4.9/5

2229 Ratings

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Find Out What People Are Saying About Mr. Rooter Plumbing of Sonoma County

Monica Morat
Monica Morat via Google

It was wonderful experience. The guy was really sweet and respectful. Fixed the problem quick. Highly recommended

Steven Elliott
Steven Elliott via Google

The gentleman that came out was very professional and did a great job. We are very satisfied. I would recommend Mr. Rooter to everyone. Thank you so much.

Response from Owner

Hi Steve, Thank you for taking the time to leave a 5-star review! We’re happy to hear you were satisfied with our our Plumbing Services. It was our pleasure to clear your lines and ensure your plumbing system is working properly. Thank you for your kind words and recommendation! We love assisting our neighbors in Santa Rosa and are always here if you need us again! Have a great day, -Grace

Al Ledwick
Al Ledwick via Google

Mr. Rooter sent out Gerry Suarez. He arrived promptly and was able to recommend a repair quickly. He completed the repair expeditiously and with a high degree of professionalism and confidence. I was back in business in less time than I expected. Reasonably priced and efficient. I like that!!!

Response from Owner

Hi Al, Thank you so much for taking the time to share your 5-star experience with us! We’re so happy to hear that Gerry was able to provide prompt, professional, and confident service to get your leaking pipe repaired quickly. It’s always our goal to ensure our neighbors in Santa Rosa receive efficient, high-quality service at a reasonable price. We’re especially grateful for your loyalty over the years. It means the world to us to have customers like you who trust us to keep your Plumbing running smoothly. If you ever need assistance in the future, please don’t hesitate to reach out. -Grace

Maureen Malley
Maureen Malley via Google

Response from Owner

Hi Maureen, Thank you so much for taking the time to leave a 5-star review! We're so glad to hear that our team was able to assist with performing the video camera inspection, clearing the blockage, and installing a new shut-off valve. We’re thankful for the opportunity to service you and truly love serving our Rohnert Park community members! If you’d like to follow up on your HydroScrub or Permaliner estimates, please don’t hesitate to reach out. We're here to help with any future plumbing needs! -Grace

Denise Davis
Denise Davis via Google

Aji, was great! Friendly, respectful and did a great job. He left it as nothing ever happened. Thank you!

Response from Owner

Hi Denise, Thank you for the wonderful 5-star feedback! We're thrilled to hear that Aji provided excellent service. At Mr. Rooter Plumbing of Sonoma County, we're always delighted to serve our Santa Rosa neighbors and ensure that plumbing systems are flowing smoothly. We're glad Aji was able clear your drain lines efficiently and leave everything in great shape. If you need anything else, don’t hesitate to reach out! -Grace

Candy Riddell
Candy Riddell via Google

Mr. Rooter technician, Kavan, arrived on schedule, along with a trainee. Both were very pleasant, professional, and explained the problems to me as they were discovered. They were able to do a large part of the work in one day, but found an additional problem so Kavan set up a day next week to complete the work. Kavan was very clear about the charges before beginning each stage of the repairs. I would definitely call Mr. Rooter, and hopefully get Kavan, if another problem arises in the future.

Response from Owner

Hi Candy, Thank you so much for taking the time to share your 5-star experience! We're glad to hear that Kavan and Miguel were professional and thorough in explaining the issues and completing the Hydroscrub and Cleanout installation. We always strive for transparency, and we're happy to know Kavan's clear communication regarding charges helped make the process easier. We truly appreciate your kind words and your trust in our team. We love serving our Sebastopol community members and look forward to assisting you again in the future! -Grace

Nenablanca r
Nenablanca r via Google

Gerry was professional and did a fantastic job. Would recommend to anyone.

Response from Owner

Thank you for taking the time to leave our team a 5-star review! We're so happy to hear that Gerry provided excellent service and made such a positive impression. It is always a delight serving our Sonoma County community members and we appreciate your trust in us as your Plumbing Partner! We are so grateful for your recommendation and look forward to serving you again in the future! -Grace

Ed Ryan
Ed Ryan via Google

Kavan was fantastic. Promptly replaced a leaking toilet and fixed a second toilet with a simple fix. I highly recommend this company, and especially Kavan for anyone who might have difficulty with workers coming into their home. As a survivor of a neurologic injury it can be difficult to have people work in my home- he made it accessible to me. Very grateful.

Response from Owner

Hi Caitlin, Thank you so much for your amazing 5- star review! We're thrilled to hear that Kavan was able to provide such great service and made your experience comfortable. It's always a pleasure to assist our neighbors in Santa Rosa, and we're grateful for the opportunity to help with your new Toilet Installation. We truly appreciate your recommendation, and we're so glad we could make things more accessible for you. If you ever need anything else, don’t hesitate to reach out! -Grace

A W Simpson
A W Simpson via Google

Installers arrived on time - did a wonderful job - cleaned up before they left

Response from Owner

Hello! Thank you so much for taking the time to leave a 5-star review! We're happy to hear that our Technicians met your expectations and provided great service. We truly appreciate you trusting us as your plumbing partner, and it's always a pleasure to serve our Sonoma County community members like yourself. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! -Grace

William Mellana
William Mellana via Google

Got here earlier than scheduled. Had all the equipment needed. Quickly resolved problem and got a camera here to show actual issue. Very professional.

Response from Owner

Hi William, Thank you so much for taking the time to share your 5-star experience! We’re grateful for the opportunity to serve our neighbors in Kenwood and truly appreciate your kind words. It’s great to hear our team arrived early, came prepared, and resolved the issue quickly and professionally. Your feedback means the world to us! Thank you for choosing Mr. Rooter Plumbing of Sonoma! -Grace

Justen Gomes
Justen Gomes via Google

Our water heater went out on Christmas Eve at 9pm. They were The only company that could come out Christmas morning, and installed a new water heater the next day. Amazing service.

Response from Owner

Hi Justen, Thank you for taking the time to share your 5-star review! We’re so happy we could assist you on Christmas Eve and get your new Water Heater installed the very next day. Providing prompt and reliable service, especially during the holidays, is something we strive for. It’s always a pleasure serving our Windsor community, and we truly appreciate your trust in us. Wishing you and your family a wonderful holiday season! -Grace

Cristina Debiase
Cristina Debiase via Google

Carl and Alex came out to assess the emergency issue and fixed it immediately. They were even earlier than the scheduled appointment time. The plumbing issue that arose wasn’t completely fixed, however they both explained to me how to go about the long term fixes and what to expect with the short term fix they were able to help me with. Really positive experience overall!

Response from Owner

Hi Cristina, Thank you for taking the time to share your 5-star experience with us! We're so glad Carl and Alex were able to assist you with cabling your lines and provide both a short-term fix and helpful guidance for long-term solutions. It's great to hear they arrived early and made the process as smooth as possible. We value the opportunity to serve our Santa Rosa neighbors and are always here to help with any plumbing needs that may arise in the future. Please don’t hesitate to reach out if you have any questions or need further assistance. -Grace

Michael Kaufman
Michael Kaufman via Google

Gerry Suarez was courteous, knowledgeable, professional and efficient. He unclogged our kitchen sink in a jiffy.

Response from Owner

Hi Michael, Thank you so much for taking the time to leave a 5-star review! We’re happy to hear that Gerry provided courteous, knowledgeable, and efficient service to unclog your kitchen sink. He’s a valued member of our team who always strives to deliver the best for our customers. It’s an honor to serve our Santa Rosa community members, and we’re grateful for the opportunity to help keep things flowing smoothly in your home. If you ever need us again, don’t hesitate to reach out! Thank you for trusting Mr. Rooter Sonoma! -Grace

Dan Boyd
Dan Boyd via Google

David magnuson and his partner did a mighty fine job clearing my drain. He’s very good at explaining what needed to be done. ✅

Response from Owner

Hi Dan, Thank you so much for your 5-star review! We're thrilled to hear that David and Miguel did a great job clearing your drains and providing clear explanations along the way. We take great pride in serving our neighbors here in Santa Rosa. It was our pleasure to perform a cable clearing of your lines, and if you'd like to follow up on your HydroScrub estimate, please don't hesitate to reach out. We're always here to help! -Grace

David Schy
David Schy via Google

On time, on quoted costs, thorough, friendly and efficient, thanks to your crew!

Response from Owner

Hi David, Thank you for taking the time to leave a 5-star review! We’re thrilled to hear that our team provided you with on-time, friendly, and efficient service during your HydroScrub appointment. It's always a pleasure to serve our Santa Rosa community members, and your feedback means so much to us. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Mr. Rooter Plumbing of Sonoma County! -Grace

Rosemary Huberbenner
Rosemary Huberbenner via Google

Gerry Suarez came to my house on Saturday of the T’giving weekend to diagnose my problem and give me an estimate on the cost. On Monday, a plumber from Mr. Rooter came with a hose to bring water into my house until the pipes could be replaced. The work was done in a timely manner. It was also done neatly and with consideration for the plants in the yard.

Response from Owner

Hi Rosemary, Thank you so much for sharing your 5-star experience with! We're thrilled to hear that Gerry and our team were able to provide you with timely and considerate service, especially over the Thanksgiving weekend. Replacing your Sewer and Water Lines is a significant job, and we're glad to know it was completed neatly and with care for your yard and plants. It's always a delight to serve our Santa Rosa neighbors, and your kind words motivate us to continue delivering exceptional service. Should you need anything in the future, don't hesitate to reach out. Thank you for trusting us with your plumbing needs! -Grace

Mike Strunk
Mike Strunk via Google

Very professional and great at explaining what we needed to do to remedy the problem.They did a great job.

Response from Owner

Hi Mike, Thank you for sharing your 5-star experience! We're so glad our team could provide a clear explanation and successfully perform the HydroScrub to resolve your plumbing issues. It's always a pleasure to serve our Santa Rosa neighbors, and we truly appreciate the trust you placed in us. If you ever need assistance in the future, we’re just a call away! -Grace

John Russell
John Russell via Google

Aji was great. He was on time and very helpful.

Response from Owner

Hi John, Thank you so much for your kind 5-star review! We're thrilled to hear that Aji was on time and helpful during your service. It was our pleasure to perform our HydroScrub services to keep your drain lines clear and flowing smoothly. We truly value the opportunity to serve our wonderful Petaluma community members like you! If you have any further questions or would like to follow up on your Permaliner estimate, please don’t hesitate to reach out. We’re here to help and look forward to assisting you again in the future! -Grace

Wayne Bartlett
Wayne Bartlett via Google

Response from Owner

Hi Wayne, Thank you so much for taking the time to leave our team a 5-star review! We're pleased we could assist with clearing your lines and ensuring your toilet is running smoothly! Your trust in us as your plumbing partner means the world. It's always a pleasure to serve our wonderful Sonoma community, and we're here for you whenever you need us! -Grace

Shanna Smyth
Shanna Smyth via Google

Mr. Router services were out standing from our first phone call to Liz and then Gerry who came out to the house. If we ever need this type of service again we will call Mr. Router!!!!!

Response from Owner

Hi Shanna, Thank you so much for your kind words and 5-star review! We’re happy to hear about your positive experience, from your initial call with Liz to Gerry's visit to your home. Clearing your lines and ensuring everything is flowing smoothly is what we’re here for, and it’s always a pleasure to serve our Santa Rosa neighbors. We truly appreciate your trust in us and look forward to helping you with any plumbing needs in the future! Thank you for choosing Mr. Rooter of Sonoma! -Grace

Total number of 5 star reviews :2048

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