Testimonials

Always great service

Great experience

Service was quick and thorough. I really appreciate how efficient and helpful they were. Due to their written service notes and suggestions, we were able to save money and encourage the building maintenance service to come out and take care of much needed repairs. We are beyond grateful 🙏. I wish I had cash available at the time of service so I could give them a good tip. I now have my go-to plumbing service. Thank you!

The plumber who came to my house was thorough, professional, and very service oriented. He was great and fixed the problem right away and the. Proceeded to ensure that I had no issues anywhere else. Very nice to have someone competent, easy to work with, and shows such care in his job.

Miguel Lizaola went above and beyond fixing our sewer drains. It was a big job, and he did not give up until he fixed the problem even though it took six hours and into the night.. I have never seen anybody work that hard. he was punctual and very courteous. Will call Mr. Rooter with any future problems. If I could give him 10 stars, I would👍🏻 Thank you, Rita Graves Lara Pracht, Jenny Pracht

Excellent service, very helpful and let you know exactly the price and what needs to be done. Would recommend anytime,

From the first phone call to Mr. Rooter we have only had good experiences. We got connected to our local office quicker than I expected and the receptionist kept me on the line while she spoke with our local tech to see how soon he could get here. He was here within an hour of that call. Flanery is very knowledgeable and explained everything very clearly. It didn’t take him long at all to clear our pipes of roots and switch out a toilet. I never thought I’d be so happy to hear the sound of a flushed toilet. Haha! Thanks Flanery, and thank you to everyone at Mr. Rooter. I hope we don’t have the need again but if we do we’ll definitely be using your services again! -Rios family

Your technician, Flannery, could not have been more pleasant or efficient. We thought it was a clogged drain. He quickly determined it was a clogged garbage disposal and in just a few minutes he had it unclogged and working perfectly. If Flannery is an example of their staff quality, I am impressed. I will call on Mr. Rooter Plumbing for future plumbing needs.

Truly happy with who they sent out (Jeremy) for a shower valve blowout in wall of a manufactured home...had it and replaced with better parts and after a couple weeks due to older manufacture home type plumbing pipe used in 1991 it began to leak back at where old pvc connected into the new pvc and i called Mr. Rooter on a Saturday afternoon and Jeremy was right out within the hour fixing it!!! Thank you, we truly appreciate the woman who answered the call (sorry forgot her name) who got us help fast!!! 5 stars to them definitely!!! Ty!!!

Excellent services, Charles their technician was very knowledgeable and he was able to let me know the situation and how it could be resolved.

This company and tech were so friendly and was able to book the next morning after our backup! Very efficient and informational and I would highly recommend them for you business!

They were quick and responsive to fix our leak. I highly recommend them.

I just had surgery on my foot and came home to a blockage in our main sewer line and called Mr. Rooter Plumbing of Albany. They were at my house within an hour, spent some time locating my exterior clean out which was buried, found it and worked quickly to remove the blockage. Flannery was awesome, spent time checking my lines out to make sure there were no other issues by sending the camera down the lines which looked good for the most part. He also sent the scrubber down a couple of my leach lines to make sure they were clear. Even though he got the blockage removed pretty quickly, he didn’t a fair amount of time making sure things were okay, just didn’t pack up and leave. A+ for Flannery and same for Mr. Rooter. Thank you!!

John and Taylor are great. What I thought was going to be a serious plumbing issue was dealt with in about five minutes! OMG. John knew to check the faucet line to see what the water flow filters looked like and it was almost completely clogged up. They were friendly and very efficient. Like I said, five minutes. Thank you. You've earned a customer for life! Addendum: I had a toilet flow problem today, 2 weeks or so after the above faucet issue. Again, the problem was quickly resolved by Charlie. He was nice and professional. Thanks!

Awesome service- they came out within 24 hours and eased my mind. They were also kind and professional! Thanks!

Miguel did not slow down until the job was done. Small bathroom, quite warm. Good job Miguel.

Many thanks to Mr. Rooter of Albany / Jeramey who saved the day when my gas hot water heater was leaking and I needed to replace it. He arrived and did an assessment and on the same day, he removed the old water heater and replaced it with an even better one! Very experienced professional who knows how to get the job done! Thank you so much! I'm very relieved to have a new gas water heater working now thanks to you!