What People Are Saying About Mr Rooter Plumbing of Frisco

Always reliable and trustworthy.

The team responded quickly to my request for an appointment and arrived promptly at the scheduled time. The technician (Sebastian) was courteous and professional. He thoroughly diagnosed the problem and resolved it completely within the visit. He made sure I was aware of what he was doing to troubleshoot and treat the issue and clearly communicated the anticipated costs.

Had a last minute issue with my backflow water valve testing and needed a replacement and permit done. They handled everything efficiently and got me out of trouble with the City. Did a great job and charged reasonably. Definitely recommend Heidi and team.

The best plumbing I’ve seen. Quick and easy and done with perfection. Shout out to Mr. Rooter

Amazing experience! When our toilet started gurgling I scheduled an appt. late at night for a couple days out and was texted right back with a sooner day. I was updated throughout on who my technician was and where they were along the way. Sebastian and his brother got to work and immediately found the issue...blocked main drain pipe...not a fun task at all. After getting down to about 3' he arranged a professional dig to come out and handle the remaining 4'. Yes, the break was 7' down. Sebastian contacted me throughout to let me know what was happening. They came back out after the dig and replaced all the damaged pipes and fitting. They were so great to deal with. Professional, knowledgeable, and just plain fun to talk to. The site was cleaned up and all the old fittings removed. Dig company came the next morning and filled back in the hole seamlessly. Mr. Rooter of Frisco and Sebastian made a dreadful job painless. Will definitely be my first call in the future. Thanks guys!!!

Quick and courteous. You can't ask for better service.

Fast, friendly, and professional.

This was the Most excellent experience I have EVER had with a repair company

Sebastian and Gavin were very professional. They quickly located the gas leak, showed me where it was leaking and advised me of the repair needed. Quick and easy repair! Thank you for your Awesome Customer Service!!

Great service and they are very prompt! I use them for all my restaurant needs!

Where to start...Working with Mr R of Frisco was an awesome experience from start to finish. Within minutes of submitting a request for service and pricing, I was contacted. We setup a time and they arrived on time and presented a very professional approach. They listened to what I was trying to accomplish and instead of trying to steer me in different directions, they just answered my questions which I really appreciated. I evaluate proposals for a living, so i have an odd way of gathering data to make a decision....and honest, simple answers are the key. Their pricing was very competitive, but most important for me, they are locally owned Frisco business and they live in Frisco. This is always my first choice. I joke that working with people I am likely to run into at the grocery store, gives me a better feeling. We worked through terms and pricing...it was very simple and straight forward . Nothing confusing. No shell game. We scheduled the service. Again, on time and ready to work. The work (new hot water heater) was done very quickly and professionally. They were working just outside my home office and hardly noticed them. Because this is a family business I got to talk to a couple of different people and everyone was awesome to work with, and the very reason I try and work with local companies. We all make our decisions based on our own criteria, but I can't think of a single reason to select another company. I couldn't have asked for more. Thanks Mr Rooter!!!

Good quality workmanship.

Knowledgeable and friendly and fast same day service. Will definitely recommend to my neighbors.

Our company would highly recommend Mr. Rooter. From the moment I contacted them, they were responsive, professional, and courteous. Sebastian arrived on time, quickly diagnosed the problem, and explained the repair process in a way that was easy to understand. The work was completed efficiently, and the area was left clean and tidy. What impressed us the most was the attention to detail and the quality of the repair. It's clear that Sebastian takes pride in his work, and this is evident in the results. We recommend Mr. Rooter to anyone in need of plumbing services.

They did wonderful job. I am very satisfied. Thank you very much!

This one of the best plumbing companies I have ever dealt with! Outstanding customer service over the phone and in person. They performed timely and high-quality repair exceeding my expectations and addressing all concerns in advance. They acted as a true partner in resolving my complicated situation!

Excellent, honest and professional service by all staff. Greatly appreciate the prompt service after a sewer line clog was discovered. Clear and transparent pricing. Highly recommend this company for all plumbing needs.