Customer Reviews for Plumbing Service in Traverse City, MI

Caleb is the Best! He was very professional and thorough. Explained all that was needed and even came back the next day to set our new toilet even though he was booked full. Great guy and great reflection of this company!! Thanks again Caleb!

Very professional and fixed the problem quickly.

I had a cabin 2 hrs north of me that I was buying. It had roots in the Septic Tank. Corey arrived early and dug up the septic tank. He removed his coat layed it down in 18' snow and reached down into the crap and removed the roots by hand! Was very polite and professional. Solved my problem with no complaints. Price was reasonable. Amazing Employee! Went far and beyond! Very Happy.

Our service man Caleb was very professional. He was there on time. When he brought in the equipement, he wiped off the snow from the wheels before entering the house. He was very thorough in explaining our issue.

Good service.

Very polite and knowledgeable. Reasonable prices, next day service. Thank you!

fast service, procedures clearly explained, all done in a short t ime, and everything working with no more leaking!

Great service, fit me in right away and got the job done in a timely manner

Cory was very knowledgeable, professional and friendly. He explained the process so that I could understand what he was doing.

Caleb arrived about 30 minutes after my call to the company. He was very efficient and showed me everything he would be doing before and after the work. Grateful for the quick response and excellent workmanship.

The service technician was very thorough and knowledgeable. He gave us information about what to do to eliminate the problem in the future. He showed us pictures of the tree roots in our pipes that were causing the blockage and backup. He took his time to grind the roots in our pipe to clear the line.

Very efficient. Diagnosed the potential problem, solved the problem and left me with an option for my own ability to resolve future issues.

The plumber explained what was the recommended procedure and why it was recommended which I found very helpful. When the job was completed, he thoroughly cleaned up the area where he worked

We were very pleased with Mr. Rooter as the appointment process was quick and they sent out a technician, Caden, within a few hours. He fully resolved our problem and explained what he did. This is our second favorable experience with Mr. Rooter.

Quick and courteous. I was a bit amazed at the cost, but I am happy with the results

Nate was fantastic and went above and beyond the call even clearing the drain in my bathtub. One thing we asked to be done was not however and that was pictures of the pipe where it connected to the tank. Other than that could not have asked for better service