Our Customers Review

Jesus was friendly and informed us of what they were doing every step of the way

Oscar was professional, neat and very helpful in explaining the grease clog we had in our kitchen drain. He carefully rooted it multiple times to make sure it was clear and advised us in how to use enzymes to prevent the clog from reforming. Great service.

Technician was friendly and knowledgeable!! Very helpful, thanks again😀

Great and friendly same day services provided by Mr.Jesus Pozos-Dominguez, he got my kitchen sink back to operational in less than an hour. I would call again if another issue occurred.

Fast service, extremely professional and knowledgeable, explained the problem and solution in detail.

Awesome service, reasonably priced and tech fully explained service and quote. Would highly recommend!!

Oscar was very professional and courteous. He fixed the problem very quickly. I am impressed with Mr. Rooter!!

Finally a plumber we can trust. Fast, professional work at a fair price. Quite a contrast with the increasing number of plumbing outfits who opportunistically exploit clients and learn on the job at the client's expense. Field manager Albert is a wizard -- got a very complex job done ahead of schedule and below estimate.

Alan was professional, courteous and got the job done quickly.

Oscar from Mr. Rooter was excellent! He came within the hour, he spent a long time helping me find the source of my problems and helping me search for the clean out. He was smart, looked for various solutions, and fixed the problem very promptly. I would highly recommend Oscar to anyone with any sewer drain line blockage issues.

Hugo and Chris were on time, they were friendly and polite and made sure we knew what they were doing and why.

Super happy with my experience with Mr. Rooter of Santa Cruz. When I called, it was great to speak with a real person right away, and they sent Jesus over to help with a tough sewer line clog. Jesus did an awesome job explaining each step of the process and breaking down the costs of different options, which I really appreciated. He was able to start right away and then came back the next morning to finish everything up. Great service all around!

I highly recommend Mr. Rooter! We had an emergency water leak and they were able to send someone right away- Hugo and Chris came up, identified where the leak was and fixed it in a matter of a few hours. Super nice, very professional. Will definitely use Mr. Rooter for our plumbing needs from now on.

I have already recommended your services to a lady at my gym. They spent a LOT of time determining the problem and fixing it for me. Scott is so nice and he walked me through what they were doing. I give them 2 thumbs up, if I had more thumbs they would have been up, too. I'll never use another plumbing service! Thanks!!!

We called on a Saturday and got service within a couple of hours. Sage P. was great during the job and made sure all was working correctly prior to leaving! We were grateful for his outstanding service. I would use this company for future plumbing work.

The booking process was easy. The tech came on time, was friendly, courteous, and efficient. They had a very difficult time with our job, and had to actually call for another tech to assist. But they stayed cheerful and positive during the process. They clearly explain options without being pushy, and got us back in service.