It was very easy to schedule a plumbing service we needed. Called in couple days ago to schedule a service, gal answered the phone was very polite and helpful. She was very patient with me during the time I was explaining what's going on. She sent one of their plumbers same day. Plumber showed up in a clean uniform and shoes. He was able to detect the water leak very quickly with the tools he had. I strongly recommend Mr. Rooter anyone that looking for to get plumbing repair done in Alpharetta area.