Total Number of Reviews:1737
Excellent service
Our pipes were cleared very quickly and on a Sunday to boot!!
Prompt service to an emergency call on a commerical building.
Mr rooter showed up! John and Tony were excellent to help solve a confusing plumbing issue that I had no idea I’d run into if I chose to DIWhy it myself. I know I wouldn’t have been able to figure it out. Will definitely hire them back for any plumbing needs. Trev, and Joy
John was great. He explained everything he did and gave us good info to avoid this problem in the future
Thank you Ken, we appreciate you using Mr. Rooter for your plumbing problems. We will share this with John as well.
Great service!
Thank you Steven.
We had service technician Derek Morrow. I will use this company again for any other needs because of our experience with him. He was respectful and explained everything in detail when we asked him questions. He gave us all of our opinions and pricing. I appreciate how thorough he was with his work. Overall no one wants to be in a plumbing predicament but my husband and I wanted to thank Derek for the excellent job he did and our issues were resolved during his visit.
Thank you for the specific feedback, Amber. We are glad to hear that you were satisfied with Derek's thoroughness and explanations, we will be sure to share this with him as well.
Good job Tech was very skilled and knowledgeable Would recommend to anyone
Thank you Vincent, we are glad we had the opportunity to work with you and that you were satisfied.
Non-emergency service requested at 7pm and arrived 12:30 the next day. That's fast! John G was my service professional and was exactly that. He was quick, knowledgeable, well-spoken and happy to walk me through my problems. The service call communication was very thorough. Calls, texts and emails, but all to your preference. Pricing was in line with other services. Very happy.
Thank you for the specific feedback Eric, and we will be sure to share with John G. We are glad you are happy with our service and that we could help.
We needed someone fast for a sewer back up on my birthday. They sent someone over within an hour or so on a Saturday. Saving my birthday and our basement. Thank you.
Arrived quickly, resolved our issue with skill amd expertise, provided a method to avoid clogs in the future - perfect
Great People all around! Our sewer issues in a recently purchased home were first takled by a great Engineer from MMSD. He started the bidding process of replacing a bad liner and the company who it was assigned to was Mr Rooter. At first call there was a national answering service which was subpar. But then the local Franksville branch office manager, Shannon was our reference point. She was and still is great. We then met the owner John and he was very friendly and respectful. Even though more costly we knew this gentleman was going to take care of it and stand by it. We had some complications but after a lengthy week it was well accomplished. The team was hard working. John even took one of our historical paintings and cleaned it for us. He also personally came and fixed our new floor drain! This week our yard was seeded and John and Shannon were there when we had a tiny incovenience. John has even given me access to contact him for help since we are newcomers to the this area. This experience has given us the opportunity to call upon "friends" when in need! Thank you Mr Rooter team!
Mr. Vitale - thank you for taking the time to write this review, and we appreciate your specific feedback. We were committed to your project and are happy that you were satisfied in the end. We will consider the areas you suggest that are sub par. Thanks again, we look forward to working with you on future projects.
John and his team developed a plan to replace my lengthy (200ft) sewer lateral without damaging my paver patio. Although encountering some problems, they worked tirelessly for several days to successfully complete the project. The entire crew was extremely courteous and made a stressful situation tolerable. I can't say enough about their "old world work ethic" and high level of service that you rarely see today. I made the correct decision in hiring Mr. Rooter Plumbing and I HIGHLY RECOMMEND the company to anyone needing plumbing expertise.
Thank you for taking the time to provide this specific feedback. We are very glad you are happy with our work, and appreciate that you focused on the end result rather than the obstacles we encountered. I will share this with our crew.
Thank you Jennifer.
Thank you.
Thank you Sharon.
Great work!
Total Number of Reviews:1737