4.6/5

601 Ratings

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Jeff Moyer
Jeff Moyer via Google

Low price, prompt service

Response from Owner

Thank you for your great review, Jeff! We're glad to hear that you appreciated our pricing and prompt service. Your satisfaction is our priority, and we look forward to serving you again!

John Myers
John Myers via Google

Great experience, good service and Rob was fun to chat with.

Response from Owner

Thank you for your wonderful review, John! We're glad to hear you had a great experience and enjoyed chatting with Rob. Your satisfaction is our top priority!

PML
PML via Google

Amazing experience. Had a broken shower emergency on New Years Eve. They showed up within an hour and had us back up and running quickly. Very friendly - super impressed- will definitely use again!

Response from Owner

Thank you for your wonderful feedback, PML! We're glad we could assist you promptly on New Year's Eve and that you had a positive experience with our team. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Shane Mickelson
Shane Mickelson via Google

Rob was very professional

Response from Owner

Thank you for your positive feedback, Shane! We're glad to hear that Rob provided you with professional service. We appreciate your support!

Paul Grady
Paul Grady via Google

Andre was fantastic. We thought we were going to have to pay thousands of dollars to fix our plumbing, but he took a look around and showed us that the problem no longer existed, showed evidence that it had been a problem earlier, and showed us the signs to look for to see where the problem was coming from, should it happen in the future. We ended up just paying the $40 service fee. He offered to come out again at no additional service charge should the problem recur in the next few days. I definitely want Andre if we have plumbing issues in the future.

Response from Owner

Thank you for your wonderful review, Paul! We're thrilled to hear about your positive experience with Andre. It's great knowing he could provide you with reassurance and a cost-effective solution. Your satisfaction is our priority, and we look forward to assisting you with any future plumbing needs!

Robert Kleeman
Robert Kleeman via Google

Response from Owner

Thank you for your 5-star rating, Robert! We appreciate your support and look forward to serving you again.

Gabe Foster
Gabe Foster via Google

Michael came out in less than an hour of my call. Assessed my situation, gave me a better quote than all the other places I called as well. Michael took care of my issue in no time flat. I will certainly use Mr. Rooter again should the need arise. I will be asking for Michael to be my tech in the future.

Response from Owner

Thank you for your awesome review, Gabe! We're thrilled to hear that Michael provided such prompt and effective service for you. We appreciate your loyalty and look forward to assisting you again in the future!

Caleb Guerber
Caleb Guerber via Google

They saved the day! My main line backed up late at night over a holiday weekend and they had someone dispatched to my house in less than a hour. Michael was courteous, good at communicating what the issue was and conscious of not damaging anything else while he worked. Top notch!

Response from Owner

Thank you for your wonderful review, Caleb! We're glad to hear we could assist you quickly during a tough situation. Michael is indeed a valuable member of our team, and we appreciate your recognition of his efforts. Your support means a lot to us!

Cassie Morris
Cassie Morris via Google

We have been having issues with our washing machine backing up into our basement. Andre came out on the night before Thanksgiving and helped us out. Very professional, down to earth guy. Would definitely recommend Mr. Rooter and Andre to anyone!

Response from Owner

Thank you for your wonderful review, Cassie! We're glad Andre was able to assist you effectively, especially during the holiday season. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Amee Davis
Amee Davis via Google

Response from Owner

Thank you for your 5-star rating, Amee! We're delighted to know you had a great experience with us. Your support means a lot!

Stephanie Johnson
Stephanie Johnson via Google

I had a soft blockage in my sewage pipe. Andre arrived on time, was courteous, efficient and tidy. He was able to complete the job within an hour.

Response from Owner

Thank you for your wonderful review, Stephanie! We're thrilled to hear that Andre provided you with prompt and efficient service. Your satisfaction is important to us, and we appreciate your feedback!

Lori Ann
Lori Ann via Google

Michael from Mr. Rooter was exceptional. Upfront and concise regarding problems during entire time. Prompt/on time did exceptional job and went extra mile to fix unexpected problem. this company is now in my callback folder for plumbing issues

Response from Owner

Thank you for your wonderful review, Lori Ann! We're thrilled to hear about your positive experience with Michael and appreciate your recognition of his exceptional service. It's great to know we've earned a spot in your callback folder, and we look forward to assisting you with any plumbing issues in the future!

Lance Wigton
Lance Wigton via Google

Mark came over quick and solved the issue even quicker! Highly recommend! Even though he gave me first senior discount

Response from Owner

Thank you for your recommendation, Lance! We're glad Mark's plumbing expertise came in handy for your concern. We'll let him know his efforts to help you are appreciated. Chris and Hilary Dearman, Owners of Mr. Rooter Plumbing of Coeur d'Alene

Amber Kimmel
Amber Kimmel via Google

Great customer service.

Response from Owner

Thank you for your kind words, Amber! We're delighted to hear that you had a great experience with our customer service. Your support means a lot to us!

Sam Dunbar
Sam Dunbar via Google

Rob was very helpful. He did a great job.

Response from Owner

Thank you for your kind words, Sam! We're thrilled to hear that Rob was helpful and did a great job. Your satisfaction means a lot to us!

Margo Parker
Margo Parker via Google

The team at Coeur d'Alene's own locally owned family Mr. Rooter were totally awesome 😎👍 Very prompt and professional service! They stuck with our difficult job until everything was working properly again. Very fair pricing. Definitely a lifesaver 🛟 Thank you Chris, Hillary and Andre!

Response from Owner

Thank you for your wonderful review, Margo! We're thrilled to hear that our team provided excellent service and got everything working properly for you. Your kind words about Chris, Hillary, and Andre will surely be appreciated. We're grateful for your support and look forward to assisting you in the future!

Craig Parker
Craig Parker via Google

Mr. Rooter - the local Coeur D'Alene did our emergency rooter service yesterday. They worked tirelessly on a difficult project. Very efficient and professional. Great job, great people 👏 Thank you Chris and Andre!

Response from Owner

Thank you for your wonderful review, Craig! We're glad to hear that Chris and Andre provided you with efficient and professional service during your emergency. Your kind words motivate us to continue delivering excellent service to our clients. We appreciate your support!

Cathleen Kushner
Cathleen Kushner via Google

Giovanni came out and fixed a leak under my kitchen sink. He was very nice and knowledgeable. I would recommend Roto Rooter to anyone who needs help.

Response from Owner

Thank you for your wonderful review, Cathleen! We're glad to hear that Giovanni was able to assist you effectively. Your recommendation means a lot to us. If you need anything in the future, please don't hesitate to reach out!

Bob Schmand
Bob Schmand via Google

Mark from Mr Rooter Plumbing Spokane Coeur d’Alene evaluated our sewer backup problem and quickly discovered our plumbing system was in good working condition, the problem was the city sewer was backed up. Mark then proceeded to contact the city to describe the problem and got the city to fix the problem right away. Great job Mark! Bob Schmand Hayden Lake, Idaho

Response from Owner

Thank you for your kind words, Bob! We're thrilled to hear that Mark was able to efficiently resolve your sewer backup issue. Your appreciation means a lot to us, and we will share your feedback with him. We look forward to serving you again if you need us in the future!

Barbra Wolford
Barbra Wolford via Google

Andre was wonderful and fixed our overflowing toilet! Very professional and timely

Response from Owner

Thank you for your kind words, Barbara! We're thrilled to hear that Andre provided you with professional and timely service. We appreciate your support and look forward to assisting you in the future!

Total number of 5 star reviews :538

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