Total Number of Reviews:857
The plumber who came to my house explained what he was going to do to unclog the sink, went right to work, explained as he worked, and cleaned up before he left. He was knowledgeable and professional.
It's our pleasure to clearly communicate the scope of work to unclog your sink, Charlene. We're glad our service professional got your plumbing up and running again for you. Thank you for sharing your experience! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Nathan from Mr. Rooter was fast and competent, and even gave me a helpful tip on some work I was going to DIY. Will definitely use this service again next time.
We’re glad to hear Nathan provided fast and competent plumbing service, Skyler! It’s great that he was able to offer helpful advice for your DIY project as well. Thanks for choosing Mr. Rooter for your plumbing needs. We look forward to helping again with any future plumbing needs! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Guy that made the appointment was great on the phone and the guy that came the next day was super.
Thank you for leaving us this review, Eric! We're happy that your experience went well from the moment you called in, all the way through to when our service professional arrived. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Very friendly and fast. Did outstanding work.
Jacky, thank you for your feedback! It's our pleasure to quickly resolve your plumbing concern for you. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Thank you for sharing your satisfaction, Sandy! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Brad, it's nice to see you had a five-star experience with our plumbing service. Thank you for choosing us! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
We bought an older home to fix up. We had Mr Rooter come out and inspect the sewer line. They needed repaired and replaced. The repair was done in a timely, efficient manner. Thank you! Well done.
Bobbie, we're delighted we could help you with the repairs in your home and have everything running smoothly. Thank you for sharing your comments with us! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
I’m definitely using Mr. Rooter again. Dustin was friendly, professional and very knowledgeable. He easily figured out the problem, fixed it, and told me what to do to prevent it from happening again! Great customer service and great results! Thank you!!
It was our pleasure to help with your plumbing repair, Blishda! Thank you for letting us know that Dustin's expertise made the experience seamless for you. We're always here to help if you need us again. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
He was great, he came in and gave me options and it all worked out with the option I chose. Thank you Raydell Single Fathers Club Project
Thanks for sharing your experience, Raydell! We’re glad to hear that our plumber provided you with clear options and that everything worked out with your choice. It’s great to know we could help, and we appreciate your trust in us for your plumbing needs! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
We had a first guy out and that was unsuccessful and actually caused further issues. That same day we had a second guy out and the pluggged drain line was remedied.
We appreciate your feedback, James. We apologize for the initial complication, and we're glad we could rectify the situation and resolve the blocked drain on the same day. Thanks for sharing your review. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Had Tanner come out today to unclog my main drain. He talked me through everything and checked to make sure nothing was leaking first. Cleared the main and had the camera guy, Ken I think, come and inspect to make sure it was all good. Basically took the stress out of a stressful situation by talking through what was going on. Got prices before he started the work with a few options as we didn't know if we would need to pull a toilet or anything to snake it. Gave prices for all options before work was started. Definitely will call them again if I have issues in the future.
Thank you, Derek. It's fantastic to hear Tanner and Ken's thorough and transparent approach eased your stress during a challenging situation. We'll be sure they know you're pleased, and we're always here to help if you need plumbing service again. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Quick and professional!
We're glad to hear you were pleased with our team's efficient and professional plumbing services, Kathy! Thank you for your review! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Wayne did a great job repairing some very old and leaking pipes to my washer, offering great piece of mind. His upbeat and friendly personality made the visit less stressful, he's a tremendous asset to the company. Well done sir!
Thank you, Fred! It's great to hear we have you some peace of mind during a stressful situation. Please don't hesitate to reach out if there is anything else we can do to help! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Thank you so much! We needed emergency service. They arrived quickly and walked us through it all. Fantastic!
We’re happy to hear that you had such a positive experience, Tina! It’s great that our team arrived quickly and took the time to walk you through everything during your emergency plumbing service. Thank you for your kind words—we truly appreciate it! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Yesterday 9/12 I scheduled a time window from 2-5pm & they were here by 2pm. Showed up & he was a big help! It was just a little leak in the garbage disposal that wasn’t put on all the way right. Showed me how to flush out the pipes every two weeks & suggested a product from Home Depot. Was very relieved & thankful! 😌
Thank you, Yiz! We're so glad our service professional shared useful tips on how to maintain your pipes and did a great job repairing your leak. It was our pleasure to help you! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
came out quickly and did just what was needed!
Nancy, thank you! It's great to hear our response time made the process easy for you. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Quick response and got the job done.
Kristina, thank you for this feedback! We're delighted we could respond quickly and get the job done for you. Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Dustin B. was very professional and knowledgeable. I had so many questions and he explained everything and provided tips on how to proactively avoid frozen pipes for the winter. I truly appreciate having him take a look at the house plumbing setup. Thank you so much! Mr. Rooter had always been my go-to experts!
We’re glad to hear that Dustin provided you with such professional and knowledgeable plumbing service, Roann. It’s great that he took the time to answer all your questions and gave you helpful tips on preventing frozen pipes this winter. Thanks so much for your great rating and review! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
I am very happy with the service and especially Tanner, who fixed the bad leak in the wall behind the water heater and the installation of the new water heater. This is a great company with very fair prices and they came right out so we were not out of hot water very long…I can highly recommend this company….
Thank you for recommending our plumbing services, Chuck! We're thrilled to earn your satisfaction and are glad to hear that Tanner did a fantastic job repairing your leak and installing your new water heater. We appreciate the opportunity to serve you and provide you with our top-of-the-line service. We look forward to passing your kind comments along to Tanner, and we hope to help you again! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Mike, thank you for your perfect rating and for choosing us to fix your plumbing issue! Robert Miller, General Manager, Mr. Rooter Plumbing of Tacoma
Total Number of Reviews:857