4.8/5

1316 Ratings

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Michael Behm
Michael Behm via Google

Isiah was fantastic, fast, professional, and great price!!!

Response from Owner

Hi Michael, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

ROBERT SAMPLES
ROBERT SAMPLES via Google

James did an awesome job!

Response from Owner

Hi Robert, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Rooter Plumbing. We look forward to working with you again in the future!

Ramanpal Deol
Ramanpal Deol via Google

James from Mr. Rooter is the most professional and knowledgeable plumber I’ve ever talked to! Amazing and fast service! 1-13-25 Had James return to install a backup pump, quick and professional just like last time! It was the end of his workday but he stuck around to get the job done when I needed it.

Response from Owner

Thank you so much, Raman, for your glowing review and for recognizing James's professionalism and expertise! We will make sure to celebrate your recognition with him. Mr. Rooter Plumbing of Detroit

LORI HAGOPIAN
LORI HAGOPIAN via Google

I’m completely satisfied with the work done by Mike D. He was prompt and courteous, and I really enjoyed meeting him. He took the time to explain the issues I was having with water drainage through my main sewer line, which I really appreciate, and he quickly restored the flow through the line. Should I need plumbing services in the future, I will absolutely call on this company again. Highly recommend.

Response from Owner

Hi Lori, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!

Landon Johnson
Landon Johnson via Google

James evaluated our issue, presented option, and worked on issue promptly. Appreciate the work and efforts to ensure system was back working.

Response from Owner

Hi Landon, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

KATIE KRZEMIEN
KATIE KRZEMIEN via Google

Dante was fast, efficient and friendly. He explained all steps of the job while completing our plumbing work. Highly recommended.

Response from Owner

Hi Wally, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Cromagnum
Cromagnum via Google

Fantastic Service from Dante, very quick friendly and efficient

Response from Owner

Hi Cromagnum, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

ANDREW TRERICE
ANDREW TRERICE via Google

Mike D was amazing!!! Fast, efficient, and so nice!! Thank you!!!!

Response from Owner

Hi Amanda, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Kevin19HDS
Kevin19HDS via Google

Dante Whitsett was very professional and worked very promptly on fixing my plumbing matter on the new house. I highly recommend Dante in the future.

Response from Owner

Hi Kevin19hds, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Rooter Plumbing. We look forward to working with you again in the future!

Sylvia
Sylvia via Google

Very professional and did a good job thank you.

Response from Owner

Hi Sylvia, thank you! We appreciate you leaving a review, and we're happy to see that you had a great experience with Mr. Rooter Plumbing and our team. Thank you for choosing us!

Baba Yaga
Baba Yaga via Google

Phenomenal experience. I started with a competitor who did a horrible job,misdiagnosed my problem, and gave me an exorbitant quote. Mr Rooter was my second opinion, and I will go to them first in the future. My tech was Mike, and he proved to be very knowledgeable, respectful, and thorough. Mike was upfront with me regarding pricing and took many steps to properly diagnose the issue I was experiencing. He gave me empirical evidence for all the conclusions he came to, and listened when I was explaining things I've learned about my house prior. Mike and his manager, Willy, came to the conclusion I needed some work done in the basement to get proper access to the blockage. I will mention they tried a test that they quoted at $500, and when it came back inconclusive, they scratched it from the bill, which I appreciated. The next business day, Ronnie was out to do the work. Ronnie did a great job taking up the cement floor, fixing the issue, and then patching the area. He was also respectful and knowledgeable. The pricing felt fair, and I have working plumbing. I'm so grateful. If you're on the fence, I suggest you give them a call.

Lorin G
Lorin G via Google

Mr Rooter was great. I accidentally posted 1 star before. Sorry about that.

Response from Owner

Hi Lorin, sorry we did not meet your expectations. We take all customer feedback seriously and we will be looking into this matter. Thank you for sharing this with us.

RUSSELL FRANCIS
RUSSELL FRANCIS via Google

Isaiah did a great job in figuring out what the issue was and fixing the clog. Thank you!

Response from Owner

Hi Russell, thanks for your review and for choosing Mr. Rooter Plumbing! We are so grateful that you gave us a chance.

CAROL PHILLIPS
CAROL PHILLIPS via Google

Isaiah was very friendly, funny, and helpful -- a true lifesaver in our situation! Thank you! Will definitely be doing business with Mr. Rooter again!

Response from Owner

Hi Carol, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

ANGEL KINER
ANGEL KINER via Google

Response from Owner

Hi Angel, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we're grateful for the opportunity to meet your needs. We look forward to helping you again!

MARESTER THOMAS
MARESTER THOMAS via Google

Isaiah was very professional and on target for what I needed! Thank you!

Response from Owner

Hi Marester, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your plumbing and drain repair needs in the future. Thank you for choosing us!

Brett Smith
Brett Smith via Google

Matt Uyek did an incredible job clearing tree roots from my main sewer line! He was professional, efficient, and clearly knowledgeable about his work. He explained the process thoroughly and got everything running smoothly in no time. I highly recommend Matt for any plumbing needs.

Response from Owner

Hi Brett, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

missionhockey40
missionhockey40 via Google

James came on a Sunday and went straight to business. Solved my problem and snaked out my main. 100% satisfied.

Response from Owner

Hi Missionhockey40, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Rooter Plumbing team. We look forward to serving you again for all your plumbing and drain cleaning needs.

Erica Leedom
Erica Leedom via Google

James did a great job. We’re happy we chose to do the jet cleaning and plan to never call a different plumber again.

Response from Owner

Hi Erica, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

WILLIE ANDERSON
WILLIE ANDERSON via Google

Response from Owner

Hi Willie, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Total number of 5 star reviews :1205

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