Total Number of Reviews:2475
The plumber arrived on time. He was courteous And efficient and fixed the leak on our water heater at a very reasonable price. Excellent experience!
Thank you for your positive review, Deborah! We're glad to hear that our plumber provided prompt and efficient service. Your satisfaction is our priority, and we appreciate your feedback!
Knowledgeable, efficient service Gave me all my options and fixed my main line Reasonably priced
Thank you for your fantastic review, q sue! We're glad to hear that you found our service knowledgeable and efficient. It's great to know that you felt well-informed about your options and that we could assist you with your main line at a reasonable price. We appreciate your support!
This was our first time using Mr. Rooter Plumbing, and we very much enjoy their services! Jacob showed up in under 30 minutes, even with it being the weekends, and he did a wonderful job! He was very knowledgeable and made us feel comfortable with moving forward with repairs. Thank you again!
Thank you for your wonderful review, Kay! We're delighted to hear that Jacob provided you with exceptional service on your first visit. Your comfort and satisfaction are our top priorities. We look forward to assisting you again in the future!
Our technician was quick to arrive and finish the job. He was professional and did an excellent job.
Thank you for your wonderful review, Jeff! We're glad to hear that our technician provided prompt and professional service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Mike was a life saver. Very helpful last minute!
Thank you for your kind words, Brooke! We're thrilled to hear that Mike was able to assist you effectively. Your satisfaction is our priority, and we look forward to helping you again in the future!
Thank you for your 5-star rating, Nikkolas! We appreciate your support and look forward to serving you again.
Great service. Explained everything he was doing and the cost to fix it. He was very kind and made sure I understood the problem and what it would take to fix it.
Thank you for your wonderful feedback, Elayne! We're glad to hear you had a great experience and appreciated the communication from our team. Providing clear explanations and ensuring customer understanding is very important to us. We hope to assist you again in the future!
Great repair, great conversation and timely. Glen is the best, he guided me through repair, conversation about the repair and other subject made the day flow. Happy hunting Glen. Mr. Rooter my first choice in plumbing.
Thank you for your wonderful review, Alvin! We're thrilled to hear that Glen provided you with exceptional service and support throughout your repair. Your satisfaction is our top priority, and we're honored to be your first choice in plumbing. We look forward to serving you again in the future!
Our service technician, Brandon Smith, was attentive to our concerns. He evaluated the area of concern and presented us with detailed information stating the problem and the solution. He provided us with an estimate and explained how he computed it. The estimate was acceptable. He proceeded to resolve the issue and successfully completed his task within a reasonable amount of time. Brandon was an exceptional representative of your company. He was professional and personable.
Thank you for your fantastic feedback, Ollie! We are thrilled to hear about your positive experience with Brandon. He truly exemplifies the dedication to customer service we strive for. Your kind words will be shared with him and the team! We look forward to assisting you again in the future.
Thank you for the 5-star rating, John! We appreciate your support and are glad to know you are satisfied with our services.
Very professional. Completed with estimate time frame.
Thank you for the positive feedback, Adam! We're glad to hear that you found our service professional and timely. Your satisfaction is our priority!
They have very good plumbers who do good work and are very professional.
Thank you for your kind words, Rich! We're glad to hear that you had a positive experience with our plumbers. Your satisfaction is our priority, and we look forward to serving you again in the future!
Showed and explained what needed to be repaired or replaced.
Thank you for your positive feedback, Diane! We're glad our team was able to clearly communicate the needed repairs. Your satisfaction is important to us, and we appreciate your trust in our services!
Thanks Chris for your prompt Service
Thank you for your kind words, Deloris! We're glad to hear that you received prompt service from Chris. Your satisfaction is our priority!
I have lived in my home for over 40 years without a drop of water in my cellar basement. A recent storm caused my lateral line to break as 4 feet of water flooded my basement. Mr. Rooter Plumbing and Project Manager Luke A. along with his professional team took care of my catastrophe quickly and at a very fair cost. Every was very easy to work with and helpful. Thank you.
Thank you for sharing your experience, B F! We're glad to hear that Luke and our team were able to assist you during such a challenging time. Your kind words and appreciation motivate us to keep delivering the best service possible. If you need any further assistance, don’t hesitate to reach out!
When I noticed that my water bill had doubled, I knew there was a leak somewhere. It was a Sunday morning when I found it in the basement bathroom. Kirkwood Plumbing was near to me, so I gave them a call. The lady on the phone was soothing and reassuring and immediately calmed me when she said Jacob was coming immediately. He took care of the situation, talked me through everything and patiently answered all my questions. He was totally upfront about pricing and what I needed . Never once did he pressure me in anyway. They’re my go-to from now on if I ever again need to be “rescued”!
Thank you for your wonderful review, Patricia! We're thrilled to hear that Jacob was able to assist you promptly and effectively. Your kind words about our team mean a lot to us. We're always here to help you whenever you need us!
Thank you for the 5-star rating, Andrew! We appreciate your support and are glad to have met your expectations.
They came right over and took care of my situation and gave alternative solutions in case I needed something further done, and no high pressure sales tactics.
Thank you for your positive feedback, Tony! We're glad to hear that our team was able to assist you effectively without any pressure. Your satisfaction is our priority, and we appreciate your trust in us.
Excellent service by John very professional !
Thank you for your wonderful feedback, Lillie! We're thrilled to hear that John provided you with excellent and professional service. We appreciate your recognition and look forward to serving you again!
Thank you for your 5-star rating, Darrick and Mary! We appreciate your support and look forward to serving you again in the future.
Total Number of Reviews:2475