Total Number of Reviews:215
Had a great experience with this company. They responded quickly to my call in an emergency situation of no hot water. Billy was our technician who did a great job of getting us an appropriate replacement for our hot water heater and installed it the same day. Very professional and great service. I was fortunate that they had what I needed in stock, which I realize may not always be the case.
Thank you for taking the time to share your experience with us, Teresa. We are pleased to hear that we were able to assist you promptly and efficiently in resolving your water heater emergency. We will share your wonderful comments with Billy and the entire team. We are here if you need us.
Did me an excellent job at an excellent price .. $400 cheaper than my own plumber. Very professional. Will call them when I need a plumber again.
Thank you for taking the time to leave us such a positive review, Donna! We are thrilled to hear that you were pleased with our service and pricing. We look forward to assisting you with any future plumbing needs you may have.
Professional. Job well done.
Thank you so much for the review Jan, We are so glad we could be there for you. Please let us know if we can ever help again.
Very efficient, experienced, professional, skilled service from Dean corrected a blocked main drain that had caused sewer backup. Firm prices and options were provided in advance. He rapidly did a superior job and reinstalled my toilet better than it had been before. Scheduling was also fast, pleasant and easy with very nice staff. Highly recommend both the company and Dean!!
Wow, what a great review, Thank you Beth. We will be sure to share your comments with Dean and the entire team. We are glad we could be there for you.
Quick and efficient commercial work
Thank you, Nick! Here at Mr. Rooter Plumbing, we strive to make things as convenient as possible during an inconvenient event. Let us know if you need anything else!
Where to start! After a horrible experience with another company I called this place in desperate need of someone to empty and service an above ground grease trap that we were pretty sure was never serviced… we are new owners to an existing restaurant. They worked us into that days schedule and even arrived two hours early as the tech had finished the previous job early. He was very thorough and o could tell he knew what he was doing which put me at ease. He presented options to me for the service needed and explained the difference in the service included in each option. He did magic work on our grease trap! It’s looks amazing and the drains are clear! Very grateful for their customer service person being compassionate to our urgent situation and grateful that the technician was so knowledgeable and kind. 100% recommend!
Malissa, thank you so much, and we are glad that you and the rest of the Lenny's Sub Shop team are happy with Dean's work. He is a valuable team member and just one representative of all that Mr. Rooter tries to do for our customers--you come first and we will always put forth every effort to make a bad situation into a good experience. Thank you, again.
Convenient, returned call pretty quick, and overall not priced to bad
Thank you for the feedback, Bill! We are glad we get to you quickly, and we'll be here if you need us again!
No one wants to make the call ($$$) but I had a kitchen sink clog for the second time in 2 years. I chose the more advanced option of Hydrojetting to hopefully nix the issue for good. Solomon worked all afternoon to clear the lines and took the time to educate me about potential causes and solutions both long and short term. Really appreciate the diligence and time taken to educate a homeowner. 👍
This is great to hear, Lacey! Solomon, and the rest of Mr. Rooter Plumbing, will always go above and beyond to make an unwanted situation as pleasurable of an experience as possible. Thank you, and we will be here if you need us!
You can not find a more professional, knowledgeable, customer friendly plumber at affordable prices than Mr. Rooter
Ron, thank you for the kind words and for the opportunity to help you out. We will be here for you whenever you need us. I will pass along your feedback to the team!
Mr Rooter arrived at time scheduled showed up same day I called unclogged drains and got my bathrooms up to standard Dean was very informative and did great job of cleaning up behind himself. Highly recommend this company.
Thank you, Diana! Dean (along with all of Mr. Rooter) prides himself on doing the absolute best for his customers, putting their needs and concerns before all else. Thank you for the opportunity--I can't wait to pass along your note to Dean!
Very prompt, very focused. Thank you for your help!
Every customer is a priority for us, so we'll always be here when you need us. Thank you for the great review, Ashley!
Really good company. They're easy to get a hold of which is not common anymore they respond quickly once you've gotten all of them and they fix your problem I highly recommend
We always push ourselves to be there for our customers, whenever they need us. We appreciate your business and feedback, Brad, and our team appreciates your continued business. We'll be here if you need us!
Dean was really nice and quick.
Thanks for the great feedback, Carl, and thanks for giving us the opportunity to help out! We will pass along your thoughts to Dean!
Dean is very professional and knowledgeable. He always does great work in a timely manner no matter the project.
Thanks for the great review Douglas! Glad we were able to provide you with professionalism and expertise. Our goal here is to always provide top-notch work, no matter the task at hand.
Dean, the plumber arrived early, contacted me just prior and got straight to work. He did a fantastic job with a difficult situation in order to get the water flowing again. Definitely using again.
We appreciate the review, Robert! Dean is an awesome team member, and we're happy to hear he did so well for you. We will pass along the feedback. Thank you for the opportunity!
The technician, Cameron McNeill, was very professional and completed my kitchen faucet and new disposal unit installation with skill and precision. If Mr McNeill is typical of the technicians employed by Mr Rooter, they will always be my first call.
Thank you so much for your business and review, Susan! Cameron is a wonderful team member, and we're so glad he could help you out. Please let us know if there is anything else we can do for you. I will pass along your feedback to Cameron.
Dean showed up just as scheduled. He was very polite, making sure he didn’t track anything in the house and took care of the job efficiently. In and out of the door in less than an hour. Job well done!
Thank you for the great review! Dean is an amazing team member, and I will make sure to pass this along to him. Thank you for the opportunity to help you out
Thank you very much for the feedback, Grace! Your support and business mean a lot to us, and we'll be here should you need anything else!
Wonderful experience. They were able to get me an appointment same day and the technician was extremely thorough in explain the processes and other preventative care. Highly recommend 👌
We really appreciate the kind words, Jenna! We strive to be as efficient and helpful as we can. Thank you for the opportunity!
Total Number of Reviews:215