Salem, Oregon Plumbing Reviews

We have had to call Mr. Rooter a couple of times over the years to help with a sump pump and most recently a clogged bathroom sink drain. Each time the service was prompt and highly professional. I would strongly recommend calling Mr. Rooter to friends and family for any plumbing needs.

Needed a toilet cleared and the got a service man to us on a Friday night before 7:30 PM. Finished the job and cleaned up. Thanks for the $25 off coupon too.

Quick and good repair

Levi went above and beyond to help us. Since moving into our home three years ago, we’ve had nothing but problems. Numerous plumbers have come to assess and clear lines. Levi was the only one who stayed until the job was done. We had a basement drain overflowing and assumed the drain into the sewer was broken. Levi worked on our system for hours, finally getting his scrubber down our main line about 75 feet and making a 90 degree turn and up another 50 ft, clearing what we thought was an impossible task. If he hadn’t done that, we were days away from breaking into the foundation to do a pipe repair. We cannot thank him enough for his willingness to get the job done. 11/10 would recommend him to anyone.

Called for commercial plumbing services for our business on a Saturday in the hopes to schedule someone to come out the following week, but they had a technician there within an hour! Flanery was kind, honest, and knowledgable, and fixed our clogged sinks in about an hour. Even checked the rest of the building to make sure there were no other issues. Will be recommending this company to others and will utilize them in the future for any of our plumbing needs!

John and Tyler or Taylor, we're very professional and great to work with. They had several challenges to get through replacing my outside water faucets. They got the job done and I'm very happy. I chose Mr. Rooter because they are 24/7. They had a tech out right away the first time I needed someone to replace a 40 yo main waterline that was leaking. They were great and friendly and answered all my questions with a smile. Thank you Mr. Rooter!!

Great and prompt service. Most affordable quote out there. Ryan Pickle did a great job!

I am so happy to have the opportunity to give the Mr. Rooter team of Salem some well-deserved public recognition for their consistently excellent care of me and my home plumbing needs. From the first contact with the cheerful, reassuring voice on the phone, to the timely arrival of their technicians on site, to the completion of the job, large or small, I have found that the kindness, knowledge, expertise, and professionalism infusing their service is bar-none. They take the time to fully assess and explain the situation at hand, offering solutions tailored to specific needs. The actual plumbing work is carried out efficiently, thoroughly, with attention to detail, tidily, and with minimal disruption to household routine. Such friendly, conscientious individuals can’t go unrecognized, and have earned my trust! Special kudos to Belinda, Triva, Colby, Josh, Flannery, Buddy, Jeremy, and Joe. Thanks to all! Sue

First of all, I needed to have my new kitchen faucet installed. I called on a Saturday morning, just hoping to make an appointment for next week. Michelle offered to have someone to me within the hour! Ryan arrived well within the hour and completed my installation in 45 minutes. The bill was reasonable and without an up charge for working on the weekend. This company and their employees are outstanding!

My project was a new sump pump in my crawl space. Mr. Rooter came and did everything in a very timely and efficient manner. Colby was the name of my plumber/technician, and he was very experienced and knowledgeable about sump pumps/crawl spaces in general. He was also very personable and helpful throughout the process, and the cost was way less than a few other companies that I had contacted re the same project. I feel fortunate that this project went off so well and that my plumber/technician was so great. My experience was very positive, and I will definitely hire Mr. Rooter ~ and request Colby by name ~ again.

He was awesome explaining all that he would be doing was friendly and respectful was very happy 😊 kudos to him thank you from a greatfull customer

On time, friendly and got it in a timely manner.

Excellent service. Friendly professional knowledgeable

Excellent customer service

I called another plumber in mid-July who, after inspection, told me there was no leak. We left town. When I returned I still suspected we had a leak so I called Mr. Rooter. They found the leak right away and fixed it in short order. From office staff to the actual plumber, they were extremely professional. This company operates on a fixed cost basis. In other words, they give you a firm estimate and then you decide whether or not to proceed with the work. Personally, I really like this approach. If you have plumbing issues in Mr. Rooter's service territory, I would highly recommend that you give them a call!!!

Quick courteous service at a resonable orice.