4.8/5

740 Ratings

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Belinda Kunczt
Belinda Kunczt via Google

Very pleased with our experience. We were scheduled the same day, they were professional and pleasant to work with. They explained the situation well and we will use them in the future should we have the need.

Response from Owner

We’re so glad we could help the same day, Belinda. Explaining the situation and making things clear is always a priority for us. Thank you for trusting Mr. Rooter Plumbing—we’ll be here if you need us again! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Paul Lewis
Paul Lewis via Google

Great experiance

Response from Owner

We're glad to hear you had a great experience, Paul. Thanks for choosing Mr. Rooter Plumbing! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Redd Thompson
Redd Thompson via Google

Response from Owner

Redd, it's nice to see you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Elizabeth Green
Elizabeth Green via Google

Great service! Mike was attentive, patient and took the time to explain things to me.

Lisa Jones
Lisa Jones via Google

Great customer service and always my "go to"

Response from Owner

Thank you for taking time to submit a review, Ms. Jones. We are grateful for your business!

Ralph Campbell
Ralph Campbell via Google

Person that came out was very polite, knowledgeable, cleaned up and friendly.

Response from Owner

Thank you, Carol. We're glad your plumbing service was as seamless as possible! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Andrew Manville
Andrew Manville via Google

Mike was awesome. Took his time did it right and fixed the problem. Highly recommend!

Response from Owner

Thanks for sharing your recommendation, Andrew. We'll be sure to let Mike know you appreciate his help with your plumbing repair project! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Laura & Darius Chargualaf
Laura & Darius Chargualaf via Google

Every experience I have with Mr. Rooter of Indianapolis is professional and prompt. They are quick to take care of our needs and keep us informed of the status of our service request every step of the way. Every tech we’ve ever worked with is knowledgeable and kind. Thank you!

Response from Owner

Your review made our day, Laura and Darius! Thank you for your thoughtful feedback about our team's service. We're honored to earn your continued trust and are happy to help if you need us again! Mr. Rooter Plumbing of Indianapolis and Central Indiana

King Frisby
King Frisby via Google

Response from Owner

Thanks for choosing us for your plumbing needs! It's great to see you're pleased. Mr. Rooter Plumbing of Indianapolis and Central Indiana

HeartPointe Church
HeartPointe Church via Facebook

Mr. Rooter Plumbing promptly responded to my plumbing needs, kept me informed of the progress, completed the job in an excellent fashion, and were very upfront about their pricing. The men who worked on my plumbing were kind and professional. I highly recommend Mr. Rooter Plumbing.

Jacqueline Johnson
Jacqueline Johnson via Google

Just about everything on this sink was wrong, and Jake fixed it right up replaced what needed to be replaced, turn upside down, upside right and stop one leak I didn't even know I had, and tightened up all the fixtures. So I would say he went above and beyond explained very well what he was doing step by step even though I was just anxious to get it done LOL 💯 Thank you Jake! The young lady on the phone was very nice also! Jacqueline Johnson 👍

Response from Owner

Thank you for the compliment, Jackie! We’re happy to hear that Jake was able to fix all the issues with your sink and explain the process along the way. We also appreciate you mentioning our team’s helpfulness on the phone. We look forward to assisting with any future plumbing needs! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Timothy Plummer
Timothy Plummer via Google

I had a wonderful experience with Mr Rooter. Previously Ben Franklin Plumbing came out twice within a month to clear roots from a sewer line, and the fix didn't even last a few days either time. (They seemed focused on selling me a replacement line.) After the 2nd time I had Mr Rooter come out with a camera, which showed 2 obstructions still there. I viewed the camera results after Mr Rooter did the root cleaning, and it's a night and day difference. Im asking for a refund from Ben Franklin, and they agreed to give me a refund for both cleanings when I forward the camera evidence to them.

Response from Owner

Timothy, thank you for taking a moment to share your comments! We’re happy we could help you get to the root of the problem and show the difference a proper cleaning can make. It sounds like the camera inspection really helped clarify what was going on with your line, and we’re happy we were able to address the issues. Thank you for choosing us! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Len Bielski
Len Bielski via Google

Very positive experience with Damon and his apprentices. Showed up on time as expected. Didn’t mind assessing my outdoor drain problem even in the daylight savings time darkness. Professional & courteous. Answered questions and did as I asked. Seemed motivated to solve the problem. Had to return on a different day to get it all done. The company called and texted me regularly to keep me informed about their timing and schedule. Stayed late to complete the task working outdoors. Damon knocked on the door at the end the day to review their progress and answer questions. Very well-spoken. Cleaned up their work site and left the area looking good. I am very happy with their service and would use them again without hesitation.

Response from Owner

Thank you for sharing your experience, Len! We're delighted Damon and Zane could help with your outdoor drain issue, even in the darker hours. We appreciate you recognizing their efforts to solve the problem and answer your questions and it's good to know you’d feel confident having them back for future work! Mr. Rooter Plumbing of Indianapolis and Central Indiana

KEELY GREEN
KEELY GREEN via Google

We had a pipe burst on a Saturday morning before having people over and were the most stressed. Jake from Mr. Rooter came out was quick, thorough, knowledgeable and so helpful in fixing the pipe and installing a new water heater. Could not recommend enough!

Response from Owner

It’s great to hear Jake was able to help you out so quickly, Keely! We’re glad he provided thorough and knowledgeable plumbing services, especially in a stressful situation like a burst pipe and water heater installation. Thank you for recommending Mr. Rooter. We really appreciate your feedback! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Ellen Wagner
Ellen Wagner via Google

Had a great experience with Mr. Rooter and our technician, Mike. I made an appointment for the same day due to an emergency and they were out here within a couple hours. Mike was professional, efficient, and answered all of our questions about our issue plus other plumbing questions we had.

Response from Owner

Ellen, it was our pleasure to come out same day for your emergency plumbing issue. We're glad we could make your experience a positive one and that Mike was able to answer all of your questions for you. We'll be sure to let him know his efforts to assist you area appreciated! Thank you for giving us a call! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Matt Dammann
Matt Dammann via Google

I would recommend these guys were knowledgeable and professional and stop until the child was complete and my problem was solved.

Response from Owner

Matt, it's nice to know our team provided the expertise and dedication needed to resolve your plumbing issue. Thank you for your feedback and your recommendation! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Stephen Beaven
Stephen Beaven via Google

Everyone have been so helpful, easy to work with, informative and professional!

Response from Owner

Stephen, thank you for your review! We appreciate the opportunity to help you with your plumbing concerns and share our knowledge with you. Mr. Rooter Plumbing of Indianapolis and Central Indiana

larry cooper
larry cooper via Google

Great people. Showed up on time and very professional.

Response from Owner

Thank you for the compliments, Larry! It was a pleasure assisting you with your plumbing needs. Mr. Rooter Plumbing of Indianapolis and Central Indiana

Banu Keles
Banu Keles via Google

Response from Owner

Banu, it's nice to see you had a five-star experience with our plumbing service. Thank you for choosing us! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Michael Coomer
Michael Coomer via Google

Very professional and courteous. They did a professional job on the work that they did. Highly recommended

Response from Owner

Michael, our team will surely be grateful to hear your kind words. Thank you for sharing your appreciation and for recommending our plumbing services! Mr. Rooter Plumbing of Indianapolis and Central Indiana

Total Number of Reviews:740

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