4.9/5

2395 Ratings

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Find Out What People Are Saying About Mr. Rooter Plumbing of The Oakland-Berkeley Area

Helen Benoit
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Good work,hard worker,thoughtful,responsive

Response from Owner

Thank you Helen. Glad we could take care of your plumbing needs.

Kay Nelson
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Adam did an amazing job. He’s very professional and knows what he’s doing. Thank you Adam!

Response from Owner

Kay, thank you for your wonderful feedback about Adam! We're glad his plumbing expertise came in handy for your project, and we look forward to sharing your comments with him. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Chris Vance
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Carlos Sanchez was great! He came same day and quickly got our kitchen sink draining again at a really good price. And Carlos is a really nice guy to work with!

Response from Owner

Thank you, Chris, for your review! We know Carlos will be so happy to learn he's earned your five stars and kind feedback about getting your sink draining again. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Charles Wohl
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Great service. Quick response to our problem. We have used them before and we will use them again.

Response from Owner

Thank you for giving us another call, Charles! We're proud to be your go-to for all your plumbing needs and grateful to earn your satisfaction. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Michael Burns
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The technician Alejandro was very thorough and explained the entire process, before and after the work was performed. The payment process was also very convenient. The receptionist/dispatcher I spoke to was also very helpful and professional. It was an all-around positive experience. One improvement I would suggest is to provide customers the ability to schedule the visit online, without having to call. Thank you.

Response from Owner

Michael, thank you for your feedback! We appreciate the opportunity to serve your plumbing needs and are grateful we could provide clear communication about the scope of work. We look forward to passing your comments along to Alejandro! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Naomi Schapiro
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Adam Wright was our plumber for our last two visits and he did a wonderful job, and explained all the work to us clearly. In order to expedite work on our leak, Mr Pham came to start the work while Mr Wright was en route. We appreciated the extra care.

Response from Owner

Thank you for leaving us this feedback, Naomi! We're happy that Adam was able to walk you through the details and make sure everything was clear. It's nice to hear Pham’s quick response helped move things along smoothly, too. We appreciate you recognizing their efforts and for your trust in us! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Patrick Saunders
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Showed up on time, was friendly, knowledgeable and successfully performed the job.

Response from Owner

Patrick, thank you for your review! We're delighted our team was punctual, approachable, and able to get the job done for you. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Linda Slater
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Alex arrived within time window. Respectful, clean and efficient. Cleared the clog and explained the cause. Job well done.

Response from Owner

Linda, thank you for sharing your experience! It's good to know Alex respected your time, fixed the issue, and discussed the issue clearly. We appreciate your business! Mr. Rooter Plumbing of The Oakland-Berkeley Area

MB 3D
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Response from Owner

Thank you for your great rating of our plumbing services! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Laura McCamy
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Alex B was amazing. Great communication, arrived early, and made quick work of our problem. I will definitely use Mr. Rooter again!

Response from Owner

It's wonderful to hear how helpful and efficient Alex was at resolving your plumbing concern, Laura! We look forward to sharing your kind feedback with him as well as helping you again in the future. Thank you for giving us a call! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Patricia Neyman
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Alfredo showed up on time and took care of the problem, cleaned up beautifully, and generally was great to work with. I would highly recommend this company from what I saw.

Response from Owner

Thank you for recommending us, Patricia! It's wonderful that Alfredo provided top-of-the-line service and expertly handled your plumbing concern. We'll let him know you appreciate his expertise and efforts! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Lynette Neidhardt
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Robert Cheasty
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Excellent job replacing sump pump after hours during holidays! Prompt response, reasonable price, diligence in sticking to the job and resolving complications. Finished after dark but completed and cleaned up everything afterward. The plumber did so well we called them for another job which he also did well for a fair price. These guys are now our go-to for plumbing.

Bruno Gagnon
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Excellent service from Mr. Rooter plumbing. Our technician was Carlos Sanchez and he was punctual and very professional. We needed to install an earthquake automatic shut off valve on our gaz line. The job was done well and we are very happy.

Xin H
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I got plumbing done by Adam & Sunti on Christmas Eve! They were very prompt & professional, very smooth & pleasant experience. Their business high review is solid! Adam first came to fix a leaky shower faucet. Easy booking the appointment online, & there was an open slot an hour later. He CC brought the parts needed for the shower head based on my description. But the faucet was over 20 years old, so it actually needed to replace the pipes in the wall. He explained well what the work involved, & that drywall was not, which is not their expertise. He list out the cost breakdown, & the down payment, etc. He came back first thing next morning on Christmas Eve, & brought Sunti so he can make sure to finish the job by 1pm, which they finished about 12:30pm. The new shiny copper pipe, & he even install the new knob & plate, which I expected to just keep the old parts, looks much better with the new πŸ˜€ Now I don’t have to worry about the problem on Christmas, very appreciative of Adam’s thoughtfulness bringing Sunti, the prompt service. Highly recommended!

Sandy Lo
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I had a slow draining sink that the washing machine drains into. While it still drains, the water started to overflow one day. My aunt had referred me to Mr. Rooter so I thought I give them a try. Mr. Rooter was able to send a plumber out within two hours after my call. Urial came out and explained what he would do first and explained the fees prior to starting which I appreciate compared to another plumbing company I used several times in the past where the fees were disclosed after completion of work. The cover was also discovered to be damaged and leaked which also had to be replaced, but I was made aware of the additional fees. Urial was professional and patient. The lint ball with hair was extracted and new cover applied. I would use Mr. Rooter again.

Response from Owner

Sandy, thank you for giving us a call! We're glad Urial ensured clear communication so you knew exactly what to expect every step of the way. It's great that he found the source of your slow-draining sink and that he was able to make the necessary repairs so your washing machine can drain properly. We look forward to passing your appreciation along and helping you again! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Jeff Falero
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Ask for Adam. He is a great plumber. He is patient, is articulate about options and processes, which will help you make the right decision for your project.

Response from Owner

Thanks for your kind recognition, Jeffrey! Adam will be proud to hear his plumbing expertise was appreciated. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Nathalie van Linder
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We had to test and bring our lateral sewer up to Ebmud code. Jimmy was fantastic!! Alfredo ,orlan , sunti were super considerate and got the job done. They also cleaned up beautifully afterwards. Overall we were really very impressed with how professionally and quickly this whole process was completed. Highly recommend these guys.

Response from Owner

Thanks so much, Nathalie! It's great to hear that Jimmy, Alfredo, Orlan, and Sunti were able to assist you and exceed your expectations. We'll make sure they know you appreciate their great work on your plumbing project! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Fbif
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We had a great experience with technician Jose D. Very informative and explained the process. I felt very comfortable with him doing the work. I will definitely call them again for any future issues.

Response from Owner

Thank you for your feedback. It's great to hear that Jose kept you informed and made the process easy for you! We're always here to help with any future plumbing needs. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Emily Diaz
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JosΓ© D. was very profesional and friendly he arrived in a timely manner and did a great job fixing my leak. Highly recommend

Response from Owner

Thank you, Emily! We're glad Jose ensured your repair was seamless. We appreciate your recommendation! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Total number of 5 star reviews :2199

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