Reggie Cullers
Reggie Cullers via Google

Very professional, and knowledgeable.Mr Ben Brown came out quickly and did a wonderful job. Thanks again for the service.

Response from Owner

Thanks for sharing your experience, Reggie! We’re happy to hear Ben was able to assist you quickly and deliver top-notch service. We always strive for efficiency and expertise, and it’s great to know we met your expectations. We truly appreciate your feedback! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Megan Martin
Megan Martin via Google

Ben helped us with a leak in our crawl space. He was efficient and professional. Turned out our shower drain was improperly installed, and he fixed it.

Response from Owner

Megan, it's nice to hear Ben could help with the leak and get the shower drain sorted out for you. Thank you for appreciating his work, and we'll be sure to pass your feedback along to him! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Bryan Franklin
Bryan Franklin via Google

Ben was so helpful and kind

Response from Owner

Thank you, Bryan! We'll be sure to pass your kind feedback along to Ben. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

L Parry
L Parry via Google

I had a serious kitchen sink drainage problem that had been addressed twice by 2 different plumbers.. o had gotten quick fixes that lasted a few months but once more it happened again. I knew I needed a deeper/more thorough drain cleaning . So I called Mr Rooter. The next day Benjamin Brown arrived. Looked under my sink and immediately showed me the problem! He explained everything and told me of the 2 or 3 alternatives available. I was So impressed with his skill and knowledge And the time he took to educate me!!! He would not leave until everything was working perfectly! Thank you!!!! Definitely will be a loyal fan and customer!!!

Response from Owner

Thank you for sharing your experience! We're glad you gave us a call so that we could locate the exact issue and clearly explain the scope of work needed to you. It's wonderful that Benjamin provided superior service and left only when everything was working properly again. We'll let him know his efforts to assist you are appreciated, and we look forward to helping you with any future plumbing projects you may have. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

John Graczyk
John Graczyk via Google

John went above and beyond! Detailed, stayed as long as necessary to get the job done right. Very professional and personable. I would not hesitate to call on John for all my plumbing needs as I'm 100% confident it'll be done right!

Response from Owner

Thank you for your great review, John! We're glad our service professional, John, ensured top-of-the-line service in order to complete your plumbing project. We look forward to passing your appreciation along and working with you again! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Sanja Romanishan
Sanja Romanishan via Google

I had a pleasure of working with Ben from Mr.Rooter. Ben was very professional and answered all of my questions. If I ever need plumbing help again, Mr. Rooter, and Ben specifically will be at the top pf my list.

Response from Owner

It’s great to hear that Ben made such a positive impression, Sanja! We’re happy he could answer all your questions and provide the service you needed. Thanks for trusting Mr. Rooter – we’ll be here if you ever need us again! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Erich “SureShotM” Malberg
Erich “SureShotM” Malberg via Google

Best service I have ever received. Benjamin Brown is amazing and is friendly, knowledgeable and gets the job done. Excellent customer service and highly recommend.

Response from Owner

Erich, thank you for taking the time to commend Benjamin's efforts! He'll be grateful to know you were happy with his service and that you consider his work the best. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Sanja K
Sanja K via Google

I was really impressed with Benjamin. He was very polite, knowledgeable and explained everything he was doing. He took his time and did everything right. In a situation where your water heater goes out is never easy, but having Benjamin working on it made it not feel so bad; it was a true pleasure having him in my home.

Response from Owner

We’re happy to hear that Benjamin made such a positive impact during your water heater issue, Sanja! It’s great that he was polite, knowledgeable, and took the time to explain everything. We know these situations can be stressful, so we’re glad he helped make it easier for you. Thanks for the kind words, and if you ever need plumbing assistance in the future, just reach out to us at Mr. Rooter! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Ken Williams
Ken Williams via Google

Technician "Andrian" that did my hot water heater installation was right on time, very respectful, listened to my concerns, explained exactly what was needed, and the steps he would do to complete the installation. Adrian gave me a great install quote and started the install after I approved the quote. Adrian did an excellent job and did it in less than 2 hours. Found a great compnay for my plubming projects for the future.

Response from Owner

Thank you for your review, Ken! We're delighted to hear that Adrian helped you fully understand the service and quickly completed the installation of your new hot water heater. We look forward to assisting you with future plumbing projects! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Jim Peterson
Jim Peterson via Google

Response from Owner

Thanks for your review, Jim! We're pleased you're happy with our plumbing services. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Lynda Karczewski
Lynda Karczewski via Google

Isaac was great, quick and efficient. I think it took him longer to carry the equipment in and out and do the paperwork then it did to remove the clog. 😊❤️ I had a handyman here to remove the clog the day before and he spent two and a half hours trying. He just didn't have the right equipment.

Response from Owner

Thanks so much, Lynda! We're glad Isaac could step in and get the job done in no time. It was our pleasure to make sure your system is cleared out and running smoothly again! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Jordan Cordes
Jordan Cordes via Google

Timely and cost-effective! Would recommend to anyone with plumbing issues.

Response from Owner

We're grateful you shared your recommendation, Jordan. Thanks for letting us know our service earned your approval! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Mike & Kelly Kopycinski
Mike & Kelly Kopycinski via Google

Benjamin was patient with our questions and concerns, methodical in finding the issue and minimizing the cutting he needed to do to find the source of the leak, as well as repairing it. He also got in touch with a damage mitigation company for us. He’s excellent and we highly recommend him for these types of issues.

Response from Owner

Thank you, Mike. We're glad to hear Benjamin could minimize the disruption to your property while repairing the leak! We'll be sure he knows you appreciate that he went the extra mile to connect you with a mitigation company. We appreciate your feedback! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Gilbert Lopez
Gilbert Lopez via Google

Both techs James and Isaiah were very professional and courteous.

Response from Owner

Gilbert, thank you for sharing your appreciation for James and Isaiah! They will be delighted to know you were pleased. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

FRANCISCO FABIAN MURILLO VALDEZ
FRANCISCO FABIAN MURILLO VALDEZ via Google

John U replace water heater without any issue, excellent service. Verified all connections were leak free and kept all clean.

Response from Owner

Francisco, we're thrilled that John did a great job with your water heater replacement and ensured everything was tidy and secure. Thank you so much for leaving us this review! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Morgan Rogers
Morgan Rogers via Google

John did a fantastic job and got everything done quickly and professionally. My water heater thermostats had blown and the tank was starting to leak from the thermostats, and he was able to get the old water heater out, bring the plumbing to and from it back to code and get the new one in. John was awesome and asked before doing anything to make sure the job was done right with minimal impact to our home. Well done sir, thank you very much!

Response from Owner

It's terrific to see your recognition of John's service, Morgan! We're pleased to hear that his considerate approach and attention to detail made such a positive impact. Thank you for taking the time to let us know his plumbing expertise ensured your water heater replacement was seamless! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Michael Young
Michael Young via Google

Response from Owner

Thanks, Michael. We're glad our plumbing services were helpful!  Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Bea Pacheco
Bea Pacheco via Google

Nice professional technician answered all my questions and explained the situation and next steps. Also set me up with damage control folks to sanitize and clean my carpet. Overall excellent!

Response from Owner

We're glad the process was clearly explained, Beatrice! Thank you for calling us to come and help. It's terrific that our team helped with your repair and got you in touch with cleaners to take care of your carpet. We're happy to see you're pleased! Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Gwendolyn Henderson
Gwendolyn Henderson via Google

George did a quick and professional job. Thank you for hiring good people like him. Blessings

Response from Owner

We're incredibly grateful for your kind recognition, Gwendolyn! George will be proud to hear that his plumbing service was appreciated. Thanks for your feedback. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Lyn Harwell
Lyn Harwell via Google

Response from Owner

Thank you, Lyn, for sharing your positive feedback about our plumbing service. We are pleased to hear that you had a great experience with our team. Shane O'Meara, General Manager, Mr. Rooter Plumbing of Colorado Springs

Total Number of Reviews:3964

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