4.9/5

1137 Ratings

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Greg Tucker
Greg Tucker via Google

Plumber was timely, friendly and efficient! Very respectful of home and would recommend to any needing service! Already have them booked for Monday to fix something else!

Kassie Shelton
Kassie Shelton via Google

Ryan Davis
Ryan Davis via Google

Response from Owner

Thank you for the 5-star rating! We're glad you had a great experience with us at Mr. Rooter Plumbing of St. Charles. If you ever need plumbing assistance again, we're here to help!

S K S
S K S via Google

Mr Rooter has become our go to for plumbing issues! (not to be confused with roto-rooter - which we will never call again)!

Response from Owner

Thank you so much for making Mr. Rooter Plumbing your go-to for plumbing needs! We’re honored by your trust in our team and proud to be the reliable choice for you. If there’s ever anything you need, you can always count on us to deliver quality service!

David Flynn
David Flynn via Google

Danielle Ward
Danielle Ward via Google

Response from Owner

Dear Danielle, thank you so much for the positive review! We're thrilled to hear that your experience went smoothly. At Mr. Rooter of St Charles, there's no problem too big or too small – we're always here to help!

William Session
William Session via Google

Quick response, cuurteous, friendly, professional, and great service. Dustin Perren was great at providing information on the issue, the plan to fix it, pricing, etc. He even suggested some other recommended items that I could fix at a later date and time, if I want to, but was not pushy about it at all. Overall, I was highly pleased with the level of service, and friendliness that Dustin and Mr. Rooter provided. Thank you!

Paul Hickey
Paul Hickey via Google

Our garbage disposal conked out on us and we were able to schedule an appointment quickly and easily. The servicemen were professional and got our new disposal installed. They even accommodated us when we requested an upgrade from a 1/2 HP to a 3/4. They quickly traveled back to the warehouse to pick one up.

Dennis Zimmer
Dennis Zimmer via Google

These guys are AWESOME!! They work me and my customer in in the same day. They diagnosed the issue and explained to the customer how to manually operate the pump until the panel arrived. Their communication is great. The technician, CJ, called me (I was not on site), to explain what the issue was. The communication between the owner, dispatcher, and technician was second to none. If you are looking for a plumber and a reputable company, look no further than Mr. Rooter of St. Charles. I can assure you, these kind people will take good care of you and your home.

Response from Owner

Thank you for sharing your experience! Quality service and professional technicians are what set Mr. Rooter Plumbing of St. Charles apart from the rest. Thank you for choosing Mr. Rooter Plumbing of St. Charles!

Paul Collum
Paul Collum via Google

Terry Rau
Terry Rau via Google

CJ and Jacob did a great job on a sewer backup. Very nice, professional and knowledgeable. Very prompt, came right away when called. Well done in good time. I feel they went above and beyond! Thank you.

Response from Owner

Thank you for the positive review, Terry! We appreciate your feedback and the opportunity to provide you with a positive customer experience. We would appreciate it if you would tell your friends and family about your experience with us!

Angela Geiselman
Angela Geiselman via Google

CJ arrived quickly, was very knowledgeable and capable. He determined what th problem was, got me a quote, and explained the quote. He is very professional and personable, resolved the problem and cleaned up! Would definitely recommend them to others, and will be using them for my plumbing needs in the future!!

Sam Wilson
Sam Wilson via Google

I called Mr. Rooter after a plumber from Superior Services was unable to diagnose or correct a badly clogged drain after 2 separate visits. The rep from Mr. Rooter was friendly, professional, conscientious, and informative. He quickly diagnosed the likely issue, solved it, and cleaned up all within a couple of hours.

Response from Owner

Thank you for sharing about your experience! Quality service and professional technicians are what set Mr. Rooter Plumbing of St. Charles apart from the rest. Thank you choosing Mr. Rooter Plumbing of St. Charles!

Kim Kline
Kim Kline via Google

I contacted Mr. Rooter Plumbing this morning for a clogged bathtub drain, and by 10am they were on their way. CJ and Jacob couldn't have been more professional or friendly! They were able to take care of the tub drain, and also identified a leak under the sink in our master bath. They fixed both issues, and left both areas clean. I have put off getting the tub fixed for 2 years fearing price gouging, however I was pleasantly surprised and pleased with the feasible cost. I would definitely recommend this company and refer to anyone that asks! Thank you CJ and Jacob!

Response from Owner

Thank you for the positive review, Kim! We appreciate your feedback and the opportunity to provide you with the positive customer experience. We would appreciate it if you would tell your friends and family about your experience with us!

Korey Hogan
Korey Hogan via Google

Response from Owner

Thank you for the wonderful feedback, Korey! We appreciate the opportunity to serve you as a customer of Mr. Rooter Plumbing of St. Charles!

Eleras Group
Eleras Group via Google

Super fun and very communicative!

Response from Owner

Thank you for sharing about your experience! Quality service and professional technicians are what set Mr. Rooter Plumbing of St. Charles apart from the rest. Thank you choosing Mr. Rooter Plumbing of St. Charles!

Meghan Porter
Meghan Porter via Google

Easy, fast, and efficient!

Response from Owner

Thank you for your review, Meghan! Customer service is very important to us, and we are happy to hear you were pleased with your experience.

Erik Stowe
Erik Stowe via Google

Very professional company. Jason was on time, extremely knowledgeable, helpful beyond expectations, and courteous. Service price was more than fair considering the extra effort he put in to assessing my issue and giving honest opinions on my options moving forward. These guys are my new plumbers from here on out guaranteed.

Response from Owner

Thank you for sharing about your experience! Quality service and professional technicians are what set Mr. Rooter Plumbing of St. Charles apart from the rest. Thank you choosing Mr. Rooter Plumbing of St. Charles!

JJ Elliott
JJ Elliott via Google

Response from Owner

JJ thank you for the 5 stars!

Birdie Colclasure
Birdie Colclasure via Google

Every employee at Mr. Rooter are wonderful. They do great work and do not overcharge. The only plumbing company that I use.

Response from Owner

Thank you for your review, Birdie! Customer service is very important to us, and we are happy to hear you were pleased with your experiences.

Total Number of Reviews:1137

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