What People Are Saying About Mr. Rooter Plumbing of Memphis

Chris was very professional. He got to my house within a couple of hours after I called. He fixed the problem with my water heater in a very timely manner. I recommend Mr. Rooter to everyone.

I couldn’t believe Mr. Rooter gave us a same-day appointment! Josh arrived when he said he would and even called to advise us that he was on his way. He was professional but very kind, diagnosed the problem quickly and explained it to me thoroughly, answering my many questions with great patience. He actually had all the parts on his truck to rebuild our toilet, and he did so quickly and efficiently. Josh even cleaned up after himself. Best plumbers ever!

Jacob was very professional, knowledgeable, and very respectful and courtesy. He went over and beyond to help us in getting everything done that was needed. I will recommend Mr Rooter Plumbing to anyone. Thank you Jacob and thank you Mr Rooter for having such an outstanding person like Jacob to work for your company. 💕😊

I called needing plumbing services. Not only did they come out the same day, they literally came as soon as I hung up phone. Who does that? Mr Rooter does!! The technician was very knowledgeable and professional. He was in and out and made life so much better!!!

Very. Professional and helpful. Also very courteous. Great experience

Jacob did an awesome introduction. He did a great job in explaining the problem with my hot water heater also the benefits of purchasing items to extend the life of a hot water heater. However, Mr. Rooters' prices are above the average customers desired price.

Jeremiah was: Timely. Professional and friendly. Very proficient in tasks. Explained process. Asked after other issues. Then he listened, looked, & took some pix too of needs we weren't actually addressing on this call. He also introduced me to the 'Plan'. 👍🏼 My toilet was my problem & it was fixed. Everything about the experience was as pleasant as a repair call can be, especially positive given Jeremiah's expertise & personality. Great job, J. Thanks

Professional, caring, and friendly

Excellent and speedy service! Thanks for coming out. Will be moving forward if we go through this house.

Quick and friendly service, walked me through what was going on through entire process.

This team, who had never worked with KTM before, responded to an emergency issue at a brand new hotel in Memphis. That morning when i called, they showed up at 12 noon with a very smart tech who knew what he was doing and got our emergency handled and we were all good by 3 PM. Thank you for your Ladies in the office who answered the phone and assisted me and who communicated wonderfully. The tech was spot on, thank you Will. Ed Jolley, VP of Operations for KTM Builders.

Mr. Rooter had a technician at our location within 35 min of us placing the call. Our hot water tank busted but thanks to Mr. Rooter we were able to get a new boiler same day and keep our restaurant up and running. They literally saved the day!

Jacob was the plumber who came to our house. He was cheerful, professional, and explained what the problems were and how to correct them. We were very pleased with Jacob’s work and the results. When he left, everything was neat and clean. We are happy customers!

Had a great experience with Mr. Rooter tech, Jacob Phillipy. Very knowledgeable, and committed to providing a customer focused service.