Total Number of Reviews:1838
Excellent work, team. Please continue to maintain this high standard.
Thank you for your kind words, Jaaron! We're thrilled to hear that you were pleased with our work. We will definitely strive to maintain this high standard moving forward. Your support means a lot to us!
The technician was prompt arriving. We appreciate his great customer service and attention to the issue.
Thank you for your wonderful feedback, Annie! We're glad to hear that our technician provided prompt service and great customer care. Your satisfaction is our priority, and we look forward to assisting you in the future!
This company was so easy to work with. Scheduled within a day and did it all Online. Patrick was great! He found the issue and got to work quickly to resolve. Will use them again
Thank you for your wonderful review, Nicole! We're thrilled to hear about your positive experience and how quickly we could assist you. Patrick and the team appreciate your kind words and look forward to serving you again in the future!
Thank you for your 5-star rating, Erica! We appreciate your support and look forward to serving you again.
Mr. Rooter is the best plumbling company ever. They come quickly even the same day if possible. Work is done well. Professional respectful, kind service. Clean up done just like the work that is done PERFECTLY. I want to recognize their 2 employees for giving this kind of service: Cody for replacing the water heater and taking care of all the up to date requirements for this to be done even offering to help me give me help to find an electrician for that part of the required service to meet today's required codes. The water heater that was offered for purchase is more efficient which will cut my bills down too. Then on another trip coming here to fix the leaking toilet, he analyzed the cause of the problem but also answered my questions I asked so I could wisely decide what to do to prevent future problems. The toilet now is not leaking and he was so experienced at doing this work that it was done so quickly. The next employee is Eli, who replaced the kithen faucet and the much needed related other replacements. He first analyzed the problems and let me know the options to take care of the all the needs that were involved and this made less plumbing problems for later and easier for me now plus gave knowledge of the use of the new cut off valves for my house making it easier for me. All work was done excellently and clean up taken care of by him.
Thank you very much for your review, Clarice! We're thrilled to hear that our team, especially Cody and Eli, have provided you with excellent, efficient and professional service. It's always our goal to offer our clients the best solutions tailored to their needs. We're glad we could help and provide a seamless service for you.
Big thanks to Sean and Colby for a timely and professional service! I would highly recommend their work
Thank you for your wonderful review, Stephen! We're glad to hear that Sean and Colby provided you with timely and professional service. Your recommendation means a lot to us!
Kevin was awesome and showed up on a Sunday evening with our basement flooded. Would recommend!
Thank you for your wonderful review, Taylor! We're glad to hear that Kevin was able to assist you promptly, even on a Sunday evening. Your recommendation means a lot to us!
Thank you for your 5-star rating! We appreciate your support and look forward to serving you again in the future.
Everyone was professional and helpful. We will definitely recommend Mr. Rooter for future plumbing needs!
Thank you for your kind words, Larry! We're thrilled to hear that our team met your expectations. Your recommendation means a lot to us, and we look forward to helping you with any future plumbing needs!
Hunter and Trevor came out to help us with several issues, including a leaking water heater. They explained every step of their repairs as well as all available options and helped us with the cost as much as they could. They spent an entire work day at our house and were extremely professional throughout. I am so grateful for their hard work. We have used Mr Rooter for other big jobs at our home and will continue to use them as our main plumbers. Highly recommend.
Thanks so much for the wonderful review, we are so thankful you were pleased. Ill let Brysen know how much he was appreciated.
Steve was extremely kind, knowledgeable, and competent. He did everything he said he would do and was very professional about it all. I highly recommend Mr Rooter and Steve Smith.
Thank you for your wonderful review, Lorna! We're thrilled to hear about your positive experience with Steve and our team. Your recommendation means a lot to us. We look forward to serving you again in the future!
Andy came out on a Sunday afternoon and worked quickly to diagnose our problem. He explained the options for fixing our issue and worked through a difficult job to make sure my family and I could get ready for school and work normally in the morning. Very thankful he came out!
Thank you to Erick for his excellent service clearing a clogged sewer line and scoping the inside to pinpoint the issues. Another Thank you to Kevin and Gunner for their hard work and dedication digging up and replacing the section of line causing issues. All these gentlemen were professional and dedicated to resolving all the issues. Job well done!
Thank you for your incredible feedback, Jim! We're thrilled to hear that Erick, Kevin, and Gunner provided you with excellent service and professionalism. Your appreciation means a lot to us, and we'll be sure to share your kind words with the team. Thank you for choosing us!
Great service. Terrific scheduling, they called 1 hour before and sent a picture of the staff so we knew who to expect. They showed up on time and worked quickly to address the issue. Once the issue was resolved they did a great job cleaning up the mess, even more than what they had created. Would highly recommend them and will use again should there be a need. Great professional company and staff.
Thank you for your wonderful review, Larry! We are thrilled to hear that you appreciated our service and professionalism. Your recommendation means a lot to us, and we're glad we could help resolve your issue effectively. We look forward to serving you again if the need arises!
Kevin did a great job in explaining the process of how he was going to fix the faucet.
Thank you for your wonderful review, Renee! We're glad to hear that Kevin provided you with clear explanations during the process. Your satisfaction is our priority, and we appreciate your support!
Alan and his team at Mr. Rooter were professional and courteous. They were on time and cleaned up at the end of each day. Eric gave us the initial estimate and there were no surprises. We are pleased with the job and will recommend this company to friends and neighbors.
Thank you for your wonderful review, Cathy! We are delighted to hear about your positive experience with Alan and the team. We appreciate your recommendation and look forward to serving you and your community in the future!
Steve was great! He fixed our issue quickly and even explained to me how to troubleshoot if it were to happen again in the future.
Thank you for the wonderful feedback, Nick! We're delighted to hear that Steve provided excellent service and valuable information. If you have any further questions or need assistance in the future, we're here to help!
Shawn Smith was knowledgeable and able to explain the situation we had during our plumbing issue. Thank you for the Help
Thank you for your kind words, Angel! We're glad to hear that Shawn was able to assist you effectively with your plumbing issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
I am so happy with the reverse osmosis system Mr. Rooter Plumbing of Lexington installed under my kitchen sink. I no longer have to purchase drinking water for my family! It is working perfectly!
Thank you for your wonderful review, Ms. Me! We're thrilled to hear that you're happy with the reverse osmosis system. It's great to know that it’s making your life easier and providing clean drinking water for your family. We appreciate your support!
Thank you for the 5-star rating, Bertha! We're thrilled to know that you're satisfied with our services. Your support means a lot to us!
Total Number of Reviews:1838