Total Number of Reviews:926
Although my service request was outside of normal business hours, on Sunday, that warranted addtional costs, sometimes it is worth it. Case, our technician, arrived later than scheduled, but another customer's need required more time and he was nearby. Honestly, just having him arrive and complete the work within a short amount of time just before the holidays was well worth it. The guarantee and check back within the next few days was also reassuring. He provided additional information regarding other work we envisioned, so we are very satisfied.
Highly recommend Mr. Rooter for all your plumbing needs. We had an extensive repair and they provided the most reasonable rate to fix it and the work was done efficiently. I will be requesting Joe until he retires.
Brian is a professional who gets the problem solved. I have used Mr Rooter for a few years and have been happy with the service and price
We had an issue with our water heater and the plumber was able to quickly diagnose and repair our issue. The plumber was courteous and the customer service staff was very professional and timely to schedule our repair.
Jake was very friendly and knowledgeable. He went above and beyond to help us on a very bad (and stinky) day. I could tell he wasn’t out to squeeze me for every penny I have, just wanted to make sure everything is working how it should. I highly recommend this company.
Jake did an excellent job! He's professional, skilled and efficient. I highly recommend him!
Jake did an outstanding job opening our plugged sink drain. He was quick and efficient opening the drain. He was courteous and answered all my questions.
Called homeserv with an emergency plumbing issue. They dispatched Mr.Rooter and they showed up within an hour an a half of my call. They stayed all day until job was done. Explained everything throughout the process on what he was doing and what the problems were. Very impressed would use again. Joe was the service tech They sent out he did a wonderful job would request him again and again! A big thanks to Joe and Mr.Rooter you definitely saved the day!
Quick appointment, fair estimate, friendly plumber, got the job done efficiently. Thanks
Jake came out and fixed the train wreck of a kitchen plumbing. The original plumbing was all wrong, so not only did he get everything working correctly, he gave us tips and tricks on how to maintain them. He was super cool to talk to also. You’re in good hands with Jake.
Very pleased with quality of products as well as quality of work! Wouldn't hesitate to use their services again.
David, thank you for taking the time to leave us a 5 star review! Quality customer service is our top priority. We are glad to hear your service professional met your expectations. We look forward to working with you again!
Brian the technician that came out on Saturday and tried to get my line open was great. Unfortunately the line had a major issue. They sent Brian out first thing Monday morning and they dug up my line and repaired it, installed a needed clean out. I would highly recommend Mr. Rooter to anyone needing sewer line work.
We had an issue with our toilet and Shael came out the next day and got everything working again.
Great service came out short notice and did a great job and was very professional
Marcell, thank you so much for taking the time to leave us a 5 star review! We appreciate your feedback, and we are glad to hear your service professional met your expectations. Customer service is our top priority, and we value you as a customer. Please reach out to us if there is anything else we can do for you!
Joe did a great job determining what the problem was and getting our drain open. He was efficient and polite did a good job explaining things.
Ani, thank you so much for the kind words and 5 star review. We are happy to hear Joe met your expectations, and did a good job explaining things to you. Involving customers in the process is one of the key pieces to our customer service. We look forward to working with you again!
Very courteous and professional. I would recommend to family and friends 100%.
Kim, thank you so much for the 5 star review, and the willingness to recommend us in the future! We value you as a customer and look forward to working with you again.
Excellent work, On time service and Reasonable pricing! Will use again if needed! Water main break from street.Gary Birch
Total Number of Reviews:926