Santa Rosa Plumbing Reviews

Gerry Suarez was courteous, knowledgeable, professional and efficient. He unclogged our kitchen sink in a jiffy.

David magnuson and his partner did a mighty fine job clearing my drain. He’s very good at explaining what needed to be done. ✅

On time, on quoted costs, thorough, friendly and efficient, thanks to your crew!

Gerry Suarez came to my house on Saturday of the T’giving weekend to diagnose my problem and give me an estimate on the cost. On Monday, a plumber from Mr. Rooter came with a hose to bring water into my house until the pipes could be replaced. The work was done in a timely manner. It was also done neatly and with consideration for the plants in the yard.

Very professional and great at explaining what we needed to do to remedy the problem.They did a great job.

Aji was great. He was on time and very helpful.

Mr. Router services were out standing from our first phone call to Liz and then Gerry who came out to the house. If we ever need this type of service again we will call Mr. Router!!!!!

The technician, Miguel Rodriguez, was very polite, knowledgeable, professional, organized, and detail oriented. The technician also discussed all options possible from adding parts to existing water heater and buying a new water heater since mine was a 2008. Miguel encouraged me to read over all variables with cost so to make an informed decision without pressuring me in any direction. The technician was on time, mindful of neighbors, and cleaned the work area before departure. Miguel also showed me the work done while explaining each aspect/part implemented for the job, and did not leave the job until he confirmed that I had hot water expelled from each faucet including shower. The company was very helpful as well by getting someone out to me the same day, and back to do the job two days later working around my schedule. The pricing is within range of other contractors, and I am extremely satisfied with the entire experience start to finish as well as the finished project including it being esthetically pleasing. Much gratitude to all.

David M. is always amazing. He helped me two years ago when I had a back-up in my laundry room. This year he helped me when I had a leak (which turned out to be from irrigation system). We talked about replacing the main water line (which was in desperate need of being replaced) and getting two new toilets. Not only is the work done amazing, David is so personable and friendly. I really feel connected with him and safe. I couldn't ask for a better experience.

My sump pump stopped working and my crawl space was full of water. It was maybe 3 ft.deep. The technician came in just a few hours. He was polite, friendly, and very efficient as he pumped some of the water out and then got the sump pump working again. The pump then ran from 5 pm until 9 am the next day. I’ll use Mr. rooter again!

What a phenomenal experience!! David was our rep and he was AMAZING with my older parents (who had a million questions). He did research to find us the best filter at a fair price… installed it flawlessly and even helped my parents understand yep to use/replace the filters. He was so patient and Mr. Rooter is lucky to have David on the team. Will definitely be calling him back for all our plumbing needs!!! So excited to have a new faucet, new water filter, and my parents house in better shape. Thanks David!

Kavan was very professional, polite and pleasant. He thoroughly explained the needed repairs. He left the area clean and tidy. I am quite happy with the service, and will recommend Mr. Rooter to my friends and family.

The scariest part of my Halloween this year was to have a backed-up toilet that was close to overflowing. Having just had hip surgery, I did not have the physical ability to try to plunge it myself, so I called Mr. Rooter of Santa Rosa even though I was dreading the cost of an after-hours service call. The dispatcher was courteous and efficient. He promised someone would be there within the hour and lived up to that promise. This is long overdue but wanted to give a shout out to the amazing and kind plumbing professional who arrived to help me, Adem Taka. Adem was able to clear the clog by plunging – avoiding any need to pull the toilet up. He cleaned up the mess I had made trying to deal with the clog myself and brought everything out to my trash barrel. And not only did he not charge me, but he also wouldn’t even take any gratuity. Just said he was happy to help me. Thank you Adem, and thank you Mr. Rooter!

Mr Rooter assigned David Magnuson to deal with my issues. Water was in all the heating ducts throughout my home and the crawl space under the house was filled with water. David helped us rent a pump and 100’ of hose. He picked up the pump and hoses from the rental company and set up the pump and hoses. He explained what to look for so the pump would not burn out. I was astonished by the water intrusion and very upset. David explained next steps. I am so grateful to David. He is kind, patient and knowledgeable. I cannot have higher praise for Mr Rooter. From our initial conversation with Elsie, who was professional and informative to the best service I have ever experienced from David.

Vinson showed up on time and was really friendly and knowledgeable. He gave me some good options and made quick work of my problem. I will recommend Mr. Rooter to anyone I know because of the great work and attitude of Vinson. Thanks!

Five stars to Kevan. Efficient and flawless work. I would call this company again.

Excellent prompt courteous competent work…highly recommended!