Total Number of Reviews:2020
Mr Rooter assigned David Magnuson to deal with my issues. Water was in all the heating ducts throughout my home and the crawl space under the house was filled with water. David helped us rent a pump and 100’ of hose. He picked up the pump and hoses from the rental company and set up the pump and hoses. He explained what to look for so the pump would not burn out. I was astonished by the water intrusion and very upset. David explained next steps. I am so grateful to David. He is kind, patient and knowledgeable. I cannot have higher praise for Mr Rooter. From our initial conversation with Elsie, who was professional and informative to the best service I have ever experienced from David.
Thank you so much for sharing your 5 star experience! We're thrilled to hear that David and Ella provided you with such exceptional service during a stressful situation. We strive to deliver care and expertise to every customer. We're grateful for your kind words and will be sure to share them with David and Ella. Your satisfaction and trust mean everything to us. If you ever need assistance in the future, we're here for you. Thank you for choosing Mr. Rooter Plumbing! -Grace
Vinson showed up on time and was really friendly and knowledgeable. He gave me some good options and made quick work of my problem. I will recommend Mr. Rooter to anyone I know because of the great work and attitude of Vinson. Thanks!
Hi Jared, Thank you so much for your awesome 5-star review! We're thrilled to hear that Vinson provided you with excellent service and options for your Water Line Repair. We love serving our neighbors in Santa Rosa, and we’re glad to have earned your trust and recommendation. If you'd like to follow up on your Riser Replacement and Rebuild estimate, please don't hesitate to reach out – we’d be happy to assist. Thanks again for choosing Mr. Rooter! -Grace
Five stars to Kevan. Efficient and flawless work. I would call this company again.
Hi Michael, Thank you for the wonderful 5-star review! We’re thrilled to hear Kavan provided such efficient and effective service, and it was our pleasure to assist you in both Sebastopol and Santa Rosa. If you would like to follow up with your HydroScrub for your kitchen line estimate, we’d be delighted to help ensure everything flow perfectly. Thank you again for choosing Mr. Rooter Plumbing of Sonoma County as your Plumbing Partner! -Grace
Excellent prompt courteous competent work…highly recommended!
Hi Paul, Thank you so much for your 5-star review and for being a long-time loyal customer! We’re thrilled to hear you had a great experience, and we're so happy we could clear your lines with our HydroScrub services. We truly love serving the Petaluma community and are grateful to have customers like you. Your recommendation means the world to us! -Grace
This is the first time I’ve left a customer review for David. He’s repaired clogged lines at my house twice. He was very professional and knowledgeable about the condition of the pipes. Each time he’s come out the service has been great and the plumbing is working again. Because the pipes in the house are so old he gave me a brief history of what could happen in the future if these pipes are not repaired. He showed me Footage of a camera down the pipes which helped me visually understand the damage that the pipes are under.
Thank you for your detailed 5-star review, Ryan! We're delighted to hear about the Hydroscrub service you received from David. His professionalism and knowledge are truly valued by our team. It is always a pleasure servicing our Healdsburg community members! Please let us know if you would like to proceed with your Spot Repair Estimate! We appreciate your trust in us as your Plumbing Partner and look forward to assisting you again in the future! -Grace
Promptly came to the house to fix clogged drains. Very polite and efficient. I recommend Mr. Rooter!
Hi Nick! Thank you so much for taking the time to share your 5-star experience! We’re delighted to hear that our team was able to promptly address your clogged drains and provide polite, efficient service. It was truly our pleasure to install the new emergency shut-off valve and ensure your plumbing system is in top shape. Serving our Rohnert Park community is always a privilege, and we greatly appreciate the trust you've placed in Mr. Rooter Plumbing as your go-to plumbing partner. Should you have any questions or need assistance regarding your repipe estimate, please don’t hesitate to reach out—we're always here to help! -Grace
Excellent quality Good prices Great guys
Hi Alan, Thank you so much for your positive feedback and 5-star review! We’re thrilled to hear you were pleased with the Permaliner Sewer Line Replacement. We truly appreciate your trust in us over the years and are grateful to be your Plumbing Partner. It's always a joy to service our neighbors here in Santa Rosa! If you have any questions please don't hesitate to reach out we’re here whenever you need us! -Grace
Adem Taka was our plumbing professional and he was certainly that. Fast, courteous, thorough and left my pace tidier than he found it. Mr. Rooter is my go to from work for years and now the only company i will use at home. Thank you Adem
Hi Tami! Thank you so much for your kind words and five star review! Were so thankful to have your trust in Mr. Rooter for both your work and home plumbing needs! We’re thrilled to hear that Adem provided fast, courteous, and thorough service, and even left your space tidier than he found it – we’re proud to have professionals like him on our team. We truly value loyal customers like you and love serving our Sonoma County community members. If there’s anything else we can help with in the future, don’t hesitate to reach out! -Grace
Thank you David. He took the time and o explain everything! Mr Rooter kept me updated about my appointment
Nina, Thank you so much for your AMAZING 5-star review! We’re thrilled to hear that David took the time to explain everything, and we’re glad that our communication about your appointment kept you well informed. It was truly our pleasure to assist with the toilet reset! Your trust in us as your plumbing partner means the world to our team, and we can’t say enough about how much your photo brightened our entire day! 😊 If you’d like to move forward with the sewer spot repair estimate or have any other questions, please don’t hesitate to reach out. We’re always here to help! -Grace
The plumber, David, was wonderful. Very easy going, knowledgeable and nice to talk with.
Hi Kevin, Thank you so much for taking the time to leave a 5-star review! Were so pleased David could assist you with your Toilet Rebuild! It is always a delight servicing our Santa Rosa neighbors like yourself! If you would like to proceed with your Tankless Water Heater Flush or if you have any further questions please don't hesitate to reach out! We appreciate your trust in us as your Plumbing Partner and hope you have a wonderful day! -Grace
Fit my emergency in first thing in the morning and restored my water
Hi Brian, Thank you for your amazing 5-star review! We are so happy we were able to assist you with your Water Line Repair and Replacement with efficiency! We love servicing our Rohnert Park community members like yourself and were thankful for your trust in us as your Plumbing Partner! We hope you have a great day! -Grace
David goes above and beyond! His work is always exceptional and thorough.Just a good guy!
Hi Barbara! Thank you so much for taking the time to leave our team a 5-star review! We're so happy you trusted us with your Hydroscrub along with your new P-trap installation ensuring all plumbing systems are flowing properly! Please don't hesitate to reach out if you would like to proceed with your Kitchen Line replacement estimate or if you have any further questions! We appreciate your trust in us as your Plumbing Parter! We will pass along your kind words to David! -Grace
Hi Susan, Thank you so much for taking the time to leave our team a 5-star review! We're so glad we were able to assist you with your new Water Hose Faucet installation. It is always a pleasure servicing our Petaluma community members like yourself! Please don't hesitate to reach out if you would like to proceed with your Main Water Riser estimate or if you have any questions! -Grace
Look no further- these guys are really great! The team at Mr. Rooter was courteous, knowledgeable, responsive and professional and were a true pleasure to work with. I had a clogged drain at my vacation rental, and a guest was coming in later that day. Crisis!! They dispatched someone within 30 minutes of my call who promptly diagnosed my problem. Alex was super! He explained everything, answered my questions, gave me a reasonable bid, and fixed the problem by 3 pm check-in time. Crisis solved! Really, look no further- hire them for your project. You won’t be disappointed!
Hi David, Thank you so much for your amazing 5-star review and for trusting us with your vacation rental in Jenner! We're thrilled to hear that Alex and our team were able to step in quickly and solve the issue before your guest arrived. We always aim to provide courteous, responsive, and professional service, and it's great to know that we hit the mark for you. We'll be sure to pass your compliments on to Alex! If you ever need anything else in the future, don't hesitate to reach out. We're here to help! -Grace
Hi Sherri! Thank you so much for taking the time to leave our team a 5-star review! We’re so glad to have been able to assist you with your new Hot Water Heater! It is always a pleasure servicing our Santa Rosa neighbors like yourself! Thank you for trusting us as your Plumbing Partner! -Grace
Mr. Rooter was very professional. I recommend them and I will recommend them to my clients.
Hi Robin, Thank you so much for leaving our team a 5-star review! We’re thrilled to have been able to assist with your Water Line Replacement and Installation. It's always a pleasure to serve our wonderful Rohnert Park community members like yourself. Your feedback is incredibly valuable, and we truly appreciate your recommendation. If you ever need anything, please don't hesitate to reach out—we’re grateful for your trust in us as your plumbing partner! -Grace
Kavan is very good and very professional. I know when he is here I will get an excellent repair.
Hi Jean, Thank you so much for your awesome 5-star review! We're delighted to hear that Kavan provided you with excellent service. Leak repair from a broken pipe can be stressful, so we're glad we could ensure everything was handled professionally. We love serving our Petaluma community members and truly appreciate your trust in us. If you ever need anything in the future, don’t hesitate to reach out. We hope you have a great day! -Grace
Honest Helpful Thoughtful Providing more than expected.
Hi Gwen, Thank you for your kind words and 5-star review! We're so glad to hear that you found our service honest, helpful, and thoughtful. It was our pleasure to inform you about the Shower Cartridge Replacement. We truly value the trust you've placed in us and love serving our neighbors in Santa Rosa. Please don't hesitate to reach out if you need anything in the future – we're always here to help! -Grace
David has always been helpful and very nice to work with us
Hi Charmell, Thank you so much for the wonderful 5-star review! We're thrilled to hear that David has been helpful and a pleasure to work with. It's always our goal to provide excellent service, and we're glad we could assist with Cabling your Lines to ensure everything is flowing smoothly. We truly appreciate the opportunity to serve our Cloverdale community members and look forward to helping you with any future plumbing needs! Thank you for trusting us as your Plumbing Partner! -Grace
Complete blockage of main sewage line due to tree roots, dirt and waste. Mr. Rooter fixed the pipes and installed a new clean out valve. The 3 man crew was very professional and polite and considerate of our property. Thank you!
Hi Joni, Thank you for taking the time to leave a 5-star review and sharing your experience! We’re thrilled to hear that our team was able to resolve the blockage and install a new clean-out valve to get everything flowing smoothly again. It was our pleasure to perform your HydroScrub® and spot repair, ensuring your system is in great shape. We always love servicing our Santa Rosa customers! We appreciate your continued trust in us as your plumbing partner! -Grace
Total Number of Reviews:2020