4.7/5

4814 Ratings

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Daniel Strayer
Daniel Strayer via Google

Outstanding job

Response from Owner

Daniel, thank you so much for saying this and for choosing our plumbing services! Mr. Rooter Plumbing of Columbus

Clyde Cameron Piatt
Clyde Cameron Piatt via Google

Will did a great job! Christmas Eve and now plumbing is great!

JUDITH HAZELTON
JUDITH HAZELTON via Google

Rick Rogers
Rick Rogers via Google

Very friendly and professional

DIANE KELLEY
DIANE KELLEY via Google

Chad was great today. He came in and gave us the cost upfront and got right to work. We have used Mr. IRooter many times and have always had a good experience. We will continue to use their services. Thank you, Chad.

Response from Owner

We're grateful for your continued trust in our team, Diane! Thanks for letting us know that Chad did an excellent job with your service. We appreciate your feedback! Mr. Rooter Plumbing of Columbus

NANCY DAVIDSON
NANCY DAVIDSON via Google

Brandon was very helpful and professional! He figured out why the kitchen sink had low water pressure and how to fix our water hammer. I have used Mr. Rooter Plumbing for a long time and will continue to call them when needed!!

Response from Owner

This is wonderful to hear, Nancy! Thank you for trusting our team to get your plumbing issue resolved!

SCOTT MAXWELL
SCOTT MAXWELL via Google

Walt was great! I shared the troubleshooting I had done on my own and then we quickly determined a plan of action and Walt was able to resolve my blockage in a matter of minutes!

Response from Owner

Thanks so much, Scott! It's terrific that Walt quickly resolved the issue and ensured your system is running smoothly again. Mr. Rooter Plumbing of Columbus

Dawn Ludwick
Dawn Ludwick via Google

Josh Salmons was respectful and professional and installed an expansion tank to my new water heater after a failed shark fitting leaked.

Response from Owner

We're grateful you trusted us with your installation, Dawn! Thank you for your fantastic review. Josh will be delighted to hear your recognition! Mr. Rooter Plumbing of Columbus

Cheryl W
Cheryl W via Google

Omar was great! Coming on a Sunday morning to check out our hot water tank that we thought needed to be replaced, we were thoroughly surprised when he said the thermostat reset my husband did seemed to fix the problem and he saw no need to touch it. It is 11 years old, and there is no guarantee how long it will last, but currently is working perfectly. No diagnostics needed, so no charge. I was beyond surprised! We have used Mr. Rooter before and we’re very pleased with the service at that time as well. Excellent company, quick service and no push for unnecessary sales!

Response from Owner

We're so glad Omar was helpful, Cheryl! Thank you for sharing your experience with us. Omar will be proud to hear your fantastic feedback about his service. It was our pleasure to help, and we're grateful to earn your trust! Mr. Rooter Plumbing of Columbus

Kerry Lynch
Kerry Lynch via Google

Very professional, considerate, knowledgeable, and very proficient. Cleaned up well, and was very helpful with the (paperwork) on the tablet.

Response from Owner

Thanks, Kerry. We're pleased the process was seamless! We're always happy to help with any future plumbing needs. Mr. Rooter Plumbing of Columbus

KIM GREEN
KIM GREEN via Google

Ben, did a wonderful job, he was very kind and courteous. He takes pride in the quality of his work. He has great communication skills explaning my plumbing problems and solutions. He completed two big problems in two separate bathrooms in lightning speed in one day. Ben is an asset to your company. I would definitely ask for Ben by name in the future. P.S. I'm not Ben's mom or related. Lol

Response from Owner

Kimberly, thank you for acknowledging Ben's efforts! We're happy Ben was able to resolve your bathroom issues quickly and that his communication and attention to detail made a difference. We'll certainly make sure to have Ben back for any future projects, and it sounds like he’ll be your go-to guy from now on. And no worries, we completely believe you! Mr. Rooter Plumbing of Columbus

Brenda Chapman
Brenda Chapman via Google

This man makes Mr Rooter shine in our eyes He was friendly in a very professional way. This young man appears to be a champion. He will go far, if he decides to stay at Mr Rooter. I was a supervisor for 30 years. You need to develop him. He has great potential. Mr Chapman

Response from Owner

Thank you, Mr. Chapman, for your wonderful feedback about our service professional! We're delighted to have your expert opinion and are grateful he provided top-of-the-line service to you. We'll be sure to share your comments with him! Mr. Rooter Plumbing of Columbus

SHERRI LEWIS
SHERRI LEWIS via Google

Austin did an excellent job. He explained everything he was doing. He showed me what the wax ring looked like. He showed me what I need to look out for and repair in the future. I'll definitely be using Mr. Rooter again.

Response from Owner

It's our pleasure to clearly communicate the issue with your plumbing to you, Sherri! We're glad our service professional provided top-of-the-line service. Thank you for giving us a call, and we look forward to helping you in the future! Mr. Rooter Plumbing of Columbus

RON MARSHALL1
RON MARSHALL1 via Google

Arrived on time, very polite, pleased with repair.

Response from Owner

Ron, thank you for sharing your satisfaction with our plumbing services! We're grateful to help you. Mr. Rooter Plumbing of Columbus

Evelyn Brown
Evelyn Brown via Google

Ben did a great job.

Response from Owner

Thank you, Evelyn! We'll be sure to pass your feedback along to Ben. Mr. Rooter Plumbing of Columbus

SHERRIE HEDDEN
SHERRIE HEDDEN via Google

Purchased 30 year old condo. Once I got the keys and gained access there was horrible odor in kitchen. The dishwasher had standing water and smelled like something had died and odor also from garbage disposal. John with Mr. Rooter tackled the job. He determined the plumbing was installed wrong and the water couldn't drain. John also discovered a chewed up dish towel in the garbage disposal surrounding the blades. John was able to drain the foul black water and fix the plumbing. I had to leave the room for the smell but John was so professional and determined to leave me a happy customer. He cleaned up the mess and hauled off a bucket of nasty. After several cycles of deep cleaning the dishwasher odor is gone. The price was so reasonable. I highly recommend Mr. Rooter and ask for John Grunden. Super nice guy.

Response from Owner

Sherrie, thank you for taking the time to share your experience! We're pleased John ensured everything was fixed properly, especially with that unpleasant odor. It’s great to hear that he was not only able to tackle the plumbing issue but also made sure you were comfortable and satisfied with the results. Thank you for recommending our plumbing services and for trusting us with your condo! Mr. Rooter Plumbing of Columbus

DON HULSLANDER
DON HULSLANDER via Google

I have used Mr. Rooter on several occasions in the past 15 years. I have always found their response. Extremely timely in the service provided effective and excellent. Brandon Franke Did an outstanding job installing a new hot water heater in my home. In addition to his technical skill, he is an outstanding representative of your company.

Korkut Ercakar
Korkut Ercakar via Google

Mr Derrick is a great person to work with. He was out on vacation so Chad came over and did the install and he did a great job. They are super nice to work with and customer oriented. I recommend them definitely for any gas work you would need installed/taken care of for your needs.

Response from Owner

Thank you so much for your compliments on Derrick and Chad, Korkut! It's fantastic to know you had a great experience working with both of them and that you'd recommend us. Mr. Rooter Plumbing of Columbus

Duncan Currie
Duncan Currie via Google

Jamie went the extra mile to ensure the floor drain was cleaned properly and fully functional.

Response from Owner

Duncan, thank you for appreciating Jamie's efforts to go the extra mile! We're pleased he made sure your floor drain was cleaned and working properly. Mr. Rooter Plumbing of Columbus

kevin loy
kevin loy via Google

Joe was professional, courteous, and knowledgeable about plumbing.

Response from Owner

Kevin, thank you for your nice words about Joe and for appreciating his plumbing expertise! Mr. Rooter Plumbing of Columbus

Total Number of Reviews:4814

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