4.8/5

1368 Ratings

|

What People Are Saying About Mr. Rooter Plumbing of San Bernardino

Jennifer Wintrode
Jennifer Wintrode via Google

Mary Dorsey
Mary Dorsey via Google

Hector arrived quickly. Hector was very polite,professional and thorough. He fixed our issues in a timely manner. I am very happy with the service received.

Response from Owner

Hello Mary, we are so happy to hear that our service professional Hector arrived on time and was able to resolve your plumbing issue. Thank you for the feedback and review !

Da'kinebud 187
Da'kinebud 187 via Google

The Greatest Plumbing Sewer Line Repair Company in the Inland Empire Southern California ! Amazing work, incredibly fast and very professional ! From begging to end, they did everything perfectly. The last picture is how the lawn looked when they finished. Can't even tell they were here and dug 6 feet deep.

Response from Owner

Hello !! Thank you so much for the Feedback ,we are so happy to hear that you had a great experience with our service professionals. We are glad we were able to assist you with you sewer line repair. Thank you for Review.

james
james via Google

Luke our technician was beyond helpful. He was courteous ,professional and let us know what needs to be done for the care of our water heater. He was very knowledgable and very helpful to us and getting our water heater functioning tonight . There is a great feeling that a company like this has such nice people working for them . Also , it was even better that there wasn’t a charge for them to correct the issue , whereas allot of other companies would have charged us for the minor technical support that was offered tonight . We will use this company again for any future needs when they arise.

Response from Owner

Hello James , Thank you so much for the feedback . We are so Happy to hear that Luke our service professional did a great job assisting you with our water heater . We are happy to help ! Thank you for choosing Mr. Rooter Plumbing , we really appreciate the Review !

Sheri Young
Sheri Young via Google

Hector was great. Very courteous on time .

Response from Owner

Thank you so much Sheri , we are so Glad to hear you had a great experience with our service professional , we are here to help.

Robert Dewester
Robert Dewester via Google

Very professional and friendly. On time and accommodating. So glad I found them. Ditching my old plumbing service.

Response from Owner

Hello Robert, thank you so much for taking the time to give your feedback. We are so happy to hear that our service professional did a great job assisting you.

Dale Runyon
Dale Runyon via Google

We called in the morning and were able to get afternoon service. David Ruiz was the technician who was able to clear the drain. He explained the options available to us, was polite and friendly making the experience as pleasant as possible. Thank you for your prompt response.

Response from Owner

Hello Dale , thank you so much for the review , we ate so happy to hear David our service professional did great job assisting you. Please let us know if you need anything else !

Valencia Sillemon
Valencia Sillemon via Google

This was our first time using their service, after our house flooded with sewage. It was the scariest, most disgusting experience ever, but Raymond was amazing! He was extremely professional and knowledgeable. He took the time to answer all of my questions in great detail, and that really allowed us to have a better understanding of what was going on. Raymond was able to rectify the issue, thank goodness. We were extremely happy with his service!

Response from Owner

Hello Valencia , we are so sorry that you went through this situation. We are happy to hear that Raymond, our service professional , was able to repair the issue and answer all your question. Thank you for choosing Mr. Rooter Plumbing , we are always here to help.

Zen
Zen via Google

Response from Owner

thank you Zen for the Review

ZombieMoon21
ZombieMoon21 via Google

Mr. Rooter was the only plumber in the area able to schedule same day for my clogged kitchen sink drain. Big thanks to Dylan and Noel for being timely and professional. They snaked and hydro scrubbed my lines and my sink drain is cleared and working great, all for a reasonable price. Appreciate the hard work.

Response from Owner

Hello and Thank you so for the feedback , we are so glad to hear that you had a great experience with our service professional Dylan and Noel. We are happy to hear Dylan and Noel took care kitchen sink drain , that can be so frustrating . We all love our clean dishes. Thank you for the review its our pleasure to assist you.

George Vartanian
George Vartanian via Google

Everything was explained to me, the cost, what he was going to do. I was given options on the work. I was very satisfied with the job done, very

Response from Owner

Hello Fred , thank you so much for the feedback , we are glad to hear the service professional explained all the charges and that your are satisfied with our work!

Kim Allain
Kim Allain via Google

Mr. Rooter is the go-to plumbing service. Courteous, professional staff that treated my job (a rather large repair) as efficiently and professionally as possible. This is how a business should be and I am very pleased.

Response from Owner

Hi Kim ! thank you so much for the feedback, we are so happy to hear that our service professional and customer service took good care of you. We are here to help Kim , thank you for the review we really appreciate it.

Mike Santana
Mike Santana via Google

Response from Owner

Thank you Mike for the 5 star review !

Ruby Tan
Ruby Tan via Google

Response from Owner

Thank you for your feedback Ruby!

Timothy York
Timothy York via Google

We had a pretty bad roots problem and needed quite a bit of work done, but Mr. Rooter came in clutch and saved the day. I called them one day, and they sent somebody out right away to diagnosis the problem and go from there. Within an hour or so from talking to Tiffany who was an absolute joy to talk to, Raymond was at my door and went to work immediately. He tried snaking the line, and determined that we had a pretty substantial root problem, and informed me that snaking the line just wasn't going to cut it. He recommended the hydroblast service to cut through the roots, and informed me that the original service charge would carry over to the hydroblast service. Unfortunately at this point Joey and Richard joined in the fun, and determined that we needed to have some pipes replaced. Richard explained in depth what they could do and what my options were, helped with financing, and we had a couple of guys out the next morning to get it done. They told me that they would be round at noonish, but I was pleasantly surprised when Ulises and Edward knocked on the door just before 8 a.m. These dudes started a minute or two after they arrived, and were nonstop all diggity dog day long. They went through the tile and through the foundation in what seemed like a few minutes. Before we knew it they were carrying out dirt in buckets, one after the other and they were already at the problem and holy cow we had a lot of roots. They replaced all the problematic pipes and installed a cleanout for easier access in the future. All told, ya boys were here for about 12 hours, but they were awesome. It was one and done all in one day. Relatively painless. Nothing but professional, friendly, and clean. They did what they came to do, and it only took the one day. I am extremely impressed and satisfied with everybody. Seriously everyone deserves a raise, including Tiffany. These guys were my first call, and I'm glad I didn't bother with anybody else. Highly recommend. 10 outta 10 stars.

Response from Owner

Hi Timothy, all I can say is WOW! Amazing feedback, amazing review. We are so glad to hear your experience with Mr Rooter was so wonderful starting with dispatcher Tiffany, to the service professionals Raymond, Richard, Joey, Edward, and Ulises. We are happy we were able to help take care of the roots in the line and that you trusted our recommendations to remedy the issue. Please let us know if there is anything we can assist you with, we are happy to help.

Deandre Corthers
Deandre Corthers via Google

I was searching for a plumbing company to help my parents out with a leaking water main. First add to come up was Mr. Rooter. Gave them a call, and they came out right away. Nathaniel was very perfessional and explained setp by step to my parents what he was going to do. The work he did was on point. Not sloppy or messy at all. He even replaced the red wood chips in their plant bed. His supervisor that showed up and was also very professional. ( forgot his name) Great company and highly recommend them and appreciate the hard work Nathaniel and his team did at my parent' house. (Didn't get the after pic of the whole yard but got the pic up by the house)

Response from Owner

Hello Deandra , we are so grateful for your feedback. Thank you for choosing Mr. Rooter Plumbing , We are thrilled to hear what a great job, our service professional Nathan, did assisting you ! thank you for recommending us

Alicia Duran
Alicia Duran via Google

Our water heater gave up the ghost. Mr. Rooter came out the same day we called on a weekend. Ricardo was friendly and professional. Our installation was completed the same day and within the quoted time frame. We are thoroughly satisfied.

Response from Owner

Hello Alicia , thank you so much for the feedback, we are so happy hear that our service professional Ricardo did a great job assisting you with your water heater , We are so glad to hear the job was done in a timely manner . Thank you again for the review , have a great day and let us know if there is anything else we can do to help.

Elsie Cruz
Elsie Cruz via Google

Very good service, manager Adam was very attentive and helpful during our plumbing issue. The rest of the crew that came in to assist was also very respectful and answered all concerns we had.

Response from Owner

Hello Elsie, thank you so much for the feedback , we are glad that our service professional Adam was helpful and addressed your plumbing issue. thank you gain for the review have a great day and let us know if you need anything else

Bohao Zhang
Bohao Zhang via Google

Good service

Response from Owner

Thank you so much !!

amy e
amy e via Google

Great work, quick response considering it was on a Sunday, did a good job

Response from Owner

Hello Amy , thank you for the review, we appreciate the feedback.

Total Number of Reviews:1368

help icon
Got a plumbing problem? Call Mr. Rooter!