Kalamazoo Customer Reviews

We will use this company again when necessary. The responded that day and in 4 hours the problem was resolved. The service man was very polite and knowledgeable. Thank you! Kimm

The plumber was on time and got the job done in a timely manner.

Andrew was very friendly as well as knowledgeable. He took time to explain what he was doing as he proceeded with the task at hand. He also took time to correct a few things that were going to give us problems in the near future. We are grateful for his service and will call on you for future work.

The technician was not only very knowledgeable and professional, but also very kind & courteous. He went out of his way to make things easier for me as I was not feeling well and had low immunity.

Timely. Great service.

Professional and honest service. Arrived on time, assesed issue and quickly fixed it. Appreciated the recommendations for future work to be done also.

Friendly, did the job as soon as they could.

Zach was very helpful and professional! 5 star service all the way!

Highly recommended! If you're looking for a trustworthy, honest plumber that performs high-quality work they'll stand behind, Mr Rooter is the best I've found. As a first-time homeowner who is deathly afraid of water-related repairs, I'm glad to have a go-to company to call when I need things done.

Friendly and efficient

Ben, Zack and the team were awesome. They identified the problem right away. They went above and beyond to fix the issue throughly. Zack was efficient and friendly in troubleshooting things. Ben’s years of knowledge / experience were so valuable in creating the solution. He even followed up to ensure things were fixed to our satisfaction! That’s what “ well done” looks like!

Zach and Mike were great. Thank you guys👍🏽👍🏽👍🏽

Two techs came to do a service call for us. They walked in, looked at the pipe, and said we cant fix that...you are going to have to call a well company. That will be $99 service fee please. I paid and let them know I felt like they were robbing me.. the two techs were beyond professional and apologetic. I let them know it wasn't them... it was their company. after they left I called to speak with a manger. One of the owners wound up calling me back and was beyond nice and compassionate and she actually refunded my service call. She did NOT have to do that. This type of customer care is missing in the world today. I was shocked that I was charged in the first place but I was more shocked when she called and helped sort everything out. 5 stars to the techs and the owner.

came quickly when I needed them, very friendly plumber fixed theproblem.

Very responsive, very personable, took care of our plumbing issue immediately.