Customer Reviews of Our Plumbing Services in Milwaukee, WI

We had service technician Derek Morrow. I will use this company again for any other needs because of our experience with him. He was respectful and explained everything in detail when we asked him questions. He gave us all of our opinions and pricing. I appreciate how thorough he was with his work. Overall no one wants to be in a plumbing predicament but my husband and I wanted to thank Derek for the excellent job he did and our issues were resolved during his visit.

Good job Tech was very skilled and knowledgeable Would recommend to anyone

Non-emergency service requested at 7pm and arrived 12:30 the next day. That's fast! John G was my service professional and was exactly that. He was quick, knowledgeable, well-spoken and happy to walk me through my problems. The service call communication was very thorough. Calls, texts and emails, but all to your preference. Pricing was in line with other services. Very happy.

We needed someone fast for a sewer back up on my birthday. They sent someone over within an hour or so on a Saturday. Saving my birthday and our basement. Thank you.

Arrived quickly, resolved our issue with skill amd expertise, provided a method to avoid clogs in the future - perfect

Great People all around! Our sewer issues in a recently purchased home were first takled by a great Engineer from MMSD. He started the bidding process of replacing a bad liner and the company who it was assigned to was Mr Rooter. At first call there was a national answering service which was subpar. But then the local Franksville branch office manager, Shannon was our reference point. She was and still is great. We then met the owner John and he was very friendly and respectful. Even though more costly we knew this gentleman was going to take care of it and stand by it. We had some complications but after a lengthy week it was well accomplished. The team was hard working. John even took one of our historical paintings and cleaned it for us. He also personally came and fixed our new floor drain! This week our yard was seeded and John and Shannon were there when we had a tiny incovenience. John has even given me access to contact him for help since we are newcomers to the this area. This experience has given us the opportunity to call upon "friends" when in need! Thank you Mr Rooter team!

John and his team developed a plan to replace my lengthy (200ft) sewer lateral without damaging my paver patio. Although encountering some problems, they worked tirelessly for several days to successfully complete the project. The entire crew was extremely courteous and made a stressful situation tolerable. I can't say enough about their "old world work ethic" and high level of service that you rarely see today. I made the correct decision in hiring Mr. Rooter Plumbing and I HIGHLY RECOMMEND the company to anyone needing plumbing expertise.

Great work! You can always tell a good company when they send a bio and the picture of the tech. Derek was an awesome tech. Great communication and efficient work!

Great work!

I didn't have to wait long for an appointment and the technician was able to accomplish the mission. He told me the fee in advance and I could accept or reject. It seemed high but I accepted the bid.