4.8/5

296 Ratings

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rannadata S
rannadata S via Google

Jason was very professional. Work done in a competent and quick manner from diagnosis to taking care of the problem. No mess left behind- cleaned up after himself.

Response from Owner

Thank you for your wonderful feedback! We're delighted to hear that Jason provided you with professional and efficient service. We strive to keep our workspaces clean and appreciate your recognition of that. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you so much, and have a great day!

Valeria Jaramillo
Valeria Jaramillo via Google

Very responsive

Response from Owner

Thank you for your feedback, Valeria! We're glad you found us responsive. Your satisfaction is our priority, and we look forward to assisting you again! Thank you so much, and have a great day!

MARIA GARIBAY
MARIA GARIBAY via Google

Great service and very professional

Response from Owner

Thank you for your kind words, Maria! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again! Thank you so much, and have a great day!

Jeanette A
Jeanette A via Google

Called Mr Rooter Plumbing for Drain Clean. Eduardo provided fast, friendly services. And, he made reccomendations for maintaining drains.

Response from Owner

Thank you for your wonderful feedback, Jeanette! We're glad to hear that Eduardo provided you with fast and friendly service. We appreciate your trust in us and look forward to assisting you in the future! Thank you so much, and have a great day!

MIKE WAY
MIKE WAY via Google

I had a clogged kitchen sink drain in Benicia, CA and called Mr. Rooter for help. They helped me open up the temporary relief drain and came to clear the drain the next day. They arrived early and were courteous, prompt, and professional. I will use them again.

Christie Sena
Christie Sena via Google

Eduardo was fantastic! We had an emergency situation with sewage backing up and he arrived outside of standard business hours and resolved the issue. Mr. Rooter was the only plumber out of six that we called willing to arrive outside of business hours even though they all advertised 24 x 7 services. He also didn’t try to upsell, fees were as originally discussed. Highly recommend!

Response from Owner

Thank you so much for sharing, Christie! We’re really glad Eduardo was able to come through for you in such a tough situation, especially after hours when others couldn’t. It’s great to hear he handled the sewage backup quickly and stuck to the original fees without trying to upsell. Your trust and recommendation mean a lot to us. Thanks for the great review! Mr. Rooter Plumbing of The Tri-Valley

keith gardiner
keith gardiner via Google

If you need a plumber in the middle of the night these guys will actually answer your phone call unlike other plumbers who claim to be available for emergency help 24/7.

Response from Owner

Keith, We know that plumbing issues can happen at the most inconvenient times, so it’s great to hear that our team, your reliable 24-hour plumber, was there for you when you needed us. Thank you for this great feedback! Mr. Rooter Plumbing of The Tri-Valley

JESSICA SANTOS
JESSICA SANTOS via Google

Edward was fantastic! He was super helpful and fixed our problem quickly! Super friendly customer service and cost effective! Thank you so much!

Response from Owner

You're welcome, Jessica! We're proud to have Edward on the team, and we're delighted to hear his dedicated service was valuable to you. It was a pleasure to fix your plumbing issue, and we hope to assist you in the future. Thank you for your review! Mr. Rooter Plumbing of The Tri-Valley

Delia Verber
Delia Verber via Google

Our plumber was very professional and efficient. He cleared the drain quickly and did a very thorough job. We were very impressed and will always call Mr. Rooter if we have any other plumbing issues. We highly recommend this company.

Response from Owner

We're honored to be your trusted plumbing team, Delia! Thank you for letting us know you're happy with our service. It was our pleasure to ensure your system is running smoothly again! Mr. Rooter Plumbing of The Tri-Valley

Joy Doyle
Joy Doyle via Google

Came out on a Sunday. Kind and efficient plumber. We have been using them for years.

Response from Owner

Thanks, Joy, for your continued trust in our plumbing team! We're happy to hear you're pleased with your recent service. Mr. Rooter Plumbing of The Tri-Valley

BAXTER'S RESTURANT
BAXTER'S RESTURANT via Google

Had a back up in our restroom and Mr. Rooter was able to come and clear the way. Appreciate it!

Response from Owner

Baxters, we're glad we could help get things flowing smoothly again! Thank you for trusting our plumbing services. Mr. Rooter Plumbing of The Tri-Valley

Kelle Brown
Kelle Brown via Google

Response from Owner

Kelle, thank you for your perfect rating and for choosing us for your plumbing needs! Mr. Rooter Plumbing of The Tri-Valley

RON DECKER
RON DECKER via Google

Honest and knowledgeable!

Response from Owner

It's great to hear that you found our team to be honest and knowledgeable, Ron. Thanks so much for choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of The Tri-Valley

Eric Santos
Eric Santos via Google

Response from Owner

We appreciate the five stars, Eric! Thank you for choosing our plumbing services. Mr. Rooter Plumbing of The Tri-Valley

Greg Turner
Greg Turner via Google

Anthony and Tom are great to work with

Response from Owner

Greg, we're proud to hear you enjoyed working with Anthony and Tom! Thank you for trusting our plumbing experts for your needs. Mr. Rooter Plumbing of The Tri-Valley

LONDDON JHONZZ
LONDDON JHONZZ via Google

Edward was very knowledgable and fixed our problem quickly. Highly recommend.

Response from Owner

Edward will be happy to hear you recommend his plumbing service. Thank you for your appreciation! Mr. Rooter Plumbing of The Tri-Valley

Tony Wang
Tony Wang via Google

Jason showed up faster than expected and was able to solve the kitchen clog quickly. 👍

Response from Owner

It's great to hear that Jason was able to arrive sooner than anticipated and swiftly handle your kitchen clog, Tony. Thanks so much for taking the time to share your positive rating and review! Mr. Rooter Plumbing of The Tri-Valley

Nick McCarthy
Nick McCarthy via Google

Our plumber Anthony was great! He communicated well, solved our problem, and worked with many options. Price was good, our time was scheduled between 1-3PM and our plumber arrived on time at 1. Great service!

Response from Owner

Nick, it's nice to hear Anthony communicated well and fixed your plumbing issue. Thank you for recognizing his on-time arrival and our good pricing! We appreciate your business. Mr. Rooter Plumbing of The Tri-Valley

BILL QUAN
BILL QUAN via Google

Jason was very professional and explained the situation.

Response from Owner

William, your recognition of Jason's professionalism is appreciated. We're grateful for your business! Mr. Rooter Plumbing of The Tri-Valley

John Tuohy
John Tuohy via Google

Fantastic work. They responded in an emergency and showed real empathy and professionalism

Response from Owner

We're happy that our response to your emergency was met with such positive feedback, John. We appreciate your trust and are always here for your emergency needs. Mr. Rooter Plumbing of The Tri-Valley

Total Number of Reviews:296

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