Total Number of Reviews:22
Wonderfull service from Tyrone. They went beyond the call of duty.
Thank you for your kind words, Julia! We're thrilled to hear that Tyrone provided wonderful service and exceeded your expectations. We appreciate your feedback and look forward to serving you again!
I had 3 plumbing issues and I have 5 curious cats. These folks took care of everything brilliantly and efficiently., and Trae was great with the felines.
Thank you for your wonderful review, Cathy! We’re thrilled to hear that Trae and our team addressed your plumbing issues efficiently while keeping your curious cats calm. Your satisfaction means a lot to us!
I would highly recommend Mr. Rooter for Wake County (Raleigh Durham areas). We were able to quickly schedule a visit by Tyrone who quickly assessed the issue and provided estimations. The following day Tyrone and Trae showed up and installed our water heater. Tyrone not only provided multiple estimates but walked thru each one. We were able to remove something from the estimate we choose. As new homeowners he also gave advice on when to get it serviced among other new home owner tips. I applaud Tyrone for not only serving our country but appreciate him using his skills and amazing personality to support our local area. My only complaint is the previous homeowners had a Mr. Rooter sticker that had an out of date phone number, making me have to google the right one. Make sure to call the 984 line!
Thank you for your wonderful review, Alexandra! We're thrilled to hear about your positive experience with Tyrone and Trae. It's great to know that you found their guidance helpful as new homeowners. We appreciate your feedback regarding the outdated phone number and will ensure it is addressed. Thank you for recommending us!
Great same day service. Very knowledgeable and helpful
Thank you for your kind words, Lynda! We're glad to hear that you appreciated our same-day service and found our team knowledgeable and helpful. Your satisfaction is our priority!
Was a simple task. Executed well without fuss or pomp. Thank you!
Thank you for your positive review, Hema! We're glad to hear that you had a hassle-free experience with us. Your satisfaction is important to us, and we look forward to assisting you again in the future!
This is the second time we have used Mr. Rooter and once again it was a great experience.
Thank you for your continued trust, Ray! We're thrilled to hear that your second experience with us was just as great. We look forward to serving you again in the future!
Tyrone was very professional easy to communicate with . He helped me understand what the plumbing issue was with my drainage system.
Thank you for your wonderful review, Roger! We're glad to hear that Tyrone provided you with professional service and effective communication. Your satisfaction is very important to us, and we're here to help whenever you need assistance.
Tyrone Jones was terrific! He was thoroughly professional, friendly and courteous! He took care to explain the work we were having done today to replace a MBR shower head and to service 2 toilets. He left our 2 bathrooms neat and clean when his work was done. We recommend Mr Rooter Plumbing to anyone for plumbing repairs, whether it’s an emergency due to a leak or basic maintenance. We’ve had 2 wonderful experiences in the past 4 years: each time the company response was quick, work was scheduled easily, with high quality & good value.
Thank you for your wonderful review, Noreen! We are thrilled to hear that Tyrone provided such excellent service and left your bathrooms neat and clean. Your recommendation means a lot to us, and we're glad to know you've had great experiences with us over the years. We look forward to assisting you in the future!
Trae was really friendly and efficient, he diagnosed and fixed the issue quickly, and the pricing was very reasonable
Thank you for your kind words, Liane! We're happy to hear that Trae provided friendly and efficient service. Your satisfaction is our priority, and we appreciate your feedback on our pricing.
Tyrone was fantastic. Quick and comprehensive service that felt both honest and fair. Would highly recommend.
Thank you for your kind words, James! We’re thrilled to hear that Tyrone provided you with fantastic service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
They did an excellent job! I had family coming to visit and I needed some plumbing assistance to fix my shower faucet that had stopped working. I called Mr Rooter Durham and they were able to get me on the schedule for the very next morning. It was a smooth process where the appointment time window was confirmed the evening before, then they called me the next morning to ask me for a specific time (within that time window), and then the technician called to let me know he’s on his way before arriving at that time. They brought their own shoe covers and mats to keep everything clean and tidy. The technician was courteous and very knowledgeable! The faucet is fixed and good as new and now I’m ready for the family to come over!
Thank you for your wonderful review, Viran! We're thrilled to hear that our team provided excellent service and fixed your shower faucet promptly. Ensuring a clean and efficient experience for our customers is our priority. We look forward to helping you again in the future!
Tech called ahead, was on time, and very knowledgeable. Thanks!
Thank you for your positive feedback, Ken! We're glad to hear that our technician provided you with great service. Your appreciation means a lot to us!
He was very knowledgeable and educated me about everything I needed to know regarding the plumbing in my hard. Very dedicated to resolve the problem
Hi Althea! Thank you so much for leaving a review about our services and your experience with Tyrone. We really appreciate your recommendation to your friends and family. Thank you for choosing Mr. Rooter Plumbing of Durham North!
Shout out to Professional plumber Tyrone Jones who unclogged my kitchen sink. A mother of three should explain how much I needed my kitchen sink to function properly . I am above and beyond very satisfied with his professionalism, skills and going above and beyond to get the job done. Definitely Recommend Tyrone. Thank you so much ☺️
Thank you for sharing about your positive experience! We are thrilled you had a great experience with Tyrone and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!
Tyrone was excellent! He showed up on time, was very knowledgeable, and answered all my questions. He was thorough and fixed my issue quickly. We will definitely call him again!
Thank you, Dana, for sharing your positive experience! We are thrilled that you were pleased with the service provided by Tyrone and Mr. Rooter Plumbing of Durham North. Please keep us in mind for any plumbing services in future.
Very attentive to detail and on top of everything. Would highly recommend them.
Thank You Katrina for those kind words. We truly appreciate you share the positive experience with friends and family
Tyrone was timely, knowledgeable, considerate and efficient. I can wholeheartedly recommend this service for. your plumbing needs.
Thank you, Jimmy, for sharing your positive experience! We are thrilled that you were pleased with the service received by Tyrone and Mr. Rooter Plumbing of Durham North. Please keep us in mind for any plumbing services in future.
Tyrone came to help get our bathtub drain un clogged. He was very informative and communicated his findings and concerns. He gave us solutions and options that we were happy with and we appreciated his time in solving our problems with the drain stoppage.
Thank you so much, Michael, for sharing your wonderful experience with Tyrone! We’re thrilled to hear that you were pleased with the service. Delivering top-quality work and ensuring our customers are satisfied is always our priority. We truly appreciate your recommendation to your friends and family, it means the world to us. Thank you for choosing Mr. Rooter Plumbing of Durham North, and we look forward to serving you again in the future!
Had a few lingering slow drains. I decided to call Mr. Rooter. They were able to schedule service promptly. The technician that came out was knowledgeable and professional. I am not easily impressed but I must say from beginning to end Mr. Rooter exceeded my expectations.
Thank you for the positive review, Jamie! We appreciate your feedback and the opportunity to provide you with a positive customer experience. We would appreciate it if you would tell your friends and family about your great experience with us!
What a refreshing experience. They were fast, friendly and very knowledgeable. All while doing with a smile and such a great attitude! I will certainly use Mr. Rooter again next time we have a plumbing issue.
Thank you for the wonderful feedback, Brian! We appreciate the opportunity to serve you as a customer of Mr. Rooter of Durham North.
Total Number of Reviews:22