4.7/5

1282 Ratings

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What People Are Saying About Mr. Rooter Plumbing of Greater Charleston

James DiLella
James DiLella via Google

Lee Stritz and his assistant came to my home today for an emergency broken sewer line. Mr Rooter and Lee responded within 2 hours from my initial call! It was an amazing service. Lee Stritz and his assistant worked into the darkness of the night to finish a difficult job. I was extremely satisfied! Mr Rooter, you have a great associate in Lee. You should be very proud!

Response from Owner

Hi James, thank you for taking the time to leave us a review. We're glad to hear you enjoyed your experience working with us. Thanks again for choosing Mr. Rooter Plumbing as your local plumbing and drain company and have yourself an awesome day!

Lowcountry Innovation Center
Lowcountry Innovation Center via Google

We had an after hours emergency arise and Parker was amazing! Not only was the issue professionally resolved but Parker's communication was superb!

Response from Owner

Hi Lowcountry, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

sthrnbear
sthrnbear via Google

Zac came into a situation that another plumber made a mess of and just left, after charging me $130, and took his time to find out the problem, come up with a solution, and fixed it. He made me feel comfortable and glad that I called Mr. Rooter, which I will again if needed. Very, very professional.

Response from Owner

Hi Sthrnbear, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

Tyler Richardson
Tyler Richardson via Google

Response from Owner

Hi Tyler, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Timothy Brown
Timothy Brown via Google

Tyler was very professional and diligent in solving the problems.

Response from Owner

Hi Timothy, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next plumbing or drain problem to tackle.

Gigi Patterson
Gigi Patterson via Google

Excellent service

Response from Owner

Hi Gigi, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

Whitney Waki
Whitney Waki via Google

Mr Rooter sent a very pleasant man named Tyler. He was excellent and efficient. Tyler had to repair an item from another job that took the previous person over 2 hours to do. Tyler completed that same project with the same issues plus 3 other plumbing issues in less than an hour. Left my house spotless. I was dreading having this plumbing job done, put it off as long as I could, because of the time frame I thought it was going to take. Boy was I pleasantly surprised at how quickly it was done. I can not praise Tyler’s work ethics and professionalism enough. 🎉

Response from Owner

Hi Whitney, thank you! We appreciate you leaving a review, and we're happy to see that you had a great experience with Mr. Rooter Plumbing and our team. Thank you for choosing us!

Brandon Myers
Brandon Myers via Google

Super great and professional job done by Lee steitz, he replaced 2 valves for my kitchen sink and restored hot water to the line as well.

Response from Owner

Hi Brandyn, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Martha Jones
Martha Jones via Google

This company is by far the most customer service oriented one I've had the pleasure of dealing with in decades.. Yes, DECADES! Zac came out after we had received several days of rain, drained a deep hole, got muddy as a happy puppy, fixed the problem and left with a smile. I doubt he'd have done better for his boss or his mother. I would recommend Mr. Rooter to anyone looking for a quick to respond, reliable plumber.

Response from Owner

Hi Martha, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

Willie White
Willie White via Google

Response from Owner

Hi Willie, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Calvary Chapel Summerville
Calvary Chapel Summerville via Google

They came quickly to take care of our issue. We're timely and polite. Did the job quickly and efficiently. Would call them again.

Response from Owner

Hi Carol, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Jessica Roberts
Jessica Roberts via Google

Very friendly and helpful, got everything working perfectly!

Response from Owner

Hi Jessica, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!

Lisa Merrill
Lisa Merrill via Google

Lee from Mr. Rooter was informative and worked very hard to resolve our plumbing concerns!

Response from Owner

Hi Lisa, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Jeff Witherly
Jeff Witherly via Google

Lee was so quick to arrive and get the job done. I have never had such an easy experience with a plumber. Thank you! We’ll be back when we need you.

Response from Owner

Hi Jeff, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

Ann Moravick
Ann Moravick via Google

Response from Owner

Hi Ann, thank you for leaving this review! It’s great to see that you had a positive experience with Mr. Rooter Plumbing, and we're glad that we could provide satisfying service for your plumbing and drain needs. Thanks again for choosing us and have a great day!

Eugene Grygielko
Eugene Grygielko via Google

Mr. Rooter fast response . Tyler arrived within an hour from my call. Was very knowledgeable and fixed the problem in a half hour. Good service

Response from Owner

Hi Eugene, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Daniel Delpriora
Daniel Delpriora via Google

Excellent communications, patience & service.

Response from Owner

Hi Daniel, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!

Erika Butts
Erika Butts via Google

Glad I called great service very helpful and professional I will be using the company again in the future

Response from Owner

Hi Erika, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Mark Williams
Mark Williams via Google

Great

Response from Owner

Hi Mark, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

Trevor Barillaro
Trevor Barillaro via Google

Very please fixed my issue

Response from Owner

Hi Trevor, thank you for your review! We're glad to hear that you enjoyed your experience with Mr. Rooter Plumbing. Thanks again for choosing us and have a great day!

Total Number of Reviews:1282

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