4.7/5

845 Ratings

|

Cynthia Smith
Cynthia Smith via Google

Nick did an awesome job with giving me estimate and quotes on my plumbing issues. Very detail. He was very professional & honest. Great job Nick..

Response from Owner

Cynthia, thank you for recognizing Nick's efforts! We're glad he ensured a comprehensive estimate for your plumbing project. We'll let him know he's earned your satisfaction. Mr. Rooter Plumbing of Austin

Stephen Davis (Steve Davis)
Stephen Davis (Steve Davis) via Google

Their two-man crew came to my rescue in under an hour! My kitchen sink drain had stopped up and it's the main location for our activities, especially during the holidays. They came in, augerred my drain, cleaned up very well and that problem was gone. Back to holiday celebrations! Thank you Mr. Rooter.

Response from Owner

Steve, we know how important that kitchen space is, especially during the holidays, so we’re delighted we could help you out when you needed it most and get you back to celebrating. Thank you for trusting us with your plumbing needs! Mr. Rooter Plumbing of Austin

Amber Roberts
Amber Roberts via Google

After a well of company here with only one bathroom the tub was not dealing depite boiling water and some amateur snaking. Soso & Alex did a great job, excellent communication, timely response, courteous, fast, and transparent, reasonable pricing as well as recommending ways to avoid clogs in the future!!

Response from Owner

It’s great to hear Soso and Alex took care of the issue quickly and professionally, Amber! We’re glad they provided helpful tips to prevent future clogs and kept everything transparent and reasonably priced. Thanks for choosing Mr. Rooter. We appreciate your feedback! Mr. Rooter Plumbing of Austin

Ryan Dobson
Ryan Dobson via Google

Michael Ince
Michael Ince via Google

Fast and friendly and did a great job!

Response from Owner

It’s awesome to hear you were happy with the fast and friendly service, Michael. Thank you for choosing Mr. Rooter, and we’re glad we could help! Mr. Rooter Plumbing of Austin

Gary Anderson
Gary Anderson via Google

Quick response I was given complete explanations plus photos of the cleared line

Response from Owner

It's great to know our fast response time made the process easier, Gary! Thank you for sharing that you're pleased. We're glad we could ensure your system is running smoothly again! Mr. Rooter Plumbing of Austin

Mary Salazar
Mary Salazar via Google

The same day I called about a leak under my kitchen sink, 2 capable men arrived, on time (!), checked out the problem, quoted me a reasonable price, parts & labor included, went to get the part, and installed it. They were efficient & courteous. It was all so painless & stress free. I highly recommend them!

Response from Owner

Thank you, Maricela. We're happy our team could come out quickly and help! It's great to hear the repair process was seamless. We're grateful you spread the word about our plumbing services! Mr. Rooter Plumbing of Austin

Mitch Pruett
Mitch Pruett via Google

Excellent service

Response from Owner

Thank you, Mitch! It's good to know you were happy with our plumbing service. Mr. Rooter Plumbing of Austin

Jean sek Millimouno
Jean sek Millimouno via Google

A big thanks to Selso and Alex! They were so fast and professional. I highly appreciate Mr. Rooter for their easy and quick services.

Response from Owner

Selso and Alex will be proud to hear their service earned your appreciation, Jean. Thank you for appreciating our quick work and smooth process! Mr. Rooter Plumbing of Austin

Jennifer Cisneros
Jennifer Cisneros via Google

Response from Owner

We appreciate your excellent feedback and rating, Jennifer. Thanks so much for choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of Austin

Sam Shore (Owner)
Sam Shore (Owner) via Google

Prompt and profession service.

Response from Owner

It's our pleasure to ensure top-of-the-line service, Sam. Thank you for your great feedback! Mr. Rooter Plumbing of Austin

Eric Duffy
Eric Duffy via Google

Friendly, informative and quick!

Response from Owner

We're glad to hear our team was friendly, informative, and quick, Eric! We appreciate your feedback and are always here for any of your plumbing needs! Thank you! Mr. Rooter Plumbing of Austin

Cindy Suzuki
Cindy Suzuki via Google

Fast and fixed! Very nice to our dog too :)

Response from Owner

Thank you, Cindy! It's nice to know we could help get your plumbing system running smoothly and that your dog got some love from our team too. Mr. Rooter Plumbing of Austin

Beverly Ruth
Beverly Ruth via Google

Very friendly and knowledgeable and spoke English is a plus. Got the job done with a fair price. Will definitely use again and share with friends

Response from Owner

Beverly, we’re delighted our team made the whole process smooth for you, from clear communication to getting the job done right. Thank you for choosing and spreading the word about our plumbing services! Mr. Rooter Plumbing of Austin

Oscar Lipchak (Owner)
Oscar Lipchak (Owner) via Google

i had a leak under the house -- i could tell because i could hear the sounds of running water in my pipes. They were able to come out within an hour of contacting them. Celso and Alex were the plumbers and they were quick and professional and offered helpful information for future possible issues. Thanks for your work.

Response from Owner

Oscar, thank you so much for the wonderful feedback! We always treat plumbing emergencies as a top priority, so we're happy Celso and Alex could quickly help with the leak under your house and also provide useful advice to help prevent any future problems. Thank you for trusting us with your home! Mr. Rooter Plumbing of Austin

Paula Johnson
Paula Johnson via Google

The associate was early, friendly explained the issue and explained how he was going to fix it. Great job !!!

Response from Owner

It's great to hear the repair process was clearly explained, Paula! Thank you for choosing us for your plumbing needs. Mr. Rooter Plumbing of Austin

Abigail Lipson
Abigail Lipson via Google

I have a property management company and we have used Mr. Rooter many times. Owner Brett Bidwell is a stand-up guy who knows his stuff and cares about helping people. I know we're in excellent hands and appreciate being able to rely on them.

Response from Owner

Thank you for your review, Abigail! We're glad you can count on us to do the job right, and it's been a pleasure to assist you with your properties. Until your next plumbing job, take care! Mr. Rooter Plumbing of Austin

Elliot Persico
Elliot Persico via Google

Alex and Celso have come out a number of times to help me with plumbing things. They installed a new hot water heater, replaced a cartridge in my shower, and today just replaced my garbage disposal. Mr. Rooter plumbing has always picked up the phone quickly and had someone at my house same day or next to fix the issue. Alex and Celso who have done most of the work are great guys, always do a good job explaining to me my options and how pricing is set up. They also do a great job walking me through anything I have questions about and make sure to clean up after themselves when they're gone. Plumbing issues can be very stressful, but these guys make it a breeze!

Response from Owner

Thank you, Elliot! We're thrilled to hear that Alex and Celso's exceptional service with various plumbing tasks, from installing a new hot water heater to replacing your garbage disposal, has been invaluable to you. We are delighted to hear that they've helped alleviate your stress in these situations with their expertise. Your satisfaction is our top priority and we strive to exceed your expectations every time. Thanks again for choosing Mr. Rooter Plumbing, we look forward to serving you in the future! Mr. Rooter Plumbing of Austin

Dani jo King
Dani jo King via Google

Nick did really good work. An explained everything to me!

Response from Owner

We’re glad to hear Nick did a great job and took the time to explain everything to you, Dani Jo! Thanks for trusting Mr. Rooter with your plumbing needs! Mr. Rooter Plumbing of Austin

Rachel Jackson
Rachel Jackson via Google

Selso and Alex were fast and thorough, they did quality work on our faucet installation. I’m so glad we used Mr. Rooter, I’ll definitely use them again for my home and recommend them to clients and friends!

Response from Owner

Rachel, it's fantastic to know that you were pleased with the results of Selso and Alex's quick faucet installation. We're grateful that you plan to use our plumbing services again and spread the word about us. Thank you for your feedback and your business! Mr. Rooter Plumbing of Austin

Total Number of Reviews:845

help icon
Got a plumbing problem? Call Mr. Rooter!