Kasi V Kanuri
Kasi V Kanuri via Google

Had a last minute issue with my backflow water valve testing and needed a replacement and permit done. They handled everything efficiently and got me out of trouble with the City. Did a great job and charged reasonably. Definitely recommend Heidi and team.

Response from Owner

Viswanadh thank you so much for the five star review and sharing your experience. We have a hard working team, all here to rescue home owners like you! Glad to hear we quickly resolved the issue with the city and was able to help you :)

Tram Hunter
Tram Hunter via Google

The best plumbing I’ve seen. Quick and easy and done with perfection. Shout out to Mr. Rooter

Response from Owner

Thank you, Tramar! We really appreciate you sharing your experience with us. Sounds like Sebastian and Gavin did a great job. It's really assuring to know our team did a great job all around. Thank you so much for choosing and recommending our team. We appreciate it more than I can express.

Michelle Wilson
Michelle Wilson via Google

Response from Owner

Thank you Michelle for your business and the 5 stars :) We look forward to serving you again

Jami Psencik
Jami Psencik via Google

Amazing experience! When our toilet started gurgling I scheduled an appt. late at night for a couple days out and was texted right back with a sooner day. I was updated throughout on who my technician was and where they were along the way. Sebastian and his brother got to work and immediately found the issue...blocked main drain pipe...not a fun task at all. After getting down to about 3' he arranged a professional dig to come out and handle the remaining 4'. Yes, the break was 7' down. Sebastian contacted me throughout to let me know what was happening. They came back out after the dig and replaced all the damaged pipes and fitting. They were so great to deal with. Professional, knowledgeable, and just plain fun to talk to. The site was cleaned up and all the old fittings removed. Dig company came the next morning and filled back in the hole seamlessly. Mr. Rooter of Frisco and Sebastian made a dreadful job painless. Will definitely be my first call in the future. Thanks guys!!!

Response from Owner

Jami, thank you very much for leaving us such a thoughtful review. We think we have a great team here and love hearing when our customers share that opinion. It's great to know our techs worked hard to get your plumbing issues resolved quickly. Sebastian and Gavin are great at what they do, so glad to hear we were able to fix your problem quickly. It sounds like they did great job and was respectful of you and your home.Thank you so much for choosing us!

Melissa Roman
Melissa Roman via Google

Quick and courteous. You can't ask for better service.

Response from Owner

Melissa, thank you for the review. We love to hear when our guys do a great job. We look forward to working with you in the future. Thank you for choosing us :)

Nikhil Patel
Nikhil Patel via Google

Fast, friendly, and professional.

George Jones
George Jones via Google

This was the Most excellent experience I have EVER had with a repair company

Response from Owner

Dr George thank you so much for your business and we absolutely enjoy making our customers happy! Thank you for the awesome review.

Gloria Agbor
Gloria Agbor via Google

Response from Owner

Thank you Gloria for the 5 stars and your business

Princess Ludd
Princess Ludd via Google

Sebastian and Gavin were very professional. They quickly located the gas leak, showed me where it was leaking and advised me of the repair needed. Quick and easy repair! Thank you for your Awesome Customer Service!!

Response from Owner

Thank you, Princess. We really appreciate you sharing your experience with us. Sounds like Sebastian and Gavin did a great job going over options. It's really assuring to know our team did a great job all around. Thank you so much for choosing us. We appreciate it more than I can express.

Robert Balibrera
Robert Balibrera via Google

Great service and they are very prompt! I use them for all my restaurant needs!

Tom Favorite
Tom Favorite via Google

Where to start...Working with Mr R of Frisco was an awesome experience from start to finish. Within minutes of submitting a request for service and pricing, I was contacted. We setup a time and they arrived on time and presented a very professional approach. They listened to what I was trying to accomplish and instead of trying to steer me in different directions, they just answered my questions which I really appreciated. I evaluate proposals for a living, so i have an odd way of gathering data to make a decision....and honest, simple answers are the key. Their pricing was very competitive, but most important for me, they are locally owned Frisco business and they live in Frisco. This is always my first choice. I joke that working with people I am likely to run into at the grocery store, gives me a better feeling. We worked through terms and pricing...it was very simple and straight forward . Nothing confusing. No shell game. We scheduled the service. Again, on time and ready to work. The work (new hot water heater) was done very quickly and professionally. They were working just outside my home office and hardly noticed them. Because this is a family business I got to talk to a couple of different people and everyone was awesome to work with, and the very reason I try and work with local companies. We all make our decisions based on our own criteria, but I can't think of a single reason to select another company. I couldn't have asked for more. Thanks Mr Rooter!!!

Response from Owner

Good Morning Tom, I would like to personally thank you for choosing Mr. Rooter to serve your plumbing needs. We pride ourselves on providing the best customer service and appreciate every customer contributing to our growth. We are happy to hear Sebastian and Gavin did such a great job. We plan on keeping them LOL. Thanks for the review and the business. Have a wonderful day :)

Steve Wainwright
Steve Wainwright via Google

Good quality workmanship.

Response from Owner

Steve, thank you so much for the five star review and sharing your experience. We have a hard working team, all here to rescue home owners like you! Glad to hear we exceeded your expectations

Donald Adolff
Donald Adolff via Google

Knowledgeable and friendly and fast same day service. Will definitely recommend to my neighbors.

Response from Owner

Thank you, Donald, We really appreciate you sharing your experience with us. Sounds like Sebastian and Gavin did a great job going. It's really assuring to know our team did a great job all around. Thank you so much for choosing and recommending our team. We appreciate it more than I can express.

Casey Cloud
Casey Cloud via Google

Our company would highly recommend Mr. Rooter. From the moment I contacted them, they were responsive, professional, and courteous. Sebastian arrived on time, quickly diagnosed the problem, and explained the repair process in a way that was easy to understand. The work was completed efficiently, and the area was left clean and tidy. What impressed us the most was the attention to detail and the quality of the repair. It's clear that Sebastian takes pride in his work, and this is evident in the results. We recommend Mr. Rooter to anyone in need of plumbing services.

Ye FANG
Ye FANG via Google

They did wonderful job. I am very satisfied. Thank you very much!

AT AT
AT AT via Google

This one of the best plumbing companies I have ever dealt with! Outstanding customer service over the phone and in person. They performed timely and high-quality repair exceeding my expectations and addressing all concerns in advance. They acted as a true partner in resolving my complicated situation!

A A
A A via Google

Excellent, honest and professional service by all staff. Greatly appreciate the prompt service after a sewer line clog was discovered. Clear and transparent pricing. Highly recommend this company for all plumbing needs.

Jim Dawson
Jim Dawson via Google

Jon Jones
Jon Jones via Google

Same day service, quick, professional, competitive pricing.

K T
K T via Google

My toilet was leaking. I called a competitor and Mr. Rooter. I did my research on their web site and was impressed. I opted to proceed with Mr. Rooter because they were competitive, good customer service, and kept their promise with their warranty. They returned to fix with a new flapper . Sebastian did a good job. I recommend Mr. Rooter for any plumbing job.

Total Number of Reviews:628

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