4.8/5

746 Ratings

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Jess Travels
Jess Travels via Google

Cody came out and gave excellent service. Remodeling our home and getting ready to install a new water softener. Cody was able to listen and understand exactly what we were looking for. He gave us a few options with different price points for us to choose. Would definitely recommend you ask for Cody for any of your plumbing needs.

Allene Rachal
Allene Rachal via Google

Cody did a great job. Drain line flows now. He was able to get here a little early and phoned ahead to make sure it was OK. I hope I get him next time I need to call.

Jack Wallis
Jack Wallis via Google

Response from Owner

Thank you, Mr. Wallis, for leaving us a 5 star review. We appreciate you taking the time to do so! We hope you think of us next time a plumbing issue arises. We appreciate you!

ItzJojo Love
ItzJojo Love via Google

Excellent service. My tech was Cody. He was very professional, thorough, and answered all of my questions in a way that I could completely understand. He is an amazing plumber. I appreciate his knowledge. Ms. Thornton

Response from Owner

Ms. Thornton, We appreciate you leaving your kind review for Cody. We couldn't agree more with you! We are thrilled to hear that you were happy with our prompt and professional plumbing service and that Cody provided excellent customer care. Please don't hesitate to reach out to Mr. Rooter Plumbing of Jacksonville if you ever need us again! Thank you!

Roselyn Custodio
Roselyn Custodio via Google

Called and sent a technician the same day! Cody was our technician and was very helpful. Fast service!

Response from Owner

Roselyn, Thank you so much for your wonderful 5 star review! Cody will be happy to hear of your kind words for him. Thank you for trusting us with your plumbing needs. We hope that you keep our number on speed dial for the future should the need ever arise for plumbing services. We appreciate you!

Kristopher Nicholas
Kristopher Nicholas via Google

Codey was the man! Professional and proficient.

Response from Owner

Awesome to hear this, Nick! We love receiving great reviews on a job well done for our technicians out in the field. Thank you so much for leaving your review for Cody. We will be sure to pass along your awesome feedback to him. Please keep our number on speed dial for any future plumbing needs you may need. Referrals are some of the best compliments you can give us here at Mr. Rooter Plumbing, alongside this kind review! Thank you!

Barbara Kirkland
Barbara Kirkland via Google

Alex did a great job. He also answered my questions with no problem. Very satisfied with the final product. Thanks Alex

Response from Owner

This is great to hear, Mrs. Kirkland. We will be sure to pass along your rave review for Alex - it will make him happy to see it! Please keep us in mind for any plumbing issues you may have in the future and don't forget to let your family and friends know about us. Thank you for being such a great customer. We appreciate you!

Parker Parker
Parker Parker via Google

Cody was very polite and professional with some valuable information too👍

Response from Owner

Mrs. Parker, we love to hear such great feedback from our customers! Thank you so much for taking the time to leave Cody an awesome review. He will be happy to read your kind words. Please keep us in mind for any future plumbing work you may need done, as we can do it all. No job is too big or too small! Mr. Rooter Plumbing thanks you for being a great customer!

Nancy Hale
Nancy Hale via Google

Cody came out and great service. Identified the problem leak.

Response from Owner

Awesome to hear this, Nancy! Here at Mr. Rooter Plumbing we are happy to have Cody as part of our team and we are glad to hear your experience with him was a great one. Thank you for leaving us a review and we hope we have gained you as a loyal Mr. Rooter customer for life. Thank you!

P Mooney
P Mooney via Google

Job done right and quick.

Response from Owner

Thank you so much, Patrick, for leaving us a 5 star review! Alex will be happy to see and hear of your kind words. Please don't hesitate to reach out to Mr. Rooter Plumbing of Jacksonville if you ever are in need of plumbing in the future. We can do it all and pride ourselves on great customer service. Thank you!

Lola Inman
Lola Inman via Google

Cody and Thomas came out and fixed our shower and we're amazing!

Response from Owner

Awesome to hear this, Lola! Thank you so much for leaving feedback for our technicians, Thomas and Cody! They will be happy to hear of your rave review for them. Please do not hesitate to call us for all your plumbing needs. We can help with anything plumbing related! clogs, installs, water heaters, water softeners, sewer lines, redrains - we can do it all. We appreciate you!

Blondena Caswell
Blondena Caswell via Google

Very friendly and professional. On time .

Response from Owner

Thank you, Ms. Caswell, for leaving us a 5 star review! Alan and Dayshon are an integral part of our team here at Mr. Rooter and we are happy your experience with them was a great one. Please don't hesitate to give us a call should you need any future plumbing needs. We unclog drains, do installs of all types, do redrains and sewer lines and everything in between. We appreciate you giving us the opportunity to service your plumbing needs! Thank you!

Jody
Jody via Google

Prompt professional

Response from Owner

Thank you for taking the time to leave us a great review, Jody! We pride ourselves on great customer service and are glad to hear your experience with us was a wonderful one. Please keep our phone number handy for any future plumbing needs you may need - clogs, sewer lines, water heaters or softeners, installations, redrains - we can do it all. We appreciate you!

Alfredo Johnson
Alfredo Johnson via Google

Great dependable service

Response from Owner

Thank you so much, Mr. Johnson, for leaving us a 5 star review. We are happy to hear Alex exceeded your expectations and made a good standing impression! Please do not hesitate to reach out to us when you are in need of any and all plumbing issues. We do it all, big or small, from clogged drains to sewer line repairs and everything in between. Thank you!

Felicia Mcneal
Felicia Mcneal via Google

Alan and Justin were great and came last minute for an emergency and couldn’t be happier.

Response from Owner

Thank you so much, Felicia, for leaving Alan and Justin a 5 star review. We are so happy to hear your experience with them was a great one! Please keep Mr. Rooter Plumbing of Jacksonville in mind for your next plumbing issue - we can do it all! We appreciate you!

Paul Watchorn
Paul Watchorn via Google

The two gentlemen that came were very good and very cordial. They got right to the job and did an excellent job. Highly recommend this business

Response from Owner

Thank you so much, Paul, for leaving these kind words for our team and our company. It means the world to us here at Mr. Rooter of Jacksonville when customers leave wonderful reviews for a job well done. We strive for excellent customer service with quality work and it makes us happy to hear we achieved both with you. Please keep us in mind the next time you experience any plumbing related issues - no job is too big or small for us here at Mr. Rooter of Jacksonville

Patricia Cochran
Patricia Cochran via Google

Thomas was awesome!!! Came out in Christmas Eve for an urgent issue and fixed it in under an hour. Would recommend and will definitely call in the future!

Response from Owner

Thank you, Patricia, so much for leaving us a great review. We appreciate you taking the time to give us feedback on our technician, Thomas. He certainly is an integral part of our team! Please do not hesitate to call us again in the future. No job is too big or too small!

Thomas Thompson
Thomas Thompson via Google

Call Mr Rooter Plumbing with an emergency leak from a bad fixture. They dispatch a service truck within a couple of hours. Alex Smith arrived replaced both hot and cold fixtures very professionally. I highly.recommend Mr. Rooter plumbing and Alex.

Response from Owner

Awesome to hear this, Mr. Thompson! We love to hear feedback from all of our customers for a job well done. Thank you for taking the time to leave Alex and Mr. Rooter of Jacksonville a 5 star review. We hope you continue to use us for all your future plumbing needs and refer us to family and friends should they have plumbing that needs addressing. Thank you!

Susan Herd
Susan Herd via Google

Bobby Williams
Bobby Williams via Google

When our sewer line started backing up into our house on a Sunday night, Mr. Rooter called back just minutes after my initial call. Two other plumbing companies never called back. Alex, Justin and the rest of the Mr. Rooter crew were a tremendous help not only with fixing issues on "our side" of the sewer line but were persistent with getting JEA to respond quickly when we discovered there was also an issue on the city's side of the sewer line. Although many plumbing companies in Jacksonville have raised their prices to the stratosphere, I found Mr. Rooter's prices to be very fair. I have hired Mr. Rooter before and will definitely hire them again.

Total number of 5 star reviews :677

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