Susan Rutzler
Susan Rutzler via Google

I was very pleased with the courteous approacg and professionalism I experienced. Curtis explained everything and there was nothing I didn't understand. He found the problem, gave me a price and let me think about it. When I agreed he went right to work. He was precise and neat. The problems were resolved in a short time. I am very happy with his work.

Response from Owner

Susan, it's wonderful to know that you were happy with the service Curtis provided along with his clear explanations and quick, clean work. Thank you for appreciating him and for choosing our plumbing services! Mr. Rooter Plumbing of Saint Augustine

Bill Jenness
Bill Jenness via Google

Trey was very fair when assessing our situation and recommended less costly alternatives. He evaluated the problem and unfortunately it did require a costly repair. He worked with us on the timing as we had renters coming in the next day. He communicated with us along the way and sent photos since we were out of town. I feel very confident with his work and appreciate his open demeanor. I have recommended Mr. Rooter to my management company who also agrees they are exceptional to work with.

Response from Owner

Thank you for sharing your feedback, Susan. It's terrific to hear that Trey's expertise stood out in assessing the situation and we're glad he suggested helpful alternatives. We understand that sometimes, despite our best efforts, more expensive repairs are necessary, and we're pleased Trey could accommodate your schedule, especially with renters coming in. We're grateful to earn your recommendation! Mr. Rooter Plumbing of Saint Augustine

Machelle Volner
Machelle Volner via Google

Very easy to work with, takes the time to explain details of the problem. Everyone her from is polite and professional.

Response from Owner

Thanks for the kind words, Machelle! We’re glad to hear our team made the process easy and took the time to explain the details of the issue. Polite and professional service is what we aim for, and we appreciate you choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of Saint Augustine

John or Teresa Griffin
John or Teresa Griffin via Google

Quick response great service and reasonable prices.

Response from Owner

Thanks so much, Teresa! We're proud to be the plumbing team you can count on. Mr. Rooter Plumbing of Saint Augustine

edseldog
edseldog via Google

Jeremy is the best technician. Great and Friendly Service!

Response from Owner

Jeremy will be pleased to receive you consider him the best! Thank you so much for your compliments about his plumbing service. Mr. Rooter Plumbing of Saint Augustine

Jenny Whilde
Jenny Whilde via Google

We had an emergency plumbing situation and Curtis Stull came out within the hour. He was absolutely excellent. He got a tricky septic tank problem figured out and ensured that everything was in perfect working order. He was very courteous, friendly and considerate while working throughout the house. The lady I spoke to on the phone was also very friendly and helpful. Highly recommend this company!

Response from Owner

Thank you for the thoughtful recommendation, Jenny! We're delighted that Curtis could quickly get to your location to assist with your emergency. It's wonderful that he resolved the issue with your septic tank and was friendly and considerate throughout the service. Our team is proud to offer excellent customer service and effective plumbing solutions! Don't hesitate to reach out again should you need us! Mr. Rooter Plumbing of Saint Augustine

Robert Swann
Robert Swann via Google

Response from Owner

Robert, it's wonderful to hear you had a five-star experience with our plumbing service. Thank you for your business! We look forward to helping you again. Mr. Rooter Plumbing of Saint Augustine

Rola Incorporation
Rola Incorporation via Google

Response from Owner

We appreciate your positive rating of our plumbing service. Thank you so much for choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of Saint Augustine

Mackie Knutson
Mackie Knutson via Google

Curtis Stull met all expectations. Worked hard. Would 100% call again.

Response from Owner

Thanks so much, Nathan. We're happy that Curtis did an excellent job with your plumbing project! We would welcome the chance to help when you need us again. Mr. Rooter Plumbing of Saint Augustine

Sean Ratekin
Sean Ratekin via Google

Had a great experience with their CIPP method for drain line rehab. Darin, Chad, Brandon, and Jim were a pleasure to work with. Would absolutely recommend if anyone is on the fence about doing CIPP vs traditional slab cut drain install.

Response from Owner

Thank you, Sean! Darin, Chad, Brandon, and Jim will love to hear that their expertise earned your recommendation. We're grateful you trusted us with your plumbing project! Mr. Rooter Plumbing of Saint Augustine

Amy Stephens
Amy Stephens via Google

Curtis was the nicest and professional plumber i have ever met! Great service and very knowledgeable! I have always had the nicest experience with Mr. Rooter.

Response from Owner

We're so happy to see your kind review, Amy! Thank you for letting us know that Curtis earned your praise. We're grateful to be your go-to plumbing team! Mr. Rooter Plumbing of Saint Augustine

Shelia Mccann
Shelia Mccann via Google

I had problems with both toilets and was very Panicky!! Jeremy Byerly came to the rescue within an hour of my call ... He was friendly, warm, professional and very efficient.... He was in and out in no time and if ever l need a plumber in the future, l will ask for him... He is an asset to your company... Thank you Jeremy!

Response from Owner

We're grateful you called us to help with your repairs, Sheila! Thanks for letting us know that Jeremy's quick response and excellent service made a difference in your day. We're always here to help if you need our plumbing expertise again! Mr. Rooter Plumbing of Saint Augustine

June F
June F via Google

Prompt professional technical service. Located leak with special equipment. Excellent customer service.

Response from Owner

Thank you, June, for sharing your experience with our team. We're glad we could take care of the leak and ensure your system is running smoothly again! Mr. Rooter Plumbing of Saint Augustine

Alan Shaerman
Alan Shaerman via Google

Chris was knowledgeable , competent and professional , job well done

Response from Owner

It's fantastic to hear that Chris's expertise and proficiency were evident in his work, Alan. We're really glad you found our service satisfactory and we look forward to assisting you with any future plumbing needs. Thank you! Mr. Rooter Plumbing of Saint Augustine

Ted Schirmer
Ted Schirmer via Google

Response from Owner

Ted, thank you for your perfect review and we look forward to serving you again! Mr. Rooter Plumbing of Saint Augustine

Jeff Vucinich
Jeff Vucinich via Google

Response from Owner

Jeff, your 5-star rating and trust in our plumbing services are appreciated! Mr. Rooter Plumbing of Saint Augustine

Pete Peterson
Pete Peterson via Google

Response from Owner

Thank you for your 5-star rating, Pete! We appreciate your business and look forward to serving you again. Mr. Rooter Plumbing of Saint Augustine

Mary Cheatham
Mary Cheatham via Google

Mr. ROOTER CAME THROUGH AGAIN. we expected to have the water softener replaced. But your technician was able to reprogram the damaged one. We are happy and spend that savings on something else. Thanks Mr. Rooter.

Response from Owner

It's fantastic to know that instead of having to replace your water softener, our skilled technician was able to restore the malfunctioning one, Mary. We aim to continue meeting your needs and exceeding your expectations. Thanks for your trust! Mr. Rooter Plumbing of Saint Augustine

Ken Revennaugh
Ken Revennaugh via Google

Fast service Able to solve the problem quickly and was professional

Response from Owner

Kenneth, we don’t want to deliver just quality service—we want to deliver exceptional service, and glad this was your experience. We value your business and eagerly look forward to your next call! Mr. Rooter Plumbing of Saint Augustine

Tom Dineen
Tom Dineen via Google

I had good first-time experience and plan to use them agsin

Response from Owner

Tom, it's nice to hear that we could meet your expectations during your first use of our plumbing services. We appreciate your business and eagerly look forward to serving you again! Mr. Rooter Plumbing of Saint Augustine

Total Number of Reviews:1468

help icon
Got a plumbing problem? Call Mr. Rooter!