4.9/5

172 Ratings

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Rachel Stewart
Rachel Stewart via Google

This is a great business! They were quick and very thorough and patient. I highly recommend Mr Rooter for cool office personnel and skilled technicians.

Kim Brown
Kim Brown via Google

We will use this company again when necessary. The responded that day and in 4 hours the problem was resolved. The service man was very polite and knowledgeable. Thank you! Kimm

Response from Owner

Thank you for the 5-star review Kimm! We try to respond quickly, explain what we need to do then perform the work thoroughly. I’m glad we met your expectations and will share this with Andrew.

Jacqueline Wadsworth
Jacqueline Wadsworth via Google

Response from Owner

Thank you for the 5 stars. We are happy to have got your drain cleared and cleaned!

Jennifer Molner
Jennifer Molner via Google

The plumber was on time and got the job done in a timely manner.

Response from Owner

Jennifer, thank you for the review. We appreciate the opportunity to work with you.

Jane Ashford
Jane Ashford via Google

Andrew was very friendly as well as knowledgeable. He took time to explain what he was doing as he proceeded with the task at hand. He also took time to correct a few things that were going to give us problems in the near future. We are grateful for his service and will call on you for future work.

Response from Owner

Jane, thank you for sharing your experience with us. We will be sure to pass on the kudos to Andrew. We are happy to hear that we met your expectations with our plumbing services.

Nirodha Weerapura
Nirodha Weerapura via Google

The technician was not only very knowledgeable and professional, but also very kind & courteous. He went out of his way to make things easier for me as I was not feeling well and had low immunity.

Brian Mullauer
Brian Mullauer via Google

Timely. Great service.

Eric Dryer
Eric Dryer via Google

Professional and honest service. Arrived on time, assesed issue and quickly fixed it. Appreciated the recommendations for future work to be done also.

Jeannie Twist
Jeannie Twist via Google

Friendly, did the job as soon as they could.

Response from Owner

Thank you, Jeannie. It was great to work with you. We appreciate you!

Nick Burrill
Nick Burrill via Google

Response from Owner

Thank you for the 5-star review! We appreciate that you took the time to give us feedback.

Tonae Hannah
Tonae Hannah via Google

Zach was very helpful and professional! 5 star service all the way!

Response from Owner

Tonae, we will be sure to pass your review onto Zach. We are thrilled to hear that you are happy with he service you received.

Matt Davis
Matt Davis via Google

Highly recommended! If you're looking for a trustworthy, honest plumber that performs high-quality work they'll stand behind, Mr Rooter is the best I've found. As a first-time homeowner who is deathly afraid of water-related repairs, I'm glad to have a go-to company to call when I need things done.

Danny Fielding
Danny Fielding via Google

John Olson
John Olson via Google

Friendly and efficient

Mav Six
Mav Six via Google

Ben, Zack and the team were awesome. They identified the problem right away. They went above and beyond to fix the issue throughly. Zack was efficient and friendly in troubleshooting things. Ben’s years of knowledge / experience were so valuable in creating the solution. He even followed up to ensure things were fixed to our satisfaction! That’s what “ well done” looks like!

LaShara Watson
LaShara Watson via Google

Zach and Mike were great. Thank you guys👍🏽👍🏽👍🏽

Daniel Ryan
Daniel Ryan via Google

Two techs came to do a service call for us. They walked in, looked at the pipe, and said we cant fix that...you are going to have to call a well company. That will be $99 service fee please. I paid and let them know I felt like they were robbing me.. the two techs were beyond professional and apologetic. I let them know it wasn't them... it was their company. after they left I called to speak with a manger. One of the owners wound up calling me back and was beyond nice and compassionate and she actually refunded my service call. She did NOT have to do that. This type of customer care is missing in the world today. I was shocked that I was charged in the first place but I was more shocked when she called and helped sort everything out. 5 stars to the techs and the owner.

Response from Owner

Thank you for the 5 stars, Daniel. Customer service is very important to our entire team. We appreciate the opportunity to receive your feedback, and we let Mike and Zach know of the good things you said about them.

Joan Herrington
Joan Herrington via Google

came quickly when I needed them, very friendly plumber fixed theproblem.

Response from Owner

Thank you for the review, Joan. I'm grateful we could help you out and that you were happy with the service provided.

Amber Walker
Amber Walker via Google

Very responsive, very personable, took care of our plumbing issue immediately.

Courtney H
Courtney H via Google

Response from Owner

Thank you for the 5 Stars, Courtney! We appreciate the opportunity to work with you.

Total Number of Reviews:172

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