4.7/5

862 Ratings

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What People Are Saying About Mr. Rooter Plumbing of Tacoma

Joan Keil
Joan Keil via Google

In property management plumbing issues can become a big problem quickly. I have called on Mr rooter several times. Each time they were out very quickly. They also had all supplies needed to do the repair right then! Technicians are efficient, friendly and thorough! Highly recommend!

Response from Owner

Joan, we completely understand how plumbing issues can escalate quickly, and we're happy we could be there for you whenever you need us prepared with the right tools and solutions. Thank you for calling us every time and for trusting and recommending our plumbing services! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Mary R
Mary R via Google

I have been a huge advocate of Mr Rooter since the 90’s when I owned an older condo that had chronic plumbing problems. Now I own a house and since my purchase 5 years ago they have twice helped resolve both a plumbing leak and a very badly clogged kitchen drain. Jake Roderick did an exemplary job of clearing the sink clog, and also did a walk through inspection to note any future anticipated plumbing issues so I can budget accordingly. I have opted for the 5 year membership, both at the condo and at this house as it affords a cost savings and has really saved the day with unexpected plumbing issues. Also, I like that Mr Rooter has a record of all repairs. I very highly recommend them.

Response from Owner

Mary, thank you for your wonderful recommendation and for always choosing us for your plumbing needs! We appreciate helping you with your home's plumbing projects and are glad to hear that Jake did a fantastic job clearing a clog and providing an inspection for you to see if there might be any issues in the near future. We're grateful to have you in our membership plan and look forward to helping you with anyone you might need in the future! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Heide Kalac
Heide Kalac via Google

Very nice young man! Quickly found the clog! Yes would recommend Mr Rooter!👍🏻

Response from Owner

It’s great to hear our technician was able to quickly find the clog, Heide! We’re glad you had a positive experience and appreciate your recommendation. Thank you for choosing Mr. Rooter! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Betty Kattle
Betty Kattle via Google

Very respectful. He was very informative. If I have anything else go wrong I would call them back again. He was very friendly and didn't make me feel uneasy about the situation. I wish I could remember the young man's name that came here. He was awesome.

Response from Owner

We’re so glad to hear you had a positive experience, Betty! Our goal is to provide respectful, friendly, and informative plumbing service, and we're happy to know we met your expectations. Thank you for choosing Mr. Rooter! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Harvey Nordyke
Harvey Nordyke via Google

Response from Owner

Thanks for the five stars, Harvey! We’re glad we could assist with your plumbing needs. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Charlene Enos
Charlene Enos via Google

The plumber who came to my house explained what he was going to do to unclog the sink, went right to work, explained as he worked, and cleaned up before he left. He was knowledgeable and professional.

Response from Owner

It's our pleasure to clearly communicate the scope of work to unclog your sink, Charlene. We're glad our service professional got your plumbing up and running again for you. Thank you for sharing your experience! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Skyler Roth
Skyler Roth via Google

Nathan from Mr. Rooter was fast and competent, and even gave me a helpful tip on some work I was going to DIY. Will definitely use this service again next time.

Response from Owner

We’re glad to hear Nathan provided fast and competent plumbing service, Skyler! It’s great that he was able to offer helpful advice for your DIY project as well. Thanks for choosing Mr. Rooter for your plumbing needs. We look forward to helping again with any future plumbing needs! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Eric Hanson
Eric Hanson via Google

Guy that made the appointment was great on the phone and the guy that came the next day was super.

Response from Owner

Thank you for leaving us this review, Eric! We're happy that your experience went well from the moment you called in, all the way through to when our service professional arrived. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Jacky McDonald
Jacky McDonald via Google

Very friendly and fast. Did outstanding work.

Response from Owner

Jacky, thank you for your feedback! It's our pleasure to quickly resolve your plumbing concern for you. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Sandy Ragudo
Sandy Ragudo via Google

Response from Owner

Thank you for sharing your satisfaction, Sandy! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Bradley Gibson
Bradley Gibson via Google

Response from Owner

Brad, it's nice to see you had a five-star experience with our plumbing service. Thank you for choosing us! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Bobbie Alcorn
Bobbie Alcorn via Google

We bought an older home to fix up. We had Mr Rooter come out and inspect the sewer line. They needed repaired and replaced. The repair was done in a timely, efficient manner. Thank you! Well done.

Response from Owner

Bobbie, we're delighted we could help you with the repairs in your home and have everything running smoothly. Thank you for sharing your comments with us! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Blishda Lacet
Blishda Lacet via Google

I’m definitely using Mr. Rooter again. Dustin was friendly, professional and very knowledgeable. He easily figured out the problem, fixed it, and told me what to do to prevent it from happening again! Great customer service and great results! Thank you!!

Response from Owner

It was our pleasure to help with your plumbing repair, Blishda! Thank you for letting us know that Dustin's expertise made the experience seamless for you. We're always here to help if you need us again. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Raydell Simpson
Raydell Simpson via Google

He was great, he came in and gave me options and it all worked out with the option I chose. Thank you Raydell Single Fathers Club Project

Response from Owner

Thanks for sharing your experience, Raydell! We’re glad to hear that our plumber provided you with clear options and that everything worked out with your choice. It’s great to know we could help, and we appreciate your trust in us for your plumbing needs! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

James Bishop
James Bishop via Google

We had a first guy out and that was unsuccessful and actually caused further issues. That same day we had a second guy out and the pluggged drain line was remedied.

Response from Owner

We appreciate your feedback, James. We apologize for the initial complication, and we're glad we could rectify the situation and resolve the blocked drain on the same day. Thanks for sharing your review. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Derrek Brumfield
Derrek Brumfield via Google

Had Tanner come out today to unclog my main drain. He talked me through everything and checked to make sure nothing was leaking first. Cleared the main and had the camera guy, Ken I think, come and inspect to make sure it was all good. Basically took the stress out of a stressful situation by talking through what was going on. Got prices before he started the work with a few options as we didn't know if we would need to pull a toilet or anything to snake it. Gave prices for all options before work was started. Definitely will call them again if I have issues in the future.

Response from Owner

Thank you, Derek. It's fantastic to hear Tanner and Ken's thorough and transparent approach eased your stress during a challenging situation. We'll be sure they know you're pleased, and we're always here to help if you need plumbing service again. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Kathy Morehead
Kathy Morehead via Google

Quick and professional!

Response from Owner

We're glad to hear you were pleased with our team's efficient and professional plumbing services, Kathy! Thank you for your review! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Fred Sonic
Fred Sonic via Google

Wayne did a great job repairing some very old and leaking pipes to my washer, offering great piece of mind. His upbeat and friendly personality made the visit less stressful, he's a tremendous asset to the company. Well done sir!

Response from Owner

Thank you, Fred! It's great to hear we have you some peace of mind during a stressful situation. Please don't hesitate to reach out if there is anything else we can do to help! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Tony and Tina Hatfield
Tony and Tina Hatfield via Google

Thank you so much! We needed emergency service. They arrived quickly and walked us through it all. Fantastic!

Response from Owner

We’re happy to hear that you had such a positive experience, Tina! It’s great that our team arrived quickly and took the time to walk you through everything during your emergency plumbing service. Thank you for your kind words—we truly appreciate it! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Yiz Rodri
Yiz Rodri via Google

Yesterday 9/12 I scheduled a time window from 2-5pm & they were here by 2pm. Showed up & he was a big help! It was just a little leak in the garbage disposal that wasn’t put on all the way right. Showed me how to flush out the pipes every two weeks & suggested a product from Home Depot. Was very relieved & thankful! 😌

Response from Owner

Thank you, Yiz! We're so glad our service professional shared useful tips on how to maintain your pipes and did a great job repairing your leak. It was our pleasure to help you! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma

Total Number of Reviews:862

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