4.9/5

2186 Ratings

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Find Out What People Are Saying About Mr. Rooter Plumbing of The Oakland-Berkeley Area

Xin H
Xin H via Google

I got plumbing done by Adam & Sunti on Christmas Eve! They were very prompt & professional, very smooth & pleasant experience. Their business high review is solid! Adam first came to fix a leaky shower faucet. Easy booking the appointment online, & there was an open slot an hour later. He CC brought the parts needed for the shower head based on my description. But the faucet was over 20 years old, so it actually needed to replace the pipes in the wall. He explained well what the work involved, & that drywall was not, which is not their expertise. He list out the cost breakdown, & the down payment, etc. He came back first thing next morning on Christmas Eve, & brought Sunti so he can make sure to finish the job by 1pm, which they finished about 12:30pm. The new shiny copper pipe, & he even install the new knob & plate, which I expected to just keep the old parts, looks much better with the new 😀 Now I don’t have to worry about the problem on Christmas, very appreciative of Adam’s thoughtfulness bringing Sunti, the prompt service. Highly recommended!

Sandy Lo
Sandy Lo via Google

I had a slow draining sink that the washing machine drains into. While it still drains, the water started to overflow one day. My aunt had referred me to Mr. Rooter so I thought I give them a try. Mr. Rooter was able to send a plumber out within two hours after my call. Urial came out and explained what he would do first and explained the fees prior to starting which I appreciate compared to another plumbing company I used several times in the past where the fees were disclosed after completion of work. The cover was also discovered to be damaged and leaked which also had to be replaced, but I was made aware of the additional fees. Urial was professional and patient. The lint ball with hair was extracted and new cover applied. I would use Mr. Rooter again.

Response from Owner

Sandy, thank you for giving us a call! We're glad Urial ensured clear communication so you knew exactly what to expect every step of the way. It's great that he found the source of your slow-draining sink and that he was able to make the necessary repairs so your washing machine can drain properly. We look forward to passing your appreciation along and helping you again! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Jeff Falero
Jeff Falero via Google

Ask for Adam. He is a great plumber. He is patient, is articulate about options and processes, which will help you make the right decision for your project.

Response from Owner

Thanks for your kind recognition, Jeffrey! Adam will be proud to hear his plumbing expertise was appreciated. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Nathalie van Linder
Nathalie van Linder via Google

We had to test and bring our lateral sewer up to Ebmud code. Jimmy was fantastic!! Alfredo ,orlan , sunti were super considerate and got the job done. They also cleaned up beautifully afterwards. Overall we were really very impressed with how professionally and quickly this whole process was completed. Highly recommend these guys.

Response from Owner

Thanks so much, Nathalie! It's great to hear that Jimmy, Alfredo, Orlan, and Sunti were able to assist you and exceed your expectations. We'll make sure they know you appreciate their great work on your plumbing project! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Fbif
Fbif via Google

We had a great experience with technician Jose D. Very informative and explained the process. I felt very comfortable with him doing the work. I will definitely call them again for any future issues.

Response from Owner

Thank you for your feedback. It's great to hear that Jose kept you informed and made the process easy for you! We're always here to help with any future plumbing needs. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Emily Diaz
Emily Diaz via Google

José D. was very profesional and friendly he arrived in a timely manner and did a great job fixing my leak. Highly recommend

Response from Owner

Thank you, Emily! We're glad Jose ensured your repair was seamless. We appreciate your recommendation! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Alexandra Diaz
Alexandra Diaz via Google

Jose D is really knowledgeable and explained everything that needed to be done which made me feel secure going with him, and he was very friendly

Response from Owner

Alexandra, we're glad Jose's plumbing expertise instilled confidence in you that he was able to get the job done right for you! We'll be sure to pass your feedback along. Thank you for your review! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Kira Jacob
Kira Jacob via Google

We had an excellent experience with Uriel Cornejo. He was very professional, informative, and communicative about the entire process, including what it would involve and why. We appreciate his time and support with our clogged bathroom sink!

Response from Owner

Kira, thank you for sharing your experience! We're grateful to hear that Uriel ensured top-of-the-line service as he worked to get your bathroom sink unclogged and the plumbing flowing smoothly again. We'll be sure to let him know his knowledge and communication with you were appreciated! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Anthony Bedel
Anthony Bedel via Google

Adam was on time, respectful of the property and thoughtful in troubleshooting the issue. Hopefully the issue doesn’t come up again but it’s nice to know I can rely on folks like Adam.

Response from Owner

Thank you, Anthony! We always aim to provide reliable service, and it's great to know Adam was able to address the issue efficiently while being respectful of your property and that you feel confident reaching out to us in the future. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Zina Pozen
Zina Pozen via Google

Great experience overall: great communication, came out fast and fixed the blockage! They don’t charge for coming out to assess the issue.

Response from Owner

Thank you for this review, Zina! We’re pleased your entire experience went well and that you appreciated the no-charge assessment. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Anna Maier
Anna Maier via Google

Our sewer backed up into the shower (yuck) and we desperately needed a plumber in the evening. Uriel saved the day! He came within a few hours and got the job done. Great communication, super friendly, and explained everything that was happening. He even helped clean up the area afterward. I would definitely recommend!

Response from Owner

Anna, thank you for leaving us this review! We’re delighted Uriel was able to help and that the process went smoothly, even with an urgent situation. It's wonderful to know that he kept you informed and took care of everything, including the cleanup. We appreciate your recommendation! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Elizabeth Gannaway
Elizabeth Gannaway via Google

Mr Rooter helped us out quickly and professionally when we had an urgent leak. They did a great job and we are very grateful. They went above and beyond. They even found and threw in a couple small repairs that were less apparent. Sometimes you have a leave a message- but they call or text back immediately.

Response from Owner

Elizabeth, it's great to hear we could take care of your urgent leak quickly and that our team went the extra mile to fix those smaller issues you hadn't noticed. We appreciate your understanding when it comes to our communication process. Thank you for choosing us and for your business! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Page Nelson
Page Nelson via Google

Great service! Uriel is a consummate professional in every aspect. Excellent communication and follow through. 5 Stars!

Response from Owner

Thanks so much, Page. It's terrific that Uriel earned your kind words! We're happy to be your trusted team for plumbing service. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Jose De La Torre
Jose De La Torre via Google

Jose De La Torre from Mr Rooter plumbing was great, he was very professional, polite, got the job done of clearing my bathroom sinks drain, I would definitely use Mr Rooter and would love to have Jose back if I need plumbing. He even cleaned so well. Thanks

Response from Owner

It was our pleasure to help, Jose! Thanks for sharing your review. We're glad we could ensure your system is running smoothly again. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Peter W Miller
Peter W Miller via Google

Jose did a terrific job. Highly recommended.

Response from Owner

Thanks so much, Peter! We'll be sure to let Jose know his service earned your recommendation. Mr. Rooter Plumbing of The Oakland-Berkeley Area

Gilda Delegencia
Gilda Delegencia via Google

Efficient and straightforward. Reliable. The plumber they sent Adam was really great - knowledgeable, thorough, and very friendly and professional. They give free estimates. I was in a position that I needed to just get it done so I succumbed to the extremely expensive charge - at least double of what I would paid had I taken the time to find an independent plumber, which I ultimately did for another similar fix. If you are ok with the high price point, great. But it is prohibitively expensive for me.

Response from Owner

Thank you, Gilda, for your feedback. Adam will be happy to hear that his services earned your thoughtful recognition! We're committed to keeping our pricing competitive with other plumbers in our area, and we hope it gives you peace of mind to know that we always stand behind our work. We're glad to answer questions about our pricing if it's helpful to give us a call! Mr. Rooter Plumbing of The Oakland-Berkeley Area

S.H.
S.H. via Google

5 Star service Great customer service and workmanship

Response from Owner

Thank you so much for the perfect rating and for choosing our plumbing service! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Jessie Lu
Jessie Lu via Google

Great company to work with. They were responsive and worked quickly to fix our complicated emergency water main leak. Great communication before, during, and after. Excellent follow up. I would definitely recommend them.

Response from Owner

Jessie, we're happy we could jump in quickly and get your water main issue sorted out. It’s nice to know that you felt well-informed throughout the process, and we appreciate you noticing our follow-up efforts. Thank you for the recommendation! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Jess A
Jess A via Google

I believe this is the right Rooter plumbing office. My name is Jess Ayala, we called this company this morning because we had a major issue in our home. They were there in an hour. They sent a technician named Carlos, who was super professional very proficient and explained everything to me that I understood. Being a former Tradesmen myself , He did exactly what he was supposed to do. I give him a 10 out of five. He killed it. I would use the service again for any service I need.

Response from Owner

Jess, thank you so much for this wonderful feedback! We’re delighted Carlos could come out quickly and take care of the situation. It’s always great to hear when our team gets it right, especially from someone with your experience in the trades. We truly appreciate the 10 out of 5 rating and we will definitely let Carlos know you appreciate his work! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Andrew Kim
Andrew Kim via Google

Alfredo was extremely friendly and professional. I would definitely call them again with any plumbing issues.

Response from Owner

Thank you, Andrew! We're glad to have Alfredo on the team and we'll be sure to let him know you appreciated his expertise and friendly service. We look forward to the opportunity to serve you again in the future! Mr. Rooter Plumbing of The Oakland-Berkeley Area

Total Number of Reviews:2186

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