Total Number of Reviews:232
Excellent work & affordable prices. Staff very skilled & courteous. Highly recommend!
Great guys they were very professional kind and gave me good advice
Thank you for the five-star review, Gale!
Caleb and Mathew arrived on time, y very polite and professional, and got the job done with no problems. The stem on our shower faucet broke and they were able to remove the old one and replace it. They knew exactly what to do. While they were at ours until house I mentioned that I needed b doq a new waste disposal; they took a look and were able to give me a quote and replace it immediately. Great young men and great service.()
First time I scheduled services. Lilly was very courteous when scheduling the appointment. Caleb was prompt and followed up to make sure job was completed on time and with great expertise. I am very glad.
Very Happy with Mr Rooter. I had two clogged French Drains that other plumbing companies had declined to work on. Caleb and Mat showed up on time provided a quote for cleaning the drains and removed the clogs in a speedy and efficient manner. Once done they cleaned up behind themselves. I would definitely use them again in the future!
Mr. Rooter is very responsive to service requests and scheduled a review very quick, provided clear unit pricing and performed the work in short order. Caleb the technician was very professional, personable and explained every detail for the repair. I will consider using Mr. Rooter again for any future plumbing needs.
We had a 5-star, first time experience with Mr. Rooter Plumbing of Crystal River, FL! Lilly was professional and friendly, answered promptly, took my information and sent confirmation emails immediately, even before I hung up the phone. I had called to request a free estimate on fixing a toliet that was leaking from the base. To my surprise, right before a major holiday (Thanksgiving), Lilly scheduled an appointment for the very next morning. Jon arrived promptly at 8am. He was wonderful: professional, personable and informative. He quickly diagnosed the problem, and gave me an free upfront quote on the cost of the repair. I found the price to be fair and reasonable, and accepted. Jon promptly got to work, was neat and tidy with everything he did, answered all of our questions thoroughly, and went above and beyond our expectations. You can tell he goes out of his way to take care of his customers, and he takes great pride in his work and a job well done. Anyhoo. They have earned my repeat business for all my plumbing needs. Exceptional service. Mr. Rooter Plumbing in Crystal River, FL is a company that you can trust.
Immediate service (40 minutes), professional, neat, courteous, knowledgeable. Can't beat that!!
I called to get a small project done and I had been having trouble even getting a response from other contractors. Caleb of Mr Rooter came out that day, Monday, and gave me a quote which I accepted. He set an appointment to do the work on Thursday with them showing up between 8-10am. They were here around 8:30. Promptly took care of my project explaining exactly what they were going to do. I couldn't have been more pleased. My only "annoyance" and it's very minor was there was almost too much communication, texts and emails, once the appointment was set until they arrived to do the work. The more common issue is NO communication from contractors. Of the two choices, I'll take over communication. I will definitely call them for my next plumbing concern.
Jon checked many areas to see why my shower was draining slowly. He then to care of the problem. Service: Drain cleaning Service: Drain cleaning
From first phone call, with Lilly, I was treated well and helpful. Caleb and Jon very informative and kind, explaining on our new water heater. I was very pleased with the work, from the first phone call, to the clean up. Service: Water heater installation Service: Water heater installation
Jon & Caleb were our tecs.....leaking toilets.... I am an elderly person...I have NEVER had an easier company to work with....knowledgeable....hardworking ....patient ....absolutely wanted it done right .... You cannot go wrong with this company!
Really satisfied with their service. Had an issues with a flooding in the bathrooms in my business…they came out within 30minutes of calling them. They were able to figure out the problem and resolved in an hour or so. Very pleased with Alysse the receptionist and technicians Jon and Matthew(the owner). They took the stress off my plate that day. Highly recommend because they were prompt, professional and trustworthy. Service: Drain cleaning Service: Drain cleaning
Our water softener was spraying water out the back and I had no idea what was wrong. In 30 minutes they were at the house and had it fixed in a short time
Your tech came out within an hour, diagnosed the problem, got our water heater running, and charged us 75 bucks and was on his way in less than 2! When it needs to be replaced, you will be getting my call again. Thanks. Service: Water heater repair Service: Water heater repair
Our lawn service accidentally broke our outside water intake pipe on the Saturday of Labor Day weekend. I searched for a plumber actually working on a holiday weekend and found Mr. Rooter. Within 2 hrs. Caleb arrived and completed the repair. Outstanding customer service! Professional, efficient work! Thank you!! Service: Outdoor plumbing system repair Service: Outdoor plumbing system repair
Thank you so much to the young man that came this morning! He's 100% professional, well spoken! And explained the job before it was done, this young man is going place in this world! I would recommend your company to anyone and everyone please tell him I said thank you.
Jon was on time and knowledgeable giving me options for my clogged pipes. Fixed quickly. Service: Toilet repair Service: Toilet repair
Total Number of Reviews:232