4.8/5

1152 Ratings

|

What People Are Saying About Mr. Rooter Plumbing of Crossville

Linda Hannon
Linda Hannon via Google

Just wanted to share an experience we recently had with Mr. Rooter of Crossville. We wanted to replace two toilets, a laundry tub, and a whole-house water shutoff. We called Mr. Rooter and within a few days Cyle Quadlin came out to give us a quote. We were pleased with the quoted price as we were guessing much higher than the bill actually was. The product was ordered. The quote and installation occurred during the single-digit weather and, since our job wasn’t an emergency, we told them to come out whenever they had a break in the weather. They actually canceled one visit because of weather-related emergencies, but they had but Cyle and two technicians came out a few days later to perform the installation. All involved were very professional and explained things to us as they were doing them. They put down floor protection as they were walking from one side of the house to the other for each bathroom. They cleaned up everything before leaving, and closed the gate on the way out. We were very impressed with their professionalism and knowledge and would not hesitate to call them again for any plumbing issues we have. Thank you Mr. Rooter.

Ruth Cole
Ruth Cole via Google

Very pleased with Mr. Rooter. When I called to have someone come out and evaluate our situation, they were here within 2 hours. Diagnosed the problem and repaired it promptly. We highly recommend them. They worked in the cold without complaints. Thank you for a job well done.

Brittany Nicole Chandler
Brittany Nicole Chandler via Facebook

I have used Mr. Rooter for a while now. They get the job done every time! We had a clog that we could not get. I had multiple people come out and try to unclog it. Mr. Rooter had it fixed in about an hour super nice guy!!!

Response from Owner

Thank you for your wonderful review, Brittany! We appreciate your loyalty and are delighted to hear that we were able to resolve the clog quickly. Our team is always ready to assist with a smile. We look forward to serving you again in the future!

Melody Rider
Melody Rider via Google

They always come out quickly and offer great advice and quick fixes if possible! This is our go to plumbing company in Crossville Tennessee!!!

Dave Jones
Dave Jones via Google

The plumber was speedy, informative, and friendly. The problem was resolved in a very professional and expert manner.

Kevin Adkins
Kevin Adkins via Google

Plumber was prompt, thorough and friendly. Will definitely utilize again.

Response from Owner

Mr. Rooter appreciates your business and your great review.

Carol E
Carol E via Google

Richard, who came out, pointed out the things that were done wrong by a previous company when they installed countertops. He showed me what he was going to do and fixed the problem with things under the sink in the dishwasher, not draining correctly. Would definitely recommend him

Derek Kirk
Derek Kirk via Google

Highly impressed with the plumbing team! They arrived promptly and worked diligently to diagnose a complex issue that required checking multiple pipes and even the meter to pinpoint the source of the leak. Their persistence and expertise paid off, as the problem was successfully resolved over two days. Considering the extent of the work involved, the cost was very reasonable. I would highly recommend their services to anyone in need of reliable and skilled plumbers!

William Waltz
William Waltz via Google

Professional, efficient and knowledgeable servicing of Kohler toilets.

Response from Owner

Thank you for your business we appreciate you. Merry Christmas.

NotUsingMyRealName
NotUsingMyRealName via Google

Top tier work. I was very impressed. Seemed a little expensive, but I'm not sure how their pricing compares to other companies.

Bruce Miller
Bruce Miller via Google

Needed a company to show up quick and be reasonable and professional Mr Rooter definitely fits the bill

Donald Pender
Donald Pender via Google

As always, Mr. Rooter Of Crossville came through again. Great service at a fair price. Well done Tracy Melton!

Kerry Comer
Kerry Comer via Google

Excellent customer service! Response time was fantastic and the receptionists were friendly and reassuring. Great big thank yous to our plumber and to Randy, the owner, for attention to detail and suggestions on how to prevent these issues in the future! Love the 30day guarantee as well!! Couldn’t be happier.

Deborah Hockensmith
Deborah Hockensmith via Google

They were very prompt and professional. A little expensive but very effective.

Jess F
Jess F via Google

I have had an ongoing issue with my kitchen sink for years. I didn't realize the severity of the issue, always thought it was just normal clogs as usually using Drano and other methods did work until it stopped working the other day. Kyle came out to assess the situation the other day and then came out today to work on clearing the drain and discovered that my entire kitchen line under the house was badly clogged from years and years of grease probably from previous people! They took the time to clear the drains and install new plumbing under my kitchen sink to help with better flow and ventilation. Very polite and walked me through every step they were doing to ease my worries! If you ever have plumbing issues, of any kind, give this company a call. They are seriously the best and wonderful people! This is the second time I have used their services and I honesty don't think I would recommend anyone else but them!

Aaron Yeargan
Aaron Yeargan via Google

Bruce cox
Bruce cox via Google

On time. Knowledgeable. Professional and courteous. Solved the problem

Z Yow-young
Z Yow-young via Google

I had a sewer drain issue that another plumber had difficulty clearing and recommended Mr Rooter. I called; they were there very quickly; Luke researched, got an understanding of the system layout and went to work. He was very professional, cleared, cleaned up, explained issue to me and how he corrected it and was out within a couple of hours. Hopefully there won't be another next time but if there is, I will start with them!

George Caldwell
George Caldwell via Google

The crew was amazing taking care of my backed up drain line. They determined the problem and told me what I needed to do next. Thank you George Caldwell

Rochelle Wiedenhoeft
Rochelle Wiedenhoeft via Google

Got the job done. Prompt courteous service. Would recommend this service⭐🙂

Response from Owner

Thank you for your recommendation of Mr. Rooter. We appreciate the opportunity to fix your water leaks.

Total number of 5 star reviews :1064

help icon
Got a plumbing problem? Call Mr. Rooter!