What Questions to Ask Your Plumber Before and After Service

If you’re in need of plumbing service in the Greater Syracuse area, it’s important to be fully informed. To get the best plumbing services, you need to know what to look for, what to expect and what you’re getting. In that spirit, here are the questions you should be asking your plumbers in Syracuse before and after the service they provide.

Questions to Ask Your Plumber Before Service

Be sure to ask these questions, or something similar, before you agree to have a particular plumber begin service:

1. Are you licensed?

It’s natural to assume a plumber offering you service is licensed by the city or state, but it’s not necessarily the case. If they are not licensed and do work that is not up to standard, you have little recourse. It’s a simple matter to check the license of your plumber, and it can give you some important peace of mind.

2. How much will this cost?

You don’t want to get in a situation where you sign off on work and then at the end, find out it costs much more than you were expecting. A quality plumber that stands behind their service should be able to give you a free, accurate estimate of the cost of service. The best plumbers will offer upfront flat rate pricing so you know exactly what you are getting into.

3. Do you clean up after?

It may surprise you to know that for some plumbing services in Syracuse, cleanup may not be included in the cost. Find out if your plumber intends to clean up after themselves and if this will incur an extra charge.

Questions to Ask Your Plumber After Service

It can be helpful to ask some follow up questions after your plumber has completed repairs, such as:

1. Can you tell me what caused the problem?

If you have a plumbing problem, there’s a reason. If your plumber is able to fix the problem, they should be able to explain to you why it happened. Whether it’s someone putting something down the drain they shouldn’t have, leaky pipes or an old plumbing system that needs to be replaced, it’s important to know why you needed to call the plumber in the first place.

2. What can I do to prevent this problem from happening again?

Naturally if the problem is clogging the drain with a foreign object, you have an easy solution. For other problems, though, a little plumbing maintenance may be what forestalls future occurrences. Feel free to ask your plumber what kind of regular maintenance you can do to keep your plumbing system in top shape.

3. Do you offer 24/7 emergency service?

If you’re happy with the work your plumber has done, you’ll probably want to know if you can rely on them when emergency strikes. If this plumber has 24/7 service, keep their number handy and have the peace of mind of knowing if a sudden emergency arises, you’ll have someone to call.

We’re Here for You 24/7

If you do need plumbing services in Syracuse, Mr. Rooter Plumbing of Greater Syracuse is more than happy to answer all these questions and more. With 24/7 emergency service, free estimates, upfront pricing and a tradition of nearly 50 years in plumbing services, Mr. Rooter Plumbing is the trusted name for plumbing in Syracuse today.