4.7/5

1578 Ratings

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Steve Wardlow
Steve Wardlow via Google

Plumbers always showed up on time. Worked extremely long hours. Worked on Thanksgiving Day! Kept us well informed of daily progress, and what to expect of completion time line. At end of job complete clean up. Big task for main line sewer replacement

Response from Owner

Steve, thank you so much for acknowledging our team's dedication and hard work! We're delighted they got the job done efficiently, even working through the holiday, and ensured you were kept informed of the updates. We appreciate your trust in us for such a big task and look forward to being there for any future needs! Mr. Rooter Plumbing of Phoenix Arizona

Shayla Glosso
Shayla Glosso via Google

Our technician Ken P. was timely and communicative, I never felt pressured to do anything through the process and felt educated on the decisions I was making. He was even able to fix my leak same day which was a huge relief! Will definitely request him back if we have any further issues at our house!

Response from Owner

It’s great to hear that Ken provided such a positive experience, Shayla! We’re glad he could fix your leak the same day and keep you informed throughout the process. Thank you for trusting Mr. Rooter, and we’d be happy to help again if you need us in the future! Mr. Rooter Plumbing of Phoenix Arizona

Teague Lashnits
Teague Lashnits via Google

Response from Owner

Thank you, Teague! We appreciate your support and are glad we could assist with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Darlene Jaffe
Darlene Jaffe via Google

Best plumbing company I have ever worked with in my 57 years of RealEstate. Joe and Cameron gave me emergency service and solved my flooding problem very quickly.

Response from Owner

With your extensive experience in real estate, Darlene, we’re especially honored by your feedback! We’re glad Joe and Cameron could quickly fix your flooding issue. Thanks for choosing Mr. Rooter! Mr. Rooter Plumbing of Phoenix Arizona

Vernon Sankey
Vernon Sankey via Google

Responded very quickly and did a excellent job.

Response from Owner

We’re glad we could respond quickly and resolve your plumbing issue, Vernon. Thank you for trusting Mr. Rooter with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Betsy Hitt
Betsy Hitt via Google

Excellent service and very component and knowledgeable. Also very polite. Answered all our questions

Response from Owner

Thank you, Betsy. It's fantastic that all your questions were answered! We're proud to be your trusted plumbing team. Mr. Rooter Plumbing of Phoenix Arizona

Mary Dondero
Mary Dondero via Google

Response was great - sink was installed right away. Very satisfied!

Tomas Rodriguez
Tomas Rodriguez via Google

Mario and his crew were top notch!! They replaced an entire 70 year old drain system in my house within a week! I had full ceramic and Saltillo tile throughout the house and they did the least amount of demo they could to make the rebuild process go even smoother. Mario was extremely honest , professional and hardworking. I would’ve responded earlier but we had some losses in our family that needed my attention. With that being said, if you need help in an emergency or have a plumbing issue. These guys will definitely take care of it for you, so you can take care of your family. That is priceless! Thank you and if we ever have future needs we don’t even need to look anywhere else. -a tired firefighter

Kathy Baskom
Kathy Baskom via Google

The technician was very helpful in solving my plumbing problem.

Response from Owner

It's great to hear our plumbing expertise was helpful, Kathy! Thanks for your fantastic feedback. Mr. Rooter Plumbing of Phoenix Arizona

Ckane Brescia
Ckane Brescia via Google

Response from Owner

Ckane, it's nice to know you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Phoenix Arizona

Parrish Boggs
Parrish Boggs via Google

Paul Ploussard did a fantastic job! Called ahead of time, showed up early and cleared the drain quickly. Give this man a RAISE!

Response from Owner

Thanks so much, Parrish! We're glad that Paul did a fantastic job and ensured your system is running smoothly again. Mr. Rooter Plumbing of Phoenix Arizona

Adriana Conklin
Adriana Conklin via Google

Paul the plumber who came was excellent. He explained what we needed to have done and how much. He fixed our problem in a timely manner. He was very courageous, friendly and professional.

Response from Owner

We're grateful you shared your recognition, Adrianna! Paul will be happy to hear you appreciate his repair work. Thank you for letting us know you're pleased! Mr. Rooter Plumbing of Phoenix Arizona

Jeff V
Jeff V via Google

Trent at Mr. Rooter was extremely professional, courteous and knowledgeable, and did a great job getting our septic system back online quickly after a backup. The team was honest and fair, definitely recommend.

Response from Owner

Thank you for the excellent recommendation, Jeff! We'll be sure to celebrate your kind words with Trent. It was a pleasure to assist you with your septic system and we look forward to helping with future plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Audra Delareto
Audra Delareto via Google

Cameron was so helpful! We had an issue with a walk in tub and finding matching parts was almost impossible. Cameron gave his all trying to help!

Response from Owner

Thank you, Audra. We’re really glad to hear that Cameron was able to help with your walk-in tub, even with the challenge of finding matching parts. We know how frustrating that can be, and we're happy he gave it his all. If you need anything else, don’t hesitate to reach out. We're always here to assist! Mr. Rooter Plumbing of Phoenix Arizona

Derek Heape
Derek Heape via Google

Response from Owner

Thank you for sharing your five-star review, Derek! Mr. Rooter Plumbing of Phoenix Arizona

Allan K. Kunewa, Jr
Allan K. Kunewa, Jr via Google

Joe and Ken, couldn’t ask for a better experience…True Professionals, No hidden cost, easy communications, wish all vendors were like them. Would Highly recommend this company👍

Response from Owner

Thank you for sharing your kind words, Allan! We're pleased that Joe and Ken provided you with a great experience. We appreciate your recommendation of our plumbing services! Mr. Rooter Plumbing of Phoenix Arizona

Tommy Cianferri
Tommy Cianferri via Google

Ken, my technician who flushed my tankless W.H was on time. Did a wonderful job!And was very professional in All Aspects of his work I would Highly recommend Ken on any work that he would be called upon. Ken, Thank you for the Great job that you did for me! I am considering on getting a Water Softener in the near future and will definitely be calling on Joe and Ken for this project! Thanks Again for Everything! Thomas Cianferri.

Response from Owner

Thank you, Thomas! We'll be sure to share your thoughtful recognition with Ken and Joe. It's fantastic that you're pleased with our service, and we're always happy to help with any future plumbing needs. Mr. Rooter Plumbing of Phoenix Arizona

Matt Cordial
Matt Cordial via Google

My experience with Mr. Rooter was excellent. Mario and Oscar were very up-front and honest about my situation and were willing to explain everything clearly along the way. It was an invasive and challenging ordeal, but everyone was pleasant and helpful throughout the process. Communication over the phone was always prompt and they always showed up when they said they would. I am still in the reconstruction process, but the work done seems to be of high quality. Glad to have drainage again!

Response from Owner

Matt, it’s fantastic to hear that Mario and Oscar made the whole process as smooth as possible with their professionalism and communication, especially with the challenges you faced. We understand how disruptive these situations can be, and we're pleased that you found their support helpful. Your satisfaction with the quality of work, especially through a tough job, means a lot to us. Thank you for your business! Mr. Rooter Plumbing of Phoenix Arizona

Ellen Rosenman Davis
Ellen Rosenman Davis via Facebook

Highly recommend Mr. Rooter of Phoenix! Cameron has done several repairs and even a toilet installation and I’ve always been very impressed with the quality of work and service from this company.

Response from Owner

Thank you for your recommendation, Ellen! We're proud to be your preferred choice for your plumbing needs and are so glad that Cameron always provides you with our top-of-the-line service for your projects. We look forward to passing your appreciation along! Mr. Rooter Plumbing of Phoenix Arizona

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VoLuhle Lumile Godide via Facebook

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Response from Owner

This review does not reflect an actual experience with our business. Therefore, it violates Facebook's Terms of Service. We have reported your review as SPAM, and we politely ask that you remove your post.

Total Number of Reviews:1578

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