Total Number of Reviews:1475
Professional reliable service
The service was great! No waiting and the technicians went above and beyond my expectations. I highly recommend.
Thank you for your wonderful feedback, Jennifer! We're thrilled to hear that our technicians exceeded your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Called in the morning, Matt arrived before noon and completed the job. Very informative and professional service.
Thank you for your kind words, Jason! We're glad to hear that Matt provided you with prompt and professional service. Your satisfaction is our priority, and we appreciate your trust in us!
I cannot say enough good things about your tech Sean he came to 2 of my locations on a Saturday and worked non stop until the job was finished. I wish I had 10 Techs like him.
Francis, thank you! We're grateful you chose our plumbing team for your project. Mr. Rooter Plumbing of Greater New Hampshire
Excellent job and Polite employee
Thank you for your kind words, Steve! We're thrilled to hear you had a positive experience with our team. We appreciate your feedback and look forward to serving you again in the future!
Professional, thorough, personable, and explained every single detail of their work.
Thank you for your wonderful feedback, JC! We strive for excellence in our service, and we're glad to hear that you found our team professional and thorough. Your satisfaction is our priority, and we look forward to serving you again!
Tom and Anthony were friendly and professional. They kept me in the loop while taking care of the problem at hand. After finishing, they cleaned up like they had never been there.
Thank you for your kind words, Steve! We're thrilled to hear that Tom and Anthony provided you with exceptional service. Keeping our clients informed and maintaining a clean workspace are top priorities for us. We appreciate your support and look forward to serving you again!
Thomas & Anthony showed up on time... I briefed them about what I knew about our leaking toilet. They explained the mission & the estimated cost... They performed the wax ring swap fast & efficiently. Both of them were polite & professional... They completed the job in a very timely manner... Post job clean-up was done very well... Except for the EXTREMELY high cost, ($444.44) for 1 hr of labor, I would recommend Mr Rooter for plumbing jobs.
Thank you for your wonderful review, Ancient Alien! We're thrilled to hear that Thomas and Anthony provided you with professional and efficient service. Your recommendation means a lot to us, and we strive to maintain that level of excellence for all our clients. If you need assistance in the future, don't hesitate to reach out!
Thank you for your 5-star rating, Chuck! We're glad to know you had a positive experience with us. Your support means a lot!
The guys were very quick and professional
Thank you for your kind words, Mitch! We're glad to hear that you found our team quick and professional. We appreciate your support!
Shane Post and Tyler were very friendly and professional. They took their time to explain everything and made sure our sewer line was cleaned .We would definitely recommend Mr. Rooter for your plumbing and drain cleaning needs. We will be having them back to do our new sewer pipes from the basement to the street. Our are burmacoat and after 65 years,they are degrading. Hopefully I can put up another great review after that job is completed. Thank you for coming to our aid. THIS IS WHAT IT LOOKED LIKE WHEN WE CALLED. OUR BASEMENT IS NOW DRY.
Thank you for your wonderful review, CC! We're thrilled to hear that Shane and Tyler provided you with friendly and professional service. It's great to know that we were able to help with your sewer line and that your basement is now dry. We look forward to assisting you with your new sewer pipes soon and appreciate your recommendation!
The technician came in the time frame that was promised. The office gave me a courtesy call about 45 minutes before the technician showed up. He was very neat and efficient. Gave me a written quote before he did any work and that is amount the bill was. Will definitely use them again when needed. Very Professional staff.
Thank you for your kind words, Paul! We're delighted to hear that our technician met your expectations and that you appreciated the professionalism and efficiency. Your feedback means a lot to us, and we're here whenever you need our services again.
Nick was awesome, they were in and out quickly, they were honest and did quality work.
Thank you for your kind words, Brian! We're thrilled to hear that Nick provided you with excellent service and quality work. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
They showed up early and listened to my concerns. Took care of water leak and gave me an estimate.
Thank you for your positive feedback, Tim! We're glad to hear that our team addressed your concerns promptly and efficiently. Your satisfaction is our priority, and we appreciate your trust in us.
I had no hot water and Matt and Stephen diagnosed the situation and they found an electrical problem, I called the electrician they recommended and he came within a couple of hours after my call and replaced the circuit breaker. Very impressed with the whole process.
Thank you for sharing your experience, Sharon! We're glad to hear that Matt and Stephen provided prompt and effective assistance in diagnosing the issue. It’s great to know that our recommendations helped resolve the problem quickly. Your satisfaction is our priority, and we appreciate your trust in us!
prompt, efficient, and did a great job
Thank you for your positive feedback, Bette! We're thrilled to hear that you found our service prompt and efficient. Your satisfaction motivates us to keep delivering great results.
Very quick response, very professional from off ic to technician, great service
Thank you for your wonderful review, Mark! We're thrilled to hear that you experienced quick responses and professional service. We appreciate your support and look forward to serving you again!
Thank you for your 5-star rating, Lynne! We appreciate your support and look forward to serving you again.
They arrived promptly, provide multiple options for rectifying my plumbing issue. Cost effective solution for drain clogs. Great service thank you
Thank you for your wonderful review, Elizabeth! We're glad to hear that our team arrived promptly and provided you with effective options. Your satisfaction is our priority, and we appreciate your kind words!
I called Mr. Rooter because I was told they had a camera to see the health of our sewer line since our shower water appeared to be back flowing into the basement through the washer drain pipe. Shawn was at the house within an hour and a half. After listening to our problem, he explained the process he recommended, provided a quote and he was running a camera down our sewer line in no time. Shawn was patient as my husband asked lots of questions and was happy to allow us to watch his progress. Our line had roots growing at every junction and discovered we have three types of pipes along the way. Due to the condition of the line, a section of the pipe had sand within and the pipe next to the mainline has several cracks that could collapse any time. Shawn explained the recommended solution of a perma lining and provided a quote. We agreed with his recommendation as the house is 90 years old and the sewer line was already patched sometime before we bought it 25 years ago. Shawn was an absolute pleasure to work with and Matt, who came later to help with the hydro-jet used to remove the roots in the line, was also very personable. Both gentlemen were extremely knowledgeable and answered all of our questions without making us feel like we were bothering them. We highly recommend Mr. Rooter and will have no problem calling them again. We are looking forward to having a healthy sewer line and peace of mind. Thank you Mr. Rooter, Shawn & Matt!
Thank you for sharing your experience, Darlene! We're delighted to hear that Shawn and Matt provided you with exceptional service and guidance throughout the process. It's wonderful to know that you felt well-informed and comfortable with the solutions we offered. Your recommendation is greatly appreciated, and we're here to assist you anytime you need help in the future. Thank you for choosing Mr. Rooter!
Total Number of Reviews:1475