kelly Cook
Kelly Cook via Google

Great team and service!

Response from Owner

Kelly, We appreciate your support.

Ryan Lambert
Ryan Lambert via Google

Great service and very knowledgeable.

Response from Owner

Ryan, Thank you for your review. We appreciate your business.

RDH Distribition
RDH Distribition via Google

Awesome service and rapid. Our togo from now on. Eric and the team are solid!!

Response from Owner

Nazir, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Eric and the team truly appreciate the shoutout, and we’re honored to be your go-to choice. We look forward to serving you again soon!

Laura Bates
Laura Bates via Google

Chris came to my house on a Saturday to fix a water leak in my closet. He was great. Very professional and friendly. He explained everything he did. I will definitely call them again. Very reasonable in price.

Response from Owner

Laura, Thank you so much for your kind words! We're thrilled to hear that Chris provided you with great service and took the time to explain everything. We always strive to be professional, friendly, and transparent. We're glad you found our pricing reasonable, and we look forward to assisting you again in the future!

Diana Elizabeth
Diana Elizabeth via Google

Response from Owner

Diana, Thank you for your review.

Heavyn Pertuit
Heavyn Pertuit via Google

Response from Owner

Heavyn, Thank you for your review.

Martin Madise
Martin Madise via Google

Response from Owner

Martin, thank you for your review.

Felicia Hunter
Felicia Hunter via Google

We had an emergency situation at the house and Chris came over and made sure we got everything we needed in a timely manner recommend 10 out of 10!

Response from Owner

Felicia, Thank you taking the time to share your experience. We look forward to assisting you in future needs.

Scott Brown
Scott Brown via Google

Mr rooter of waxahachie in particular Chris was amazing, had an emergency issue with a copper pipe leaking coming up out of the slab corroded and bent to hell 3 ways from Sunday. Chris came out at Midnight on Thursday night and had it fixed relatively quickly and inexpensively, and switched over to pex. Thanks Chris you guys have a customer for life. Great job, great customer service 5 stars.

Response from Owner

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled that Chris was able to take care of the issue quickly and efficiently, especially during an emergency. It means a lot to us that you're satisfied with the service and have chosen to be a customer for life. We look forward to assisting you with any future needs—thanks again for the 5-star review!

Jocelyn Ellis
Jocelyn Ellis via Google

Response from Owner

Jocelyn, thank you for your review.

Total Number of Reviews:50

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