Meet the professional team of Mr. Rooter Plumbing of San Marcos

• Joshua has 4 children, and resides in Canyon Lake, TX.
• Joined the Mr. Rooter team in 2019 and has 26 years of experience as a plumber.
• Earned a "Master Plumber" designation Certification.

As a Neighborly plumbing and drain cleaning professional, Joshua is focused on repairing, maintaining, and enhancing your plumbing systems and drain lines with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Joshua shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your plumbing and drain service is in good hands.

• Amy is married, has 2 children, and resides in Canyon Lake, TX.
• Joined the Mr. Rooter team in 2019.
• Earned her bachelor's degree from Texas State University in San Marcos, Tx.

As a Neighborly plumbing and drain cleaning professional, Amy is focused on repairing, maintaining, and enhancing your plumbing systems and drain lines with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Amy shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your plumbing and drain service is in good hands.

• Amy speaks English and Spanish.

• Karen has 3 children, and resides in New Braunfels, TX.
• Joined the Mr. Rooter team in 2021 and has 4 years of experience as a plumber.

As a Neighborly plumbing and drain cleaning professional, Karen is focused on repairing, maintaining, and enhancing your plumbing systems and drain lines with service you can count on. She will perform her job with excellence and provide you quick and reliable customer service. Karen shares our R.I.C.H. code of values-Respect, Integrity, Customer Focus, and Having Fun in the Process-so you can be confident your plumbing and drain service is in good hands.

Josh and Amy Creasy are born and raised Texas co-owners of the Mr. Rooter Plumbing of New Braunfels, a true mom and pop, veteran-owned operation with full-service plumbing for both commercial and residential properties. Their company is grounded in trust and family. In fact, both brothers of Josh’s are involved in the company and Josh and Amy are the proud parents of three beautiful daughters and one handsome son. Josh holds a master’s plumbing license and has been in the industry for over 20 years and served as an Army mechanic in Iraq from 2007 - 2011. He is also certified in scuba diving! In 2016 he started his own plumbing company MKR Plumbing, LLC (formed from the first initial of each of his daughters names) and very quickly gained the interest and attention of Mr. Rooter franchise operations. When they approached him to franchise, he recognized the importance of the opportunity and what he could do for the community and his family with the provided resources and very soon after, started the local shop. Josh loves every aspect of the company and trade, especially the problem solving aspect and helping others while taking pride in a nuturing family environment that he and Amy have worked so diligently to build in such a short time frame. Amy joined Josh in the business managing the office and all aspects of operations and marketing in January 2019 after a satisfying career in the healthcare industry. Amy and Josh have the best interest of their employees and customers in mind by building long-term relationships and guaranteeing satisfaction in their work each and every day.

Andrew is our experienced journeyman plumber of 20 years and brother to Josh and Jared. He enjoys educating and having the opportunity to meet new people everyday in this industry. He believes everyone is unique in their own way and loves the creative side of life through his love for music, DIY projects and skateboarding!

Karen came to Mr. Rooter Plumbling of New Braunfels from a larger commerical company as an experienced Dispatcher and Customer Service Representive. And as the voice and first line of contact on the end of the phone Karen takes pride in her customers having the best experience, from the initial contact, to dispatching, working with each individual tech and the followup process after the service is completed. She even takes the time to write handwritten notes every month to each and every customer and loves that the owners Amy and Josh take the time to explain and educate each and every employee and customer. As a former caregiver to her parents, a single mom to 2 sons and 1 daughter; she is now a grandma to four active grandbabies and loves that she works for owners that value trust and family. When she’s not at the office you may catch her helping out one of her children or at the river or pool spending quality time in the water with her grandbabies soaking up the good life.

Jared is an apprentice who has been in the plumbing industry for the past 4 years and is the twin brother to co-owner Josh! His love for the industry came from wanting to build a business with his family. In his down time, he enjoys video games, scuba, delicious food and drinks and interacting with customers.

Chance has been an apprentice in the industry for the past two years. He got interested in plumbing because he experienced his family and friends prospering within the industry and it gives him the opportunity to go new places everyday and help out customers with his can do attitude. In his free time, you will find him out fishing enjoying the great outdoors.

Mark is a tradesman plumber of 5 years and holds a Osha 10 and Construction & Safety certification as well as 4 ½ years of electrical and HVAC experience before getting into plumbing. Mark has a passion for helping people and his customers through hard times and has first hand knowledge and a love to pass on things he has learned in his career through mentoring others. Every job to Mark is different and he enjoys the opportunity to grow within the service industry. Plumbing has drastically improved Mark’s life and he takes pride in being a proud Texas plumber. In his free time he enjoys being outside with his friends and family, kayaking, hiking, swimming and good music.

Cody P.

Chris B.