4.4/5

1489 Ratings

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Ron Mikeljack
Ron Mikeljack via Google

I appreciate the effort you gave my to make sure that I won't have any more problems with my sewer and still ended up saving me a lot of money by putting it liner into the part that goes under the street. The other guys wanted to dig up the street which would have cost me 10 times more. If not for you that's what I would have ended up paying. You replaced everything that needed replacing where they didn't have to diging up the street and saving me a bundle and still doing a good jod.

Response from Owner

Thank you for sharing your experience, Ronald! We’re glad we could save you both time and money by using the trenchless method for your sewer repair. It’s great to hear you’re satisfied with the work we did to replace what was needed without the costly excavation. We’re always here to offer smart, cost-effective plumbing solutions. Thanks for trusting Mr. Rooter! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Brandin Gage
Brandin Gage via Google

Absolutely recommend these guys. Have our main sewer line crumble and had to get it replaced. Definitely hurt the wallet (as a job like this would) but Tucker and Colin got the job done and done fast and amazing! They were informative and great communication on the whole project and took care of everything. Thankful to be able to use water again.

Response from Owner

We know a main sewer line replacement is no small job, Brandin, but it’s great to hear Tucker and Colin made the process as smooth as possible. Keeping you informed and getting things done quickly is what we aim for. We’re glad to have helped get your water running again. Thanks for trusting Mr. Rooter Plumbing! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

REGINA GRAGE
REGINA GRAGE via Google

Response from Owner

We appreciate you taking the time to share your great rating of our plumbing service and team, Regina. Thanks so much! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Erin Wenger
Erin Wenger via Google

Cole Z. was incredibly professional, and I’ll be recommending this company to everyone because of Cole’s amazing customer service. Cole was able to identify, quote, and resolve the problem immediately to our utmost satisfaction. Mr. Rooter - you’re lucky to have Cole on your team! Be sure to give him a HEFTY holiday bonus for taking care of us on the Sunday before the Christmas holiday. Thanks again Cole, we really appreciate you.

Response from Owner

Erin, thank you! We're proud to have Cole on our team, and he'll be overjoyed to hear you praise his plumbing expertise. Thank you for sharing your appreciation! It's terrific to know our services have been helpful. Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Lisset Velazquez
Lisset Velazquez via Google

I called Mr. Rooter and they had someone come out 2 hours later - same day. Kody was nice and got the job done quickly!

Response from Owner

We're happy we could get a plumber out to you the same day, Lisset. Kody works hard to provide fast and friendly service, and it’s great to hear he got the job done right. Thanks for choosing Mr. Rooter Plumbing! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

HOTCHKISS, KENT
HOTCHKISS, KENT via Google

The Tech did a great job getting my clogged sink back in order.

Response from Owner

Kent, we're delighted our service professional was able to fix your sink and keep your plumbing system running smoothly. Thank you for your business! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

John Allender
John Allender via Google

Response was on the same day, and work was accomplished in a very professional manner with all old parts and shipping containers removed.

Response from Owner

Don, it’s nice that we could respond quickly and take care of everything, including the removal of the old parts and containers. Thank you for your review! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

carrie bruley
carrie bruley via Google

The young men Cole and Tucker were very friendly and professional.

Response from Owner

It’s great to hear Cole and Tucker were friendly and professional, Carrie! We always strive to provide top-notch service with a personal touch. Thanks for trusting Mr. Rooter with your plumbing needs! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Chas B
Chas B via Google

The main line suddenly backed up, perhaps too much holiday cooking and grease going down the drain. Tayvon (sorry if misspelled) showed up with a smile on his face and fixed the issue in less than an hour. Enjoyed our conversation and his professionalism, I’m a very, very happy customer!

Response from Owner

We’re so glad Tayvon could get your main line cleared up quickly, Chas, and it’s great to hear you enjoyed the experience. Professional, fast service is what we aim for, and we appreciate you trusting Mr. Rooter. We're happy to have you as a customer! Thanks for sharing your great review and photo! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Bullroarer
Bullroarer via Google

Awesome service. You can’t go wrong. Very reasonable.

Response from Owner

Thank you for the kind words! We’re glad you found our plumbing service both reliable and reasonably priced. We appreciate you choosing Mr. Rooter for your plumbing needs! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Lynda Dershon
Lynda Dershon via Google

Shane did a great job!

Response from Owner

We’re so glad to hear Shane took great care of your plumbing needs, Lynda! We appreciate you choosing Mr. Rooter. Thanks for sharing your feedback! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Cathy White
Cathy White via Google

Jamie and his teammate went above and beyond to not only get my price down, but assisted with sending info to insurance. No more leak!! Yeah highly recommend.

Response from Owner

Thanks so much for sharing, Cathy! We’re glad Jamie and his teammate could help not only with the repair but also with the insurance process. It’s great to hear your leak is taken care of, and we really appreciate your recommendation. Thanks for choosing Mr. Rooter! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Tohoku Girl
Tohoku Girl via Google

Got a flyer and decided to give Mr. Rooter a try for an estimate to replace n install multiple faucets a few weeks ago. Lael and Jamie came out. Great guys, professional and personable. Having pros do it can be pricey however, working all week and if run into unseen issues, better to have pros there. Had the $$ to go ahead. Scheduled for this week. Lael and Jamie were great. Not sure if I will get one of them for job, but hope so. UPDATE 12/04/2024: Today Jamie n Lael came to install new kitchen faucet and 2 bathroom faucets and new grid drains. They navigated the oddities of what the builders did and got everything in smooth. Got some knowledge about how our specific lines were installed under sinks, how they function and what issues to look for. We have a pipe on roof that is capped that is a vent to sink area, shouldn't be capped. Could be the reason drains are getting stinky due to lack of air. Will have that checked. Replacing faucets takes time as you never know what you will find and what is needed till you get under there. It cost a bit, but worth it to have the pros with experience do it, and be able to fix any issues that come up. Jamie and Lael are great guys, did good work and shared knowledge. Very satisfied.

Deniese Carlson
Deniese Carlson via Google

Knowledgeable, courtesy and very reasonable.

Joel Morgan
Joel Morgan via Google

Cody was awesome! He was quick and efficient even after a long day of weekend work. Great experience

Response from Owner

We appreciate your thoughtful feedback, Joel. Cody will be happy to hear your fantastic feedback! It was our pleasure to help with your plumbing needs. Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Esmeralda Contreras
Esmeralda Contreras via Google

Response from Owner

Esmeralda, thanks for choosing us for your plumbing needs! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

William Gee
William Gee via Google

Response from Owner

William, thank you for supporting our plumbing services with a five-star review! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Jim Burdett
Jim Burdett via Google

Cole arrived right on time. He was very professional and took care of the problem with no issues. He represented Mr. Rooter very well, and I will be using Mr. Rooter exclusively for any future problems. Thank you for the great work!!

Response from Owner

James, thank you for sharing your experience and for making us your go-to for all your plumbing needs moving forward! We're grateful that Cole resolved your plumbing concern and earned your trust and satisfaction with his service. We'll make sure he knows you appreciate his efforts! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Scott Griego
Scott Griego via Google

Cole was awesome, very knowledgeable. Very respectful and well mannered. He made sure everything was good and working before he left and left my kitchen the same way he found it. Thanks so much!

Response from Owner

Your feedback is greatly appreciated, Scott! Cole will be glad to hear you're pleased. Thank you for sharing your experience with us. Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

JEFF LUTZ
JEFF LUTZ via Google

Everything from start to finish was done exactly as it was explained to me. Everyone was polite and the work was very very professional! The price was a lot better than any of the other quotes I got too!

Response from Owner

Thanks, Jeff. It's terrific the process was clearly explained and your plumbing project was seamless! We appreciate your great feedback. Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado

Total Number of Reviews:1489

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