4.7/5

77 Ratings

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What People Are Saying About Mr. Rooter Plumbing of Hurricane

Andrea Hayes
Andrea Hayes via Google

Andrew was super nice and helpful! He got the job done quickly and efficiently. Thank you! ☺️

Response from Owner

Hi Andrea, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Larry Perchez
Larry Perchez via Google

Response from Owner

Hi Larry, thanks for your review and for choosing Mr. Rooter Plumbing! We are so grateful that you gave us a chance.

Kirk Antes
Kirk Antes via Google

I had a water supply line leak. I usually do all of my own work, but as I have aged, I often need help, especially when we had no water to the house. When the original supply line was installed, the irrigation spurs were not isolated from the house supply line, and roots caused a break in one of the irrigation spurs. With no way to shut off the spur, a new line was needed. Other estimates began in the $9K range, but with me doing much of the work, when Mr Rooter arrived, they performed the task for under $2K. Austin completed the job when he promised, did a great job and "rolled with the punches," when several unexpected obstacles popped up. He was very knowledgeable, worked well alone and was a pleasure to have do the work. So much so, I also had him install a whole house water filtration system, once we got water again. This time we isolated the two irrigation spurs. I recommend Mr. Rooter and Austin and will have them return if I should need further plumbing service.

Response from Owner

Hi Kirk, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Jorge Benavides
Jorge Benavides via Google

Response from Owner

Hi Jorge, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!

Craig Cox
Craig Cox via Google

Working with Ron and Jorge is a pleasure.

Response from Owner

Hi Craig, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Emilee Wikan
Emilee Wikan via Google

Austin was absolutely amazing and very knowledgeable. He was very prompt and very professional!

Response from Owner

Hi Emilee, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Janet Hardy
Janet Hardy via Google

I had the best experience and customer service today with Andrew that I have ever had. It has been a tough go lately for me and Andrew made up for it.. His countenance and professional manner was awesome. They don't make kids and work ethic like this very often anymore. He made my Hot Water Heater problem a positive experience. He was on time, made it all happen and completed it efficiently today.. Thank you so much for such a great experience. I will definitely call you again if needed and will pass it on to my family and friends.

Response from Owner

Hi Janet, thank you for leaving this review for Mr. Rooter Plumbing and our team. We're grateful for your support, and we're glad to see that you were satisfied with our services. Thanks again for choosing us, and have a great day!

Pamela Kirschke
Pamela Kirschke via Google

Took the time to explain everything and answer all my questions.

Response from Owner

Hi Pam, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next plumbing or drain problem to tackle.

Josh Anderson
Josh Anderson via Google

Response from Owner

Hi Josh, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Brad Mills
Brad Mills via Google

Response from Owner

Hi Brad, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Chandler Kuhlmann
Chandler Kuhlmann via Google

Mr. Rooter is the place to go! They were very professional and did the best job. They got in, did the job, and got out in a good amount of time. Highly recommend Mr. Rooter for all your plumbing needs.

Response from Owner

Thanks so much for your feedback Chandler! It makes our day hearing about how much our customers love Mr. Rooter Plumbing and the great service they've received from our team. We will pass on your review to our team and look forward to helping you again.

Merlene Stobie
Merlene Stobie via Google

We had prompt service and a very good technician that took care of every thing- thank you for keeping us notified

Response from Owner

Thank you Merlene for your great review. It makes our day hearing about how much our customers appreciate the service they receive from our team at Mr Rooter Plumbing. We look forward to working with you again in the future.

Xavier Cardone
Xavier Cardone via Google

Shower broke around 430pm. Called Mr.Rooter, was told it would be about 2 hours until someone could come. 45 minutes later I get a message saying Josh from Mr.Rooter is on his way. Josh showed up, was extremely professional and courteous. Fixed my shower in like 10 minutes flat. In other words the whole experience far surpassed my expectations. He set the bar pretty high with the service and honesty throughout the visit. 10/10 would request Josh again.

Austin Condie
Austin Condie via Google

Our plumber Jacob was amazing help. Our water heater was having some issues and Jorge on customer service did a great job on being quick and helpful. Jacob showed up on time and delivered a great service with a better results. Will definitely be using them again.

Sheila Larsen
Sheila Larsen via Google

Mr Rooter and Andrew did a wonderful job at my friend Mariana’s house! Thank you so much!

Response from Owner

We appreciate your review, Sheila! We love to hear that Mariana's plumbing service was seamless. Thanks for your great feedback! Mr. Rooter Plumbing of Hurricane

Jeff Adams
Jeff Adams via Google

Andrew did a super job and is one of the nicest and most possitive people I've ever met. Keep up the good work Andrew!!

Response from Owner

Thank you, Jeff! We're proud to have Andrew on our team, and it's terrific that his positivity resonated with you. We will make sure to let him know you're pleased! Mr. Rooter Plumbing of Hurricane

John Shanklin
John Shanklin via Google

Very polite an knowledgeable. First my problem in less then an hr

Response from Owner

Thank you, John, for taking the time to rate your experience with our plumbing service! We're glad we could provide a quick fix to your issue. Mr. Rooter Plumbing of Hurricane

Dustin Jones
Dustin Jones via Google

Josh was great at fixing a leak coming off our main line especially with me lurking over his shoulder. Very friendly technician! Price seemed high, but probably normal for weekend emergency work.

Response from Owner

Thanks, Dustin. It's terrific that Josh provided you with excellent service during your weekend plumbing emergency. We hope it gives you peace of mind to know that we always stand behind our work! Mr. Rooter Plumbing of Hurricane

Elizabeth Johnson
Elizabeth Johnson via Google

Josh came out checked out my water heater & softener, gave me a bid & had new ones put in in several hours. Cleaned up when he was finished.

Response from Owner

Elizabeth, thank you for your great feedback! We will make sure Josh knows you appreciate his excellent service on your water heater. We're always happy to help if you need us again! Mr. Rooter Plumbing of Hurricane

Trevor Sanders
Trevor Sanders via Google

Joe is a great guy. It's never fun to need a plumber. Usually it's a mess. Joe is quick, honest, and detailed with his work. Very positive experience.

Response from Owner

Thank you, Trevor, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Total Number of Reviews:77

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