4.5/5

616 Ratings

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What People Are Saying About Mr. Rooter Plumbing of New Braunfels

Berny Croan
Berny Croan via Google

Alicia Ormand
Alicia Ormand via Google

Dan Anhorn
Dan Anhorn via Google

Response from Owner

Thank you Dan!

Al Guadagno
Al Guadagno via Google

Assuming installing a bidet seat was a simple job (maybe for others it is) we went on YouTube for instructions. Everything was going just fine until we tried to add a T- connector to the incoming water point(as instructed), then all hell broke loose…. Water was gushing out everywhere (even though we had turned off the shut off valve). Panic set in very quickly. It was just before 5pm when we called Mr Rooter - Josh answered and got to our home 20 mins or so later. He stopped the flow of water that was wreaking havoc in our master bathroom and installed the bidet seat the right way for us. Moral of the story: hire a professional! There’s a reason it takes years to become certified. Josh, thanks again for coming out so late. You’re a true professional and a gentleman.

Response from Owner

Greatly appreciate the review Al. It was fun getting to know you and chatting as it really didn't feel like work, but hanging out with friends. Welcome to the great city of New Braunfels!

Madison Jacobs
Madison Jacobs via Google

Response from Owner

Thank you!

Ken Heebner
Ken Heebner via Google

Josh and Mr. Rooter Plumbing of New Braunfels are your go to for all your plumbing needs. Him and his team are always providing professional and courtesy services, whether it be for your general plumbing repair needs, installing a bathroom sink, repairing/replacing your hot water heater, etc. And the best thing is that he will help walk you through any steps that may solve the plumbing issue as well. I highly recommend Mr. Rooter Plumbing of New Braunfels.

Wendy W
Wendy W via Google

Response from Owner

Thanks for the five stars, Wendy!

Gina Giebel
Gina Giebel via Google

Response from Owner

Thank you!

Nick Shumard
Nick Shumard via Google

Response from Owner

Thank you!

Mary Farrell
Mary Farrell via Google

Came in told Andrew my issues check everything out give me a price got it done fast and quick Will definitely use them again….

Response from Owner

Thank you for the wonderful review Mary. We greatly appreciate you highlighting our very polite and honest plumber Andrew. Should you ever need a plumber again, hopefully not to soon, you can ask for him by name. Thank you again for trusting us with your plumbing needs Mary!

Trina Grieco
Trina Grieco via Google

Response from Owner

Thank you for the kind review!

Janie Guin
Janie Guin via Google

Outdoor faucet and water line leak

Response from Owner

Thank you Janie!

Jose Dizon
Jose Dizon via Google

Great experience again! My wife and I love Andrew. He’s been to our home twice for various reasons. He is very professional. I like their upfront pricing, very reasonable. There are times when you can DIY, and there are times you need to call a pro. I have another project coming up and I will call Mr. Rooter for a free quote. And I’ll ask for Andrew to do the work.

Response from Owner

Thank you Jose, we greatly appreciate you trusting us with your plumbing needs! Andrew really is a blessing to the team and we're always happy to send him out!

Jeff Zukowski
Jeff Zukowski via Google

Response from Owner

Thank you!

Tanya Grun
Tanya Grun via Google

Response from Owner

Thank you!

Larry New
Larry New via Google

Professional and prompt. No surprises and everything as quoted. Andrew and Amy were great to work with. Will definitely use Mr. Rooter for all my plumbing needs.

Response from Owner

Thank you Larry!

Michael Sands
Michael Sands via Google

After picking up a fixer upper property in the hill country I've used Mr Rooter a few times now to bring the plumbing up to spec. Professional, prompt, courteous, great service all around. I'm a customer for life.

Response from Owner

Thank you for the kind review Michael! We look forward on helping you with your plumbing needs in the future!

Martina Estrada
Martina Estrada via Google

Response from Owner

Thank you!

dvheminger
dvheminger via Google

Chris arrived on-time and did a great job unclogging a drain in our master bath room. He called ahead and actually arrived early. He was neat and professional.

Response from Owner

Thank you for the kind review. I'm glad Chris was able to get your lines unclogged and everything draining again!

Vicky Cusack
Vicky Cusack via Google

Very personable young man. Knowledgeable and efficient. The price was extremely reasonable.

Response from Owner

Thank you for the feedback Vickie! I'm glad Andrew was able to help you with resetting your toilet! Let us know if we can help in the future!

Total Number of Reviews:616

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