Noreen Oconnor
Noreen Oconnor via Google

Tyrone Jones was terrific! He was thoroughly professional, friendly and courteous! He took care to explain the work we were having done today to replace a MBR shower head and to service 2 toilets. He left our 2 bathrooms neat and clean when his work was done. We recommend Mr Rooter Plumbing to anyone for plumbing repairs, whether it’s an emergency due to a leak or basic maintenance. We’ve had 2 wonderful experiences in the past 4 years: each time the company response was quick, work was scheduled easily, with high quality & good value.

Response from Owner

Thank you for your wonderful review, Noreen! We are thrilled to hear that Tyrone provided such excellent service and left your bathrooms neat and clean. Your recommendation means a lot to us, and we're glad to know you've had great experiences with us over the years. We look forward to assisting you in the future!

LIANE JULIANELLO
LIANE JULIANELLO via Google

Trae was really friendly and efficient, he diagnosed and fixed the issue quickly, and the pricing was very reasonable

Response from Owner

Thank you for your kind words, Liane! We're happy to hear that Trae provided friendly and efficient service. Your satisfaction is our priority, and we appreciate your feedback on our pricing.

James Floyd
James Floyd via Google

Tyrone was fantastic. Quick and comprehensive service that felt both honest and fair. Would highly recommend.

Response from Owner

Thank you for your kind words, James! We’re thrilled to hear that Tyrone provided you with fantastic service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Viran Patel
Viran Patel via Google

They did an excellent job! I had family coming to visit and I needed some plumbing assistance to fix my shower faucet that had stopped working. I called Mr Rooter Durham and they were able to get me on the schedule for the very next morning. It was a smooth process where the appointment time window was confirmed the evening before, then they called me the next morning to ask me for a specific time (within that time window), and then the technician called to let me know he’s on his way before arriving at that time. They brought their own shoe covers and mats to keep everything clean and tidy. The technician was courteous and very knowledgeable! The faucet is fixed and good as new and now I’m ready for the family to come over!

Response from Owner

Thank you for your wonderful review, Viran! We're thrilled to hear that our team provided excellent service and fixed your shower faucet promptly. Ensuring a clean and efficient experience for our customers is our priority. We look forward to helping you again in the future!

Ken Greenlee
Ken Greenlee via Google

Tech called ahead, was on time, and very knowledgeable. Thanks!

Response from Owner

Thank you for your positive feedback, Ken! We're glad to hear that our technician provided you with great service. Your appreciation means a lot to us!

Althea Alston
Althea Alston via Google

He was very knowledgeable and educated me about everything I needed to know regarding the plumbing in my hard. Very dedicated to resolve the problem

Response from Owner

Hi Althea! Thank you so much for leaving a review about our services and your experience with Tyrone. We really appreciate your recommendation to your friends and family. Thank you for choosing Mr. Rooter Plumbing of Durham North!

ChereBlossom Salley
ChereBlossom Salley via Google

Shout out to Professional plumber Tyrone Jones who unclogged my kitchen sink. A mother of three should explain how much I needed my kitchen sink to function properly . I am above and beyond very satisfied with his professionalism, skills and going above and beyond to get the job done. Definitely Recommend Tyrone. Thank you so much ☺️

Response from Owner

Thank you for sharing about your positive experience! We are thrilled you had a great experience with Tyrone and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Dana Hardbower
Dana Hardbower via Google

Tyrone was excellent! He showed up on time, was very knowledgeable, and answered all my questions. He was thorough and fixed my issue quickly. We will definitely call him again!

Response from Owner

Thank you, Dana, for sharing your positive experience! We are thrilled that you were pleased with the service provided by Tyrone and Mr. Rooter Plumbing of Durham North. Please keep us in mind for any plumbing services in future.

Katrina Hinnenkamp
Katrina Hinnenkamp via Google

Very attentive to detail and on top of everything. Would highly recommend them.

Response from Owner

Thank You Katrina for those kind words. We truly appreciate you share the positive experience with friends and family

Jimmy Davies Every.Black
Jimmy Davies Every.Black via Google

Tyrone was timely, knowledgeable, considerate and efficient. I can wholeheartedly recommend this service for. your plumbing needs.

Response from Owner

Thank you, Jimmy, for sharing your positive experience! We are thrilled that you were pleased with the service received by Tyrone and Mr. Rooter Plumbing of Durham North. Please keep us in mind for any plumbing services in future.

michael olesen
michael olesen via Google

Tyrone came to help get our bathtub drain un clogged. He was very informative and communicated his findings and concerns. He gave us solutions and options that we were happy with and we appreciated his time in solving our problems with the drain stoppage.

Response from Owner

Thank you so much, Michael, for sharing your wonderful experience with Tyrone! We’re thrilled to hear that you were pleased with the service. Delivering top-quality work and ensuring our customers are satisfied is always our priority. We truly appreciate your recommendation to your friends and family, it means the world to us. Thank you for choosing Mr. Rooter Plumbing of Durham North, and we look forward to serving you again in the future!

Jamie Perry
Jamie Perry via Google

Had a few lingering slow drains. I decided to call Mr. Rooter. They were able to schedule service promptly. The technician that came out was knowledgeable and professional. I am not easily impressed but I must say from beginning to end Mr. Rooter exceeded my expectations.

Response from Owner

Thank you for the positive review, Jamie! We appreciate your feedback and the opportunity to provide you with a positive customer experience. We would appreciate it if you would tell your friends and family about your great experience with us!

Brian Stynes
Brian Stynes via Google

What a refreshing experience. They were fast, friendly and very knowledgeable. All while doing with a smile and such a great attitude! I will certainly use Mr. Rooter again next time we have a plumbing issue.

Response from Owner

Thank you for the wonderful feedback, Brian! We appreciate the opportunity to serve you as a customer of Mr. Rooter of Durham North.

Tanya A
Tanya A via Google

Great customer service!

Response from Owner

Thank you for your review, Tanya! Customer service is very important to us and we are happy to hear you were pleased with your experience.

QUINCY STREET
QUINCY STREET via Google

Tyrone was my specialist his customer service was great I recommend this company the service was great!

Response from Owner

Thank you for your kind words. We're glad to hear about your positive experience with Tyrone. We appreciate your feedback and look forward to assisting you again in the future!

Total Number of Reviews:15

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