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Call phone number(765) 613-0983
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Call phone number(765) 613-0983
24/7 Scheduling
Wonderful work, got great answers for the question I asked, would highly recommend
The customer service was top notch. Chris Frye and Aaron arrived and diagnosed the problem and quickly went to work. We ended up having several issues and Chris was so kind when delivering the unfortunate news. He explained everything well and was patient with the many questions we had. Aaron was also very kind and professional and worked diligently the whole time he was in our home. Great group of guys!
Chris and Aaron will be proud to hear their service earned your appreciation, Paige! We know it’s never easy when unexpected issues pop up, so it’s great to know they were able to explain things clearly and answer all your questions. It’s always our goal to ensure our customers feel comfortable throughout the process, so we appreciate you noticing their efforts. Thank you for your feedback and your business! Mr. Rooter Plumbing of Anderson, IN
I think the person I spoke with was new and they misinformed me on pricing for septic service, but the guys that came out were up front before they started anything. After a few hours, they were unable to find my septic tank through probing and digging, so they provided a new estimate, but didn’t charge for digging since they didn’t find what they were looking for.
Brandt, we appreciate you sharing your experience. While it sounds like there was some initial miscommunication, we’re glad our team was upfront about the pricing and worked hard to find your septic tank. It’s good to hear they adjusted the estimate and didn’t charge for the digging when they couldn’t locate it. Thank you for choosing Mr. Rooter, and for sharing your feedback! Mr. Rooter Plumbing of Anderson, IN
Tammy, it's nice to see you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Anderson, IN
Guys where great. Worked quick fast and got the job done even after hours.
Thank you for sharing your experience, Vance! We know how important it is to quickly resolve issues with your plumbing and we're glad we could assist you after hours. If you need us in the future, please don't hesitate to reach out! Mr. Rooter Plumbing of Anderson, IN
Thank you, Patsy! It's a pleasure to provide plumbing services you trust. Mr. Rooter Plumbing of Anderson, IN
They came out, located my septic, dug out the lid, and pumped it all within an hour and a half of arriving. Couldn’t be more grateful to have working plumbing again. Both of the employees were professional and kind, and like I said, got the job done quick and well.
Brandon Stone was excellent! Very professional and courteous!
Brandon came out and helped us with a water heater problem. This guy had confidently told me what the problem was before even walking through the door. He was in and out in no time with the problem solved and no more smelly water.
Can't remember the name of the person who came, but our sewer was really backed up. He had it cleaned out and it was back in working order in about 30 minutes. He was very polite and professional. Have used Mr. Rooter for several different things over the years.
We’re so glad to hear we could get your backed-up sewer cleared and running smoothly, Janet. It’s great to know our technician’s professionalism and polite approach left a positive impression. Thank you for trusting Mr. Rooter for your plumbing needs over the years! Mr. Rooter Plumbing of Anderson, IN
Our water heater was leaking 2 days before Thanksgiving. Mr. Rooter had someone out the next day and we got a new one installed prior to our family coming in for Thanksgiving. Great job
We’re so glad we could help get your water heater replaced in time for Thanksgiving, Mike. Having everything ready before family arrives is so important, and we’re happy to hear you were pleased with the work. Thank you for choosing Mr. Rooter for your plumbing needs! Mr. Rooter Plumbing of Anderson, IN
Jake, thanks for choosing us for your plumbing needs! Mr. Rooter Plumbing of Anderson, IN
Excellent service
It was our pleasure to help with your plumbing project! Thanks for sharing your great review. Mr. Rooter Plumbing of Anderson, IN
Damon went above and beyond getting us functional before the holiday, even though we were having more extensive work done the following day.
Thanks so much, Janice! It's fantastic that Damon exceeded your expectations and got everything up and running before the holiday. We'll be sure he knows you appreciate his service! Mr. Rooter Plumbing of Anderson, IN
Great customer service and excellent work by technicians.
We're glad our team was helpful, Gary! Thanks for sharing your fantastic feedback. Mr. Rooter Plumbing of Anderson, IN
Good communication; good job!
Thank you, Beverly. It's terrific that our communication was helpful during your plumbing service! Mr. Rooter Plumbing of Anderson, IN
Quick and friendly
Thank you, Chris! It's a pleasure to provide efficient and professional plumbing services and we hope to be able to assist you again in the future! Mr. Rooter Plumbing of Anderson, IN
My husband and I just bought a foreclosed home with some mystery septic/well issues. Mr. Rooter and their technicians have been awesome, informative, and caring with helping us identify and resolve this issue. The office staff always kept us informed with quick updates and the technicians were awesome and kept us up to date/informed with every step. Can’t recommend enough!
Thank you for taking the time to write this review, Shelby! We're delighted our service professionals were able to assist you in navigating the septic and well issues in your new home. We know that these kinds of challenges can be stressful, so it's wonderful to know that our team was not only knowledgeable but also caring and thorough in keeping you informed. Congratulations on your new home, and thank you for choosing and recommending us! Mr. Rooter Plumbing of Anderson, IN
He was very courteous and did his job very good and didn't waste any time and left the work area clean , I would highly recommend them to friends and family.
Thank you for appreciating our team's efforts and dedication, Ken! It's good to know he worked efficiently and made sure to leave the area clean. We appreciate your recommendation! Mr. Rooter Plumbing of Anderson, IN
Total Number of Reviews:529
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