4.8/5

5117 Ratings

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Jon Oistad
Jon Oistad via Google

My consultation and the fix from Ric was one of the easiest and the best. I really liked the can do attitude and just the warmth offered after not having water for an evening.

Ashley Davis
Ashley Davis via Google

Our water heater was leaking and the technician, Nicholas, was amazing. He was very knowledgeable, friendly and was great at communicating. He explained in terms we could understand exactly what was wrong, what caused it, and all our options (including exact pricing for each option); he also explained the pros and cons of each option. He also did everything he could to help us save on costs. I will definitely be using Mr. Rooter Plumbing from now on.

Response from Owner

Thank you for sharing your experience, Ashley! We're pleased to hear that Nicholas provided helpful insights and clear communication throughout the process. Your trust and support mean a lot, and we look forward to assisting you in the future.

Brooke Herbert
Brooke Herbert via Google

Excellent experience. Fixed our issue and were kind and professional! Thank you!!!

Response from Owner

Hi Brooke, thank you for your feedback! We’re glad to hear you had an excellent experience and appreciate your kind words. Your support means a lot to us.

eugenelew1
eugenelew1 via Google

Used this outfit for many jobs over the years. This time was as good. My 2 tankless water heaters were not producing hot water consistently so they came out and helped troubleshoot that it was the check valve on the recirculation line. Got another guy to come replace it and it was $550. I thought that to be kind of high for that but ultimately being in real estate I have some understanding of pricing and repairs. Wished the price was a bit better but its what it is. At least I'll know I won't pay to get that part replaced for the next 12 months. Will call again if need to.

Response from Owner

Hi Eugene, thank you for your continued trust in our services over the years. We appreciate your feedback and are glad we could assist in identifying the issue with your system. We value your insight as someone in the real estate industry, and we’re pleased to provide service you can rely on.

Peter Stitch
Peter Stitch via Google

Response from Owner

Thank you for the 5-star review, Peter! We truly appreciate your support!

Maryanne Plano
Maryanne Plano via Google

Took care of my clogged drain effectively, inspected my hot water heater and other drains and provided advice to avoid future issues. Were professional, courteous and helpful.

Response from Owner

Thank you for your feedback! We're pleased to hear that our team efficiently resolved your clogged drain and we truly appreciate you taking the time to share your experience!

Narcy Dishon
Narcy Dishon via Google

Friendly, experienced, great to pork with. Did a very thorough job. Thank you!!

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that you found our team friendly and experienced. We appreciate your support and look forward to assisting you again in the future!

Dawn O'Brien
Dawn O'Brien via Google

Had an emergency plumbing project on a Sunday. Called early morning and Richard was able to come out by 10am. Explained what was wrong and how he was going to fix the problem. Very professional and friendly. Would definitely use the service again.

Response from Owner

Thank you for sharing your experience! We're glad Richard was able to assist you promptly and provide a clear explanation of the issue and solution. Your kind words about his professionalism and friendliness mean a lot to us. We truly appreciate your trust and look forward to serving you again in the future!

Ian McLaughlin
Ian McLaughlin via Google

Fantastic service, and a good price. All the Rooter staff that came out (Tucker, Samuel, Gioni, and Phil, even the boring crew) were great and thoroughly helpful for our job. Would definitely use them again, should more plumbing problems ever arise. Thank you!!

Response from Owner

Thank you so much for your kind words, Ian! We're thrilled to hear that the entire crew provided fantastic service and made a great impression. We truly appreciate your support and look forward to helping you again if any plumbing needs come up. Thank you for choosing us!

Nell Johnson
Nell Johnson via Google

Two professional plumbers completely took care of my blocked sewer line today. Friendly and knowledgeable. Easy to work with.

Response from Owner

Thank you for taking the time to share your experience, Nell! We're glad we left a great impression and look forward to helping you with any future plumbing needs.

Carol
Carol via Google

Chris and Justin are amazing! Kind, courteous and quick!! I had a clogged sewer line due to root intrusion. They came out and jetted my lines. I was able to watch the whole process on their camera which was pretty cool. I know who to call if I ever have any issues again. Thank you!

Response from Owner

Thank you so much for the wonderful review, Carol! Root intrusions can be tough, but we're glad our hydro jetting and camera inspection gave you peace of mind and a cool behind-the-scenes look! We're happy to have earned your trust!

Renee Kostrba
Renee Kostrba via Google

Response from Owner

Thank you for the 5-star review, Renee! We truly appreciate your support and are glad we could provide a great experience.

Matt Totaro
Matt Totaro via Google

Response from Owner

Thank you for the 5-star rating! We truly appreciate your support and look forward to assisting you again!

Gordon Property Management
Gordon Property Management via Google

Great job after hours in an emergency.

Response from Owner

Thank you! We’re glad we could help during your emergency. We’re always here when you need us!

Kim Poppe
Kim Poppe via Google

We needed help and they showed up a day early. It was much appreciated Thank you

Response from Owner

Thank you for sharing your experience! We’re so glad we could assist you sooner than expected and we’re always here when you need us!

Karen Cochran
Karen Cochran via Google

On a Sunday, emergency repair. They kept us updated on when they would be available. The technician was friendly, professional and diagnosed the problem quickly and repaired the leak very quickly. I would use them again for any plumbing need.

Response from Owner

We're thrilled to hear that our team was able to provide timely and professional service when you needed it the most. We're always here to help with any future needs!

Amalie Whorton
Amalie Whorton via Google

Excellent! Called during an emergency situation on Christmas Eve. Jeremy was able to quickly assess the problem, turning off the water supply, replacing a CPVC pipe that burst, with PEX piping, putting us in contact with a water damage company the same day who came out to dry out the affected areas. 3 days later, our water heater unexpectedly failed. We were offered fair pricing, getting that replaced at a moment's notice right on the spot when Jeremy came on request to check on the prior job done. Quality work. Knowledgeable professionals. Will use again. Highly recommend!

Response from Owner

Thank you for sharing your experience! We’re so glad Jeremy was able to provide quick, knowledgeable assistance during a stressful time. From fixing the burst pipe to replacing the water heater, it’s great to hear everything was handled efficiently and with quality workmanship. We’re honored to be your new plumbing team and are just a call away whenever you need us!

Katy Reis
Katy Reis via Google

Alex Vargas came to help with our septic main line clog in the evening during Christmas week. He was friendly and diligent in making sure the problem was solved.

Response from Owner

We appreciate you taking the time to share your experience! It’s great to hear that Alex provided attentive and reliable service during a busy time of year. We’re always here to help whenever you need us!

Martin Laguerre
Martin Laguerre via Google

Mr. Blair Leonard did a fantastic job on christmas eve. He deserves a raise as well as a promotion!

Response from Owner

We’re thrilled to hear that Blair provided exceptional service. We’ll be sure to share your kind words with him—it’s always great to see our team’s hard work recognized. If you ever need assistance again, don’t hesitate to reach out!

Ria Anne Gamboa Canceran
Ria Anne Gamboa Canceran via Google

Thank you Jason Messier and Jim McDonald for taking care of our plumbing issue! They were both very professional, friendly, and informative! I commend them for doing a great job!

Response from Owner

Thank you, Ria Anne, for recognizing the efforts of our service professionals Jason and Jim! We're glad they did a great job repairing your plumbing concern, and we look forward to letting them know their efforts to help you are appreciated. Mr. Rooter Plumbing of Portland

Total number of 5 star reviews :4627

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