4.7/5

215 Ratings

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Teresa Burke
Teresa Burke via Google

Had a great experience with this company. They responded quickly to my call in an emergency situation of no hot water. Billy was our technician who did a great job of getting us an appropriate replacement for our hot water heater and installed it the same day. Very professional and great service. I was fortunate that they had what I needed in stock, which I realize may not always be the case.

Response from Owner

Thank you for taking the time to share your experience with us, Teresa. We are pleased to hear that we were able to assist you promptly and efficiently in resolving your water heater emergency. We will share your wonderful comments with Billy and the entire team. We are here if you need us.

Donna Gregg
Donna Gregg via Google

Did me an excellent job at an excellent price .. $400 cheaper than my own plumber. Very professional. Will call them when I need a plumber again.

Response from Owner

Thank you for taking the time to leave us such a positive review, Donna! We are thrilled to hear that you were pleased with our service and pricing. We look forward to assisting you with any future plumbing needs you may have.

Janice Sanborn
Janice Sanborn via Google

Professional. Job well done.

Response from Owner

Thank you so much for the review Jan, We are so glad we could be there for you. Please let us know if we can ever help again.

Beth Jewell
Beth Jewell via Google

Very efficient, experienced, professional, skilled service from Dean corrected a blocked main drain that had caused sewer backup. Firm prices and options were provided in advance. He rapidly did a superior job and reinstalled my toilet better than it had been before. Scheduling was also fast, pleasant and easy with very nice staff. Highly recommend both the company and Dean!!

Response from Owner

Wow, what a great review, Thank you Beth. We will be sure to share your comments with Dean and the entire team. We are glad we could be there for you.

Nick Elliott
Nick Elliott via Google

Quick and efficient commercial work

Response from Owner

Thank you, Nick! Here at Mr. Rooter Plumbing, we strive to make things as convenient as possible during an inconvenient event. Let us know if you need anything else!

Malissa Hudson
Malissa Hudson via Google

Where to start! After a horrible experience with another company I called this place in desperate need of someone to empty and service an above ground grease trap that we were pretty sure was never serviced… we are new owners to an existing restaurant. They worked us into that days schedule and even arrived two hours early as the tech had finished the previous job early. He was very thorough and o could tell he knew what he was doing which put me at ease. He presented options to me for the service needed and explained the difference in the service included in each option. He did magic work on our grease trap! It’s looks amazing and the drains are clear! Very grateful for their customer service person being compassionate to our urgent situation and grateful that the technician was so knowledgeable and kind. 100% recommend!

Response from Owner

Malissa, thank you so much, and we are glad that you and the rest of the Lenny's Sub Shop team are happy with Dean's work. He is a valuable team member and just one representative of all that Mr. Rooter tries to do for our customers--you come first and we will always put forth every effort to make a bad situation into a good experience. Thank you, again.

Bill
Bill via Google

Convenient, returned call pretty quick, and overall not priced to bad

Response from Owner

Thank you for the feedback, Bill! We are glad we get to you quickly, and we'll be here if you need us again!

Hannah Smith
Hannah Smith via Google

No one wants to make the call ($$$) but I had a kitchen sink clog for the second time in 2 years. I chose the more advanced option of Hydrojetting to hopefully nix the issue for good. Solomon worked all afternoon to clear the lines and took the time to educate me about potential causes and solutions both long and short term. Really appreciate the diligence and time taken to educate a homeowner. 👍

Response from Owner

This is great to hear, Lacey! Solomon, and the rest of Mr. Rooter Plumbing, will always go above and beyond to make an unwanted situation as pleasurable of an experience as possible. Thank you, and we will be here if you need us!

Ron Sharpe
Ron Sharpe via Google

You can not find a more professional, knowledgeable, customer friendly plumber at affordable prices than Mr. Rooter

Response from Owner

Ron, thank you for the kind words and for the opportunity to help you out. We will be here for you whenever you need us. I will pass along your feedback to the team!

Diana Canter
Diana Canter via Google

Mr Rooter arrived at time scheduled showed up same day I called unclogged drains and got my bathrooms up to standard Dean was very informative and did great job of cleaning up behind himself. Highly recommend this company.

Response from Owner

Thank you, Diana! Dean (along with all of Mr. Rooter) prides himself on doing the absolute best for his customers, putting their needs and concerns before all else. Thank you for the opportunity--I can't wait to pass along your note to Dean!

Ashley Rosa
Ashley Rosa via Google

Very prompt, very focused. Thank you for your help!

Response from Owner

Every customer is a priority for us, so we'll always be here when you need us. Thank you for the great review, Ashley!

Brad Salter
Brad Salter via Google

Really good company. They're easy to get a hold of which is not common anymore they respond quickly once you've gotten all of them and they fix your problem I highly recommend

Response from Owner

We always push ourselves to be there for our customers, whenever they need us. We appreciate your business and feedback, Brad, and our team appreciates your continued business. We'll be here if you need us!

Carl Sidwell
Carl Sidwell via Google

Dean was really nice and quick.

Response from Owner

Thanks for the great feedback, Carl, and thanks for giving us the opportunity to help out! We will pass along your thoughts to Dean!

Douglas Davis
Douglas Davis via Google

Dean is very professional and knowledgeable. He always does great work in a timely manner no matter the project.

Response from Owner

Thanks for the great review Douglas! Glad we were able to provide you with professionalism and expertise. Our goal here is to always provide top-notch work, no matter the task at hand.

Robert Johnston
Robert Johnston via Google

Dean, the plumber arrived early, contacted me just prior and got straight to work. He did a fantastic job with a difficult situation in order to get the water flowing again. Definitely using again.

Response from Owner

We appreciate the review, Robert! Dean is an awesome team member, and we're happy to hear he did so well for you. We will pass along the feedback. Thank you for the opportunity!

James Hoch
James Hoch via Google

Susan Kilpatrick
Susan Kilpatrick via Google

The technician, Cameron McNeill, was very professional and completed my kitchen faucet and new disposal unit installation with skill and precision. If Mr McNeill is typical of the technicians employed by Mr Rooter, they will always be my first call.

Response from Owner

Thank you so much for your business and review, Susan! Cameron is a wonderful team member, and we're so glad he could help you out. Please let us know if there is anything else we can do for you. I will pass along your feedback to Cameron.

Captain Billy64
Captain Billy64 via Google

Dean showed up just as scheduled. He was very polite, making sure he didn’t track anything in the house and took care of the job efficiently. In and out of the door in less than an hour. Job well done!

Response from Owner

Thank you for the great review! Dean is an amazing team member, and I will make sure to pass this along to him. Thank you for the opportunity to help you out

Grace
Grace via Google

Response from Owner

Thank you very much for the feedback, Grace! Your support and business mean a lot to us, and we'll be here should you need anything else!

Jenna Fleming
Jenna Fleming via Google

Wonderful experience. They were able to get me an appointment same day and the technician was extremely thorough in explain the processes and other preventative care. Highly recommend 👌

Response from Owner

We really appreciate the kind words, Jenna! We strive to be as efficient and helpful as we can. Thank you for the opportunity!

Total Number of Reviews:215

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