4.7/5

321 Ratings

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Melissa Weber
Melissa Weber via Google

We live in a condo and late Saturday night are sink mysteriously started backing up! Called another plumber who wanted $600 just to come out because it was the weekend. Mr rooter does not charge a weekend up fee and came out almost immediately. Solomon was fantastic! He worked on the issue and didn't leave until after 10p. Most grateful for their service.

Joel Martin
Joel Martin via Google

They were called, came the same day, and handled the situation. Our tech was polite, courteous and a joy to talk with. Great company to do business with!

Response from Owner

Thank you so much for taking the time to leave us such a kind review, Joel! We are thrilled to hear that our technician was able to assist you promptly and professionally. It was a pleasure working with you, and we appreciate your business.

Lorenzo Carson
Lorenzo Carson via Google

Great company all around..... Thank you guys!

Response from Owner

Thank you for taking the time to leave us a positive review, Cherry! We are thrilled to hear that you had a great experience with our company. If you ever need our services again in the future, please don't hesitate to reach out. Thank you for choosing Mr. Rooter Plumbing of Panama City!

Cliff Fairbanks
Cliff Fairbanks via Google

Clay was on time and after an examination of the problem presented me 3 options and after deciding which I wanted he went right to work and explained the process as he went along. I would recommend Mr Rooter to friends and family.

Response from Owner

Cliff your recommendation is the ultimate compliment, Thank You. We appreciate the 5 Stars and will certainly share your comments with Clay. He is definitely a big part of our success.

Nytrell Saffo
Nytrell Saffo via Google

Response from Owner

Nytrell, Thank you for the 5 Stars. We are Thankful we could be there for you. Always here if you need us.

TrVWhorror kpn
TrVWhorror kpn via Google

Response from Owner

It means a lot that you recognized our team for their hard work. We are here if you need us.

Flavio Landeros
Flavio Landeros via Google

Clay was friendly and knew what he was doing and fast service

Response from Owner

Thank you Flavio for a great review of Clay. We will certainly share your comments with him. We will always be here if you need us.

Vincent Weaver
Vincent Weaver via Google

Very polite and professional, the two young men worked until the job was finished I was very impressed with the work they did,give them a raise.

Response from Owner

Thank you Vincent, I am so glad we got it taken care of for you. Yes, those two deserve the best we have to offer. They really do take the best care of our customers. We are here if you need us.

Rick Hornick
Rick Hornick via Google

Billy Bauer was very thorough in his explanation and completion of what needed to be done.

Response from Owner

Thank you for taking the time to leave a review, Rick. We're glad to hear that Billy provided a thorough explanation. We will share this with Billy and the entire team. We are here if you need us.

Tom Bernhardt
Tom Bernhardt via Google

Billy showed up promptly a t9:00. Checked out tge problem, gave me 3 options and started work right away. he was friendly and knowledgable. Solved our problem and ckeaned up afterward. Thank you Billy!

Response from Owner

Thank you Thomas, for taking the time to share your positive experience with Billy from Mr. Rooter Plumbing of Panama City. We are thrilled to hear the positive feedback about Billy. He is a valuable member of our team. We will let him know about your kind words.

Martha Johnson
Martha Johnson via Google

The technician was friendly and professional. What a nice guy.

Response from Owner

Martha, We are pleased that you where happy with our service. Our people are what make the difference. Thank you for the review and letting us know.

Mariah Carrasco
Mariah Carrasco via Google

I recently hired Mr. Rooter Plumbing and couldn’t be more impressed. Billy came out to help and was fantastic! He was friendly, attentive, and transparent about the issue and pricing from start to finish. Not only did he complete the job quickly, but also made sure everything was done to the highest standard. Great experience!

Response from Owner

Thank you so much for taking the time to share your positive experience with us, Mariah! We are delighted to hear that Billy provided excellent service and that everything was completed to your satisfaction. We will share your comments with Billy and the entire team. We are here if you need us in the future.

Cheryl Houser
Cheryl Houser via Google

Want to give a big shout out to Dodge Seay at Mr. Rooter. We had a bit of a crisis with a clogged drainpipe causing backups into the toilets and showers. He was out the same morning, made a full assessment of the issue, including the lack of a clean-out. He installed a clean-out, cabled the drain identifying the clog and clearing out the cause. As I was scheduled to go out of town the next day, his timely, efficient and effective service was a god-send. Mr. Rooter has always served me well and will continue to be my go-to service for plumbing needs.

Response from Owner

Thank you for your wonderful review, Cheryl! We're thrilled to hear about your positive experience with Dodge Seay and that he was able to resolve your plumbing issue quickly. Your loyalty means a lot to us, and we look forward to serving you again in the future!

Chris Clifton
Chris Clifton via Google

This team has their act together! Great communication across the entire process, and fair upfront pricing. Dodge came out exactly on time and resolved our issue quickly and professionally. Highly recommend!

Response from Owner

Thank you for your wonderful review, Chris! We're delighted to hear that you had a positive experience with our team and appreciated our communication and pricing. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Kazuhiko Coleman
Kazuhiko Coleman via Google

Clay was an absolute beast. We had told him what we think the problem was and he identified it immediately. He was truly a professional and got the job done. Thanks so much, Clay! 100% recommend!

Randall Hammonds
Randall Hammonds via Google

Outstanding service. Outstanding communication from the technician that performed our work and I would highly recommend 👏

Response from Owner

Thank you, Randall! The team at Mr. Rooter Plumbing is here for you, and we appreciate the business and helpful comments that will show others the experience we have to offer. Thank you again!

Natasha Roman
Natasha Roman via Google

Response from Owner

Your feedback means a lot to us, Natasha, so thank you for the quick review! We hope it helps other potential customers to call Mr. Rooter Plumbing when they are in need.

Sarah Villatoro
Sarah Villatoro via Google

Very professional and nice. They literally came out within hours of my initial phone call to set up an appointment. I would definitely use again and recommend to everyone!

Response from Owner

Same-day service is the goal for all our customers, and we appreciate your comments, Sarah. Here at Mr. Rooter Plumbing, our customers come first, and we will strive to prove that each time.

Kerrie Willis
Kerrie Willis via Google

I've always had a good experience with this company. They came out in the time frame they said they would and the tech,david, was patient with us. Also, the price was reasonable. Thank you so much guys!

Response from Owner

We appreciate your continued business, Kerrie, and thank you for the helpful feedback! We want Mr. Rooter Plumbing to be your plumber of choice, so thanks again for the opportunity!

Bonnie Nethero
Bonnie Nethero via Google

Excellent service on time and job complete Mr. Dodge 2708 Rutgers Dr. thank you

Response from Owner

We appreciate the feedback, Bonnie! Dodge takes pride in his work and in helping others, as we all do here at Mr. Rooter Plumbing. We will be here for you if you need anything else!

Total Number of Reviews:321

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