What People Are Saying About Mr. Rooter Plumbing of South Central Connecticut

Scheduling the appointment was easy; great flexibility with establishing the time that worked for me. The Technician was prompt, polite and very professional. Fixed the problem and was finished in less than an hour. Great job!

Great experience!!! Here the 1st day for almost 7 hours, couldn’t fix it so they didn’t charge me!!! Second time (jet service) they fixed it in a timely manner and gave me great info regarding the pipe safe program! Thanks again Me. Rooter!!💪😎👍

Regular Guy. Friendly Person. Fast Solution. Great Work.

Tyler was very nice and took care of the problem timely and very neat and professional

Responsive, reliable, affordable, effective. Wonderful to deal with.

My plumber was conscientious and efficient. There wasn’t a mess left in the bathroom. He cleared the quickly and did a nice job. He was also quite personable while doing a great job. Thank you!

My second time using Mr. Rooter and even better experience than the first. Lou came and presented himself in an extremely professional manner, was clear about the work he would be doing, and kept me in the loop the entire time. I felt like he was taking care of me as if I was a family member. Very impressive and high recommended.

On time. Knowledgeable and good follow-up to make sure everything was as expected.

Everything went well Johnny's a good worker

Was in a serious pickle with a clogged septic drain pipe after being taken advantage of and let down by another local company. I called Mr. Rooter in a panic and they were able to schedule a service technician out just a few hours after my call. This was surprising for them to accommodate my needs even though I was not an existing customer of theirs. Lou came out right on schedule. Not only was he prompt and professional but extremely knowledgeable and thorough. At no point did I feel that he didn’t posses the skills or pride to perform what needed to be done. He was personable, relatable and showed genuine interest in resolving my issue explaining all of my options and educating me during the process. The cost of the job was more than half the price that I had paid just weeks before from one of their competitors. Mr. Rooter has earned my business for all of my plumbing needs. I am impressed by their work ethic and grateful for their service.

I am completely satisfied with the work performed by Vinny and his team, especially Rich and Alex. They are extremely professional and exactly understand the root cause of the problem and performed the solution to my complete satisfaction, in addition the city officials, inspectors were present on the scene and mentioned the work is perfect.

Very satisfied. Suggested innovative solutions that involved the least work/cost and still achieved the desired outcome. Very efficient.

Sean was knowledgeable and courteous. Very professional.

Derek did a great job snaking the clogged drain.

I have been a landlord in the greater New Haven area now for over 45 years I’ve dealt with a lot of companies. I was most please with this company‘s prominence and performance. I have reached out to this company. They were very prompting on time and giving me the proposal. They had estimated a date to do the work. They were there to do the work on the date that they had given me done a very good job was a pleasure dealing with them. I would highly recommend them to other people.

excellent response time, great service

They were very nice, very efficient very fast, polite, and did above and beyond of what I thought was needed to be done and took care of all my needs unbelievably great

The technician fixed my clogged bathtub and kitchen sink drain in what seemed like seconds. Very courteous and respectful customer service - my husband and I were very impressed with his instant diagnosis of our problem and put us to ease when he explained that we were not facing a huge, expensive and messy experience. So pleased with Mr. Rooter !!!